We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
When you are visiting New Zealand for the first time you want helpful informative staff at the hotel and they were and put our mind at ease , Where to go etc This is a central location so can get their by walking. The benefit...More
Finding the front door was a mission due to very poor signage. Reception area unremarkable apart from unfortunately strong smell of cooking. Reception staff very pleasant and helpful. Room very nice, 1 single and one queen bed. Beautiful snowy white linen. Large well appointed bathroom...More
Thank Robin D
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 1 week ago
Dear Robin D
Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff.
Please stay in touch with us and we look forward...More
It's a satisfactory hotel for transit or connection flight. Wc is not that good. Breakfast is poor. Generally clean. Not much to say about it, but you can take the yellow bus from the airport to get there. Don't forget to buy the tickets in...More
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 3 weeks ago
Dear Valued Guest,
Thank you for taking the time to share your experience. We appreciate your feedback, it will assist us in improving our services for future guests. Note to be taken if you have your reservation confirmation than you do not have to purchase...More
The room I booked online was nothing at all like the room we ended up staying in which ended up being tucked away at the back of the complex. The room seemed relatively clean however the couch looked like someone had been sleeping on it....More
Thank Hinemoana D
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded May 10, 2018
Dear Hinemoana D
Thank you for your feedback. However, the property you are reviewing does not seem to be our property as none of our rooms consists of cook top. I hope this review can be moved to the appropriate property.
Take care and I...More
My husband and I recently stayed at this hotel and found it difficult to find anything satisfactory about our stay. The front desk and restaurant service was quite cold and unwelcoming. While our bed was clean and comfortable, our room was very unclean and in...More
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded May 8, 2018
Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to...More