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Hotel Riu Guanacaste

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Hotel Riu Guanacaste
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5,567 Reviews from our TripAdvisor Community

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Showing 4,760: English reviews
Clovis, California
Reviewed 4 days ago NEW

My family of 3 (myself, husband and adult daughter), recently returned from a last minute decision to visit Costa Rica, and stayed at this hotel, which we booked through Expedia. We were on vacation, spending time together, so there was nothing to be unhappy about! Our room, on the 3rd floor overlooking the courtyard, was just fine. It was spacious...

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3Thank jperkin1
New York City, New York
Reviewed 4 days ago NEW

I travel a lot to all inclusive resorts and in my review I will try to cover everything you need to know about this hotel.. .First how to get there-I read few reviews and got some info from them on who to use to get to the resort from the airport Best price I got was $65 one way for...

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5Thank pkandinov
Chester, United Kingdom
Reviewed 4 days ago NEWvia mobile

I don't usually post comments whilst I'm away but I thought I would break with tradition and write a bit of information for people who are maybe thinking or have booked to stay here 1 - 1 hour coach journey from Liberia airport pretty smooth and nice scenery 2- checkin quick easy they sort your bags for you to allocated...

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8Thank mccarianp
Gloucester, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is our 3rd visit and the hotel is starting to look past it's prime. It's looking very tired, could do with a good makeover. The food as been better, this visit I was a little disappointed with the choice. The a la Carte aren't much better. You don't have to pre book these neither, which means you have to...

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2Thank DONNYDAVE
Gloucester, Massachusetts
Reviewed 5 days ago NEW

We upgraded to an ocean view Jacuzzi suite - #4038. Well worth the extra money. Unfortunately, the elevator was not working most of our week making our trips up and down a bit difficult. The property is meticulously maintained. There is a strange smell near the pool bar as others have noted, not overwhelming, but definitely noticeable. The nightly shows...

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1Thank brian w
Omaha, Nebraska
Reviewed 5 days ago NEWvia mobile

Costa Rica Beautiful. Great people. Riu has seen their better day. Not enough staff to service the guests. Service at pool was terrible. Hotel rooms are very tired, bad air cond and furnishings. I would strongly recommend coming to Costa Rica but not at this property. The grounds and pool are beautiful. Rooms are at best comparable to Motel Eight....

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1Thank Ihatesnowandcold959
Reviewed 5 days ago NEWvia mobile

Hotel is nice. Staff are very friendly. Pretty hotel, always clean. Buffet has a good variety of food. Ala carte is good. There is a zipline company next door with an animal 'sanctuary' (i.e. a zoo). Otherwise, the hotel is not within easy access to local sites. There is a local bus that runs infrequently, but several changes are required...

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1Thank Miles F
Grimsby
Reviewed 6 days ago NEW

room was clean and very comfortable. We were on the fifth floor over looking the smoking area which made it very noisy most of the night. my husband and I don't care for a/c so we open the door at night. it was very noisy till around 4 AM. I was in a wheelchair mostly and the hotel is very...

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Thank Bettz
Portland, Oregon
Reviewed 6 days ago NEW

We visited 11/17-11/29 with another couple. We were a little concerned based on recent reviews stating concerns about 1) room security 2)pillows 3)food quality 4)beach swimming - We didn't have any problems or concerns about the security of our room , we had exceptional maid service each day. We used the laundry service and our things all were returned in...

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2Thank campbeka
Washington DC, District of Columbia
Reviewed 6 days ago NEW

It was my first time in Costa Rica and it was a beautiful stay however I will write the pros and cons: Pros: -Great and quick bar service -Beautiful Pool -Beautiful Lobby -Friendly Staff Cons: -Buffet food made me a little sick -Beds and bedsheets were super uncomfortable -Internet is poor -Cleanliness of room and shower needs work too -

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Thank avajoonie
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Many thanks for your positive comments about the staff. We regret that you weren’t satisfied with the quality of the food offered. Therefore, it is important to inform you that we do check daily our food offer and quality at our main...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Opening winter 2009/10. Situated in northern Costa Rica, in Guanacaste. Located on Playa de Matapalo beach. Complimentary sun loungers on the beach. 6-storey main building. Surrounded by 35,000 m2 / 41,86 sq. yards of lush gardens. Closest village: Nuevo Colon. 13 km / 8.1 miles from various shops. 33 km / 20.5 miles from Liberia airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Guanacaste

Address: | Playa Matapalo, Sardinal, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo > Sardinal
Price Range: $206 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Guanacaste 4*
Number of rooms: 701
Reservation Options:
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Also Known As:
Hotel Riu Guanacaste Costa Rica
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Guanacaste staff and other travelers.
689 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are very good”
 of 5 bubbles georginam122, yesterday | Read review
“4th floor was awesome.”
 of 5 bubbles wrob73527, 2 days ago | Read review
“Stayed in 5040 it was a good view BUT closest elevator was broken for a few days or us no problem for those ltd mobility might be”
 of 5 bubbles mikenkirst, 3 days ago | Read review
“I hear higher room has a better view but elevators did not work when we were there!”
 of 5 bubbles mallorya174, 3 days ago | Read review
“ocean view Jacuzzi suite”
 of 5 bubbles T8170KBbrianw, 5 days ago | Read review
5 of 5
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