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Airport Gateway Hotel

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Airport Gateway Hotel
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452 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Sydney, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

My husband stayed here for a week by himself in order to attend to funeral arrangements for his grandmother. Unfortunately his remarks about his stay at this hotel were less than complimentary. Firstly the building is under construction and there were construction crews working in the hallway outside my husband's room all day making it impossible to rest with all... More 

Helpful?
Thank ExpatHadi
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for choosing Gateway hotel for your stay in Auckland. Sorry for the inconvenience caused by the hallway renovation and thank you for your patience. I would like to sincerely apologise for not having met your expectations while staying with us. We do hope you will reconsider and visit us again one day. Kind regards Manager More 

Cooks Beach, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago NEW

Having read earlier uncomplimentary reviews the helpful gentleman at the desk let us look at our room first. It was spotless and contained everything we needed for an overnight stay. I made a mistake with our departure time and when woken at 5.30 realized our plane was leaving in an hour. A frantic dash to the front desk with no... More 

Helpful?
Thank purangiwoman
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest, Thank you for your review and your kind words about my team. We all have a passion for service and it is always nice to see that this is recognised. We are very glad to hear that our little touches enhanced your stay and you had a lovely time. It is wonderful to know that you would... More 

Wanganui
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Have been staying at this property for several years on our way overseas. Property is being upgraded and rooms are refeshed clean and tidy. Don't judge by hall carpet as i guess they'll get round to that. Road works been going on for over 12 months and are a pain but not hotel fault. Parking getting worse

Helpful?
Thank FishermanWanganui
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Greetings from Gateway Hotel. Thank you for choosing our property and sharing your experience on Trip Advisor. We are glad that you enjoyed your stay at the hotel. Your kind words of praise on rooms renovation, facilities, are great source of encouragement which will help us further to strive for higher standards of services. We have shared your... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Once arrived I was little bit schocked since the outside looks very poor and old. Also the general appeal of the tiny reception and the overlook to the swimming pool was not encouraging me. But with my big surprise, my room was recently renovated, comfortable, very clean and despite being close to airport also very quite. They provide pickup and... More 

Helpful?
Thank Elicam69
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Greetings from Airport Gateway Hotel. At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. Your kind words of praise on rooms, location and services are great source of encouragement which will help us further to strive for higher standards of services.... More 

Seattle
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Quite affordable; food was good, food service could have been faster given our late arrival and near empty restaurant; quite worn but clean; rooms were tidy; shuttle efficient and quick getting us to the airport; free car storage great and security measures looked ok.Staff friendly.

Helpful?
Thank seaeagle
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that. Its good to know that you enjoyed your food,shuttle service and free... More 

Christchurch, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Rooms were clean and pleasant to hang out in however not a lot of information was given regarding internet etc. On checking in the woman on reception was abrupt yet two minutes later the young man on reception was very polite and obliging but unfortunately on checking out the young man on reception was very rude.. Perhaps consistency in good... More 

Helpful?
Thank Aliitasi S
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at Airport Gateway Hotel. I would like to sincerely apologise for not having met your expectations while staying with us especially the staff, need more training. Free WIFI is available in the hotel and the provider is FIRESTAR password is obtained through your facebook account or mobile... More 

Christchurch, New Zealand
Level Contributor
83 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our flight was cancelled due to fog in Christchurch, this posed an immediate accommodation problem. We found the free phone and called, staff were very obliging, they came to pick us up. The room was clean and tidy. We would definitely stay here again.

Helpful?
Thank philippagoile
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you very much for your kind review. Such an opinion is a reward for us and gives us a great motivation for further work. The most important news for us is that your stay was a very successful and left so positive memories. We hope to welcome you back again soon. All the best for your next... More 

New Zealand
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Needed a room close to airport. This place meet my needs. Reasonable price, friendly staff, bit dated but clean. Double bed plus single in room. Restaurant was cold and the food just ok. I would stay again.

Helpful?
Thank CJLNZ
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Happy Guest, Thank you very much for giving us the perfect rating and for recommending our hotel to other travelers. I am sure our entire team enjoyed catering to your needs as much as you enjoyed your stay. Thank you and look forward to seeing you soon! Manager More 

Auckland, New Zealand
1 review
4 of 5 stars Reviewed July 20, 2016

Arrived late at 0200 AM shuttle picked me up in 15 minutes. Guy helped me book my shuttle for next morning. Room was nice and clean. Breakfast area was cold and not much option to choose from. But rest was good.

Helpful?
Thank hellman877
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for posting your favorable review on TripAdvisor and for choosing Auckland Gateway Hotel as your preferred accommodations. I am delighted you both enjoyed our shuttle service and were able to soak up the atmosphere at your leisure. Having noted your feedback regarding the cold restaurant area, I am very sorry for this inconvenience. Your comments have... More 

Tartu, Estonia
Level Contributor
252 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed July 20, 2016

Wheelchair access - YES. No steps - either into or inside. Travellers hiring a car on arrival at the airport - i.e. prior to going to the hotel - must be aware (valid certainly for 2016) that major roadworks at the Kirkbride Road/20A junction has closed the north-bound lanes of the 20A from the previous 'roundabout' junction. The detour is... More 

Helpful?
Thank Derettens
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for such amazing feedback & for taking the time to share your Gateway experience, we are truly delighted that you enjoyed your stay with us. Thank you for your feedback regarding some road work going around the Hotel. Regards Manager More 

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50 photos of this hotel

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Bathroom (5)
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Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Airport Gateway Hotel

Address: 206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range: $63 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gateway Hotel 3*
Number of rooms: 50
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Also Known As:
Airport Gateway Mangere
Hotel Airport Gateway
Airport Gateway Hotel Auckland/Mangere
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