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Airport Gateway Hotel

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Airport Gateway Hotel
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447 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Seattle
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Quite affordable; food was good, food service could have been faster given our late arrival and near empty restaurant; quite worn but clean; rooms were tidy; shuttle efficient and quick getting us to the airport; free car storage great and security measures looked ok.Staff friendly.

Helpful?
Thank seaeagle
Christchurch, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Rooms were clean and pleasant to hang out in however not a lot of information was given regarding internet etc. On checking in the woman on reception was abrupt yet two minutes later the young man on reception was very polite and obliging but unfortunately on checking out the young man on reception was very rude.. Perhaps consistency in good... More 

Helpful?
Thank Aliitasi S
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at Airport Gateway Hotel. I would like to sincerely apologise for not having met your expectations while staying with us especially the staff, need more training. Free WIFI is available in the hotel and the provider is FIRESTAR password is obtained through your facebook account or mobile... More 

Christchurch, New Zealand
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our flight was cancelled due to fog in Christchurch, this posed an immediate accommodation problem. We found the free phone and called, staff were very obliging, they came to pick us up. The room was clean and tidy. We would definitely stay here again.

Helpful?
Thank philippagoile
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you very much for your kind review. Such an opinion is a reward for us and gives us a great motivation for further work. The most important news for us is that your stay was a very successful and left so positive memories. We hope to welcome you back again soon. All the best for your next... More 

New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Needed a room close to airport. This place meet my needs. Reasonable price, friendly staff, bit dated but clean. Double bed plus single in room. Restaurant was cold and the food just ok. I would stay again.

Helpful?
Thank CJLNZ
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Happy Guest, Thank you very much for giving us the perfect rating and for recommending our hotel to other travelers. I am sure our entire team enjoyed catering to your needs as much as you enjoyed your stay. Thank you and look forward to seeing you soon! Manager More 

Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

Arrived late at 0200 AM shuttle picked me up in 15 minutes. Guy helped me book my shuttle for next morning. Room was nice and clean. Breakfast area was cold and not much option to choose from. But rest was good.

Helpful?
Thank hellman877
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for posting your favorable review on TripAdvisor and for choosing Auckland Gateway Hotel as your preferred accommodations. I am delighted you both enjoyed our shuttle service and were able to soak up the atmosphere at your leisure. Having noted your feedback regarding the cold restaurant area, I am very sorry for this inconvenience. Your comments have... More 

Tartu, Estonia
Level Contributor
223 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 1 week ago

Wheelchair access - YES. No steps - either into or inside. Travellers hiring a car on arrival at the airport - i.e. prior to going to the hotel - must be aware (valid certainly for 2016) that major roadworks at the Kirkbride Road/20A junction has closed the north-bound lanes of the 20A from the previous 'roundabout' junction. The detour is... More 

Helpful?
Thank Derettens
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for such amazing feedback & for taking the time to share your Gateway experience, we are truly delighted that you enjoyed your stay with us. Thank you for your feedback regarding some road work going around the Hotel. Regards Manager More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

omg arrived asked if ice was provided in the room reception staff said yes arrived at room no ice rung reception manager informed me they do not provide ice in rooms in winter said I had to wait for bar to open 2 hours later went to bar and restaurant said they had no ice ready I replied so what... More 

Helpful?
Thank STuki333
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our improvement. Providing our guests with the best possible hospitality and service has always been our... More 

Travelers are raving about these Mangere hotels

Joensuu, Finland
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It was a good stay in this hotel. Nice ride to airport was included on the trip. Pool was out of order and parking lot is quite small. Everything worked very well in the room. Staff is very nice and check in is fast.

Helpful?
Thank HannuV
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, It is a pleasure to hear from you here at Gateway Hotel Auckland, we are delighted to have you with us and learn of your experience. I will be sure to pass your comments onto our team who as I was will be equally pleased. Once again thank you for your very kind comments review and we look... More 

Dunedin, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If I'd read the reviews first I doubt I would have stayed here but my experience was good. I obviously had one of the upgraded rooms, which was very clean and warm with a comfortable bed. The walls are not very soundproof but most hotels suffer from the same issue. The main areas of the hotel are tired and dated.... More 

Helpful?
Thank Scarlett_NZ
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Thank you very much for taking time to write such a detailed review. All of these information will be very useful for our future guests. We are happy that you enjoyed your stay and we hope to welcome you back to the hotel when you are in town. We wish you all the best for the future! Kind Regards... More 

Tauranga, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016

We booked the room for one night before we flew out to fiji in the morning. To our horrible we found found that the sheets had not been changed on the queen size bed and one of the pillows was very dirty and found blood on the bottom sheet. We were moved to another room..just totally unacceptable.

Helpful?
Thank sharron713
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at Airport Gateway Hotel. I would like to sincerely apologise for not having met your expectations while staying with us especially the food in the restaurant. We really appreciate your honest feedback, which allows us to improve our service to our guests. We would appreciate discussing your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

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Bathroom (5)
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Management photos: Courtesy of the property manager

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Bathroom (4)
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Room/Suite (2)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Airport Gateway Hotel

Address: 206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range: $60 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gateway Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Airport Gateway Mangere
Hotel Airport Gateway
Airport Gateway Hotel Auckland/Mangere
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