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Heartland Hotel Auckland Airport

Traveler (144)
Room & Suite (234)
Dining (28)
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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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  • Excellent26%
  • Very good47%
  • Average18%
  • Poor5%
  • Terrible4%
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance!
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Property amenities
Free Parking
Paid Wifi
Room Service
Meeting Rooms
Business Center with Internet Access
Shuttle Bus Service
Free Internet
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Room features
Non-Smoking Rooms
Good to know
Full view
Getting there
Auckland Intl Airport2 mi
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Reviews (1,271)
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All reviews free shuttle auckland airport one night next morning complimentary breakfast shuttle service an overnight stay industrial area good size new zealand car parking the ground floor early flight wake up call between flights after midnight late check
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1 - 5 of 1,194 reviews
Reviewed 2 weeks ago via mobile

While staying at the Heartland, my hot water didn't work, but they resolved the issue quickly and were very friendly even though I was pretty rude. Apologies and thanks to both the Asst Manager and GM for such good service!

Thank 949shawnb
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Good afternoon Shawn, Thank you for kind comments, we pleased we could resolve the issue for you. Thanks and kind regards, Tim Foster Assistant Manager

Reviewed 2 weeks ago

Thank you Heartland Hotel Auckland Airport for 2 great stays! We used this hotel because it was close to the airport and had a free shuttle. We were flying in to Auckland from Los Angeles and had never flown that long before so we opted...More

Thank catrinag2016
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Good morning Catrinag2016, Thank you for staying at Heartland Hotel Auckland Airport, we are glad you enjoyed your stay with us on both occasions you stayed. It's pleasing to hear you enjoyed the complimentary shuttle along with the helpful staff. We are glad you enjoy...More

Reviewed 2 weeks ago

we stayed here recently when our international flight was delayed, the hotel was paid for by the airline but regardless of who paid for it our stay was wonderful, we arrived around 9.30pm by the time we collected luggage and cleared custom/immigration we had been...More

Thank joker4147
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 2 weeks ago

Good morning Joker4147, Thank you for staying at Heartland Hotel Auckland Airport and taking the time to provide us with valuable feedback. It's great to hear that the team looked after you on your unexpected arrival with us. I will pass on your lovely feedback...More

Reviewed 4 weeks ago

From just driving up with no reservation we were greeted very nicely. We had a beautiful room. Lovely service at bar for pre dinner drinks then again in restaurant for dinner. The staff took time to have a chat and a laugh with you making...More

Thank pammac8
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 4 weeks ago

Good morning Pammac8, Thank you for staying at Heartland Hotel Auckland Airport and taking the time to provide us with valuable feedback. It's great to hear that the team looked after you from start to finish during your stay with us and made a successful...More

Reviewed 5 weeks ago

Near the airport but very quiet. Our room was big, modern and very clean.This hotel have good location, it took only 5 minutes walk to the Airport, very convenient ! Next time I will choose this hotel again !More

Thank Michal B
Response from hhaa14, HHAA at Heartland Hotel Auckland AirportResponded 4 weeks ago

Good Afternoon Michal, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and found all the amenities met your requirements. We look forward to welcoming you back again soon. Thanks and ind regards, Tim Foster Assistant...More

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Questions & Answers
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Nawaday T
November 23, 2017|
AnswerShow all 2 answers
Response from Lawrence R | Reviewed this property |
Try the Novatel airport hotel ..... we’ve stayed at both and recommend to stay there, we even found it cheaper ! If your flying it’s just across the street from the international airport and is “Quite”
jeff h
November 12, 2017|
AnswerShow all 3 answers
Response from northernkiwi | Reviewed this property |
Please check with the hotel, note this is a travellers hotel, not a resort.
August 5, 2017|
AnswerShow all 5 answers
Response from hhaa14 | Property representative |
Once you have cleared customs and have your bags ready to go please use the free phone located at the ISite and dial 31 and the team will advise when the next available shuttle will be down to collect you. Our reception is... More
Room Tips
"No idea - we were on ground floor and it was nice and quiet and had easy access"
Oct 10, 2018
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"Higher rooms at end of corridors are quietest"
Oct 8, 2018
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"We enjoy the ground floor rooms as it is easier if you have luggage and there is direct access to the car..."
Jul 28, 2018
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"maybe ask for carpark side as the other could be noisy with traffic etc"
May 8, 2018
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$126 - $201 (Based on Average Rates for a Standard Room)
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