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Auckland Airport Kiwi Hotel

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Traveler (82)
Room & Suite (33)
Dining (15)
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Overview
  • Excellent6%
  • Very good25%
  • Average28%
  • Poor20%
  • Terrible21%
4 weeks ago
“For transit, OK ”
May 8, 2018
“Disappointing”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
Wheelchair access
3 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (513)
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1 - 5 of 457 reviews
Reviewed 2 days ago

When you are visiting New Zealand for the first time you want helpful informative staff at the hotel and they were and put our mind at ease , Where to go etc This is a central location so can get their by walking. The benefit...More

Thank jayneharvey
Reviewed 1 week ago via mobile

Finding the front door was a mission due to very poor signage. Reception area unremarkable apart from unfortunately strong smell of cooking. Reception staff very pleasant and helpful. Room very nice, 1 single and one queen bed. Beautiful snowy white linen. Large well appointed bathroom...More

Thank Robin D
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 1 week ago

Dear Robin D Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff. Please stay in touch with us and we look forward...More

Reviewed 4 weeks ago via mobile

It's a satisfactory hotel for transit or connection flight. Wc is not that good. Breakfast is poor. Generally clean. Not much to say about it, but you can take the yellow bus from the airport to get there. Don't forget to buy the tickets in...More

Thank Miiichaaaa
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your experience. We appreciate your feedback, it will assist us in improving our services for future guests. Note to be taken if you have your reservation confirmation than you do not have to purchase...More

Reviewed May 8, 2018

The room I booked online was nothing at all like the room we ended up staying in which ended up being tucked away at the back of the complex. The room seemed relatively clean however the couch looked like someone had been sleeping on it....More

Thank Hinemoana D
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded May 10, 2018

Dear Hinemoana D Thank you for your feedback. However, the property you are reviewing does not seem to be our property as none of our rooms consists of cook top. I hope this review can be moved to the appropriate property. Take care and I...More

Reviewed May 5, 2018 via mobile

My husband and I recently stayed at this hotel and found it difficult to find anything satisfactory about our stay. The front desk and restaurant service was quite cold and unwelcoming. While our bed was clean and comfortable, our room was very unclean and in...More

Thank mrcb069
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded May 8, 2018

Dear mrcb069 Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Things to do
Bar/Lounge
Restaurant
Details
Price range
$65 - $124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$65 - $124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (82)
Room & Suite (33)
Dining (15)
Questions & Answers
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Mike C
October 15, 2017|
Answer
Response from Arbor253 | Reviewed this property |
We did not use laundry service but i am sure that if you spoke nicely to them, they would organise it for a price!
0
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thepum
April 27, 2016|
AnswerShow all 4 answers
Response from Fravett | Reviewed this property |
Not sure if they will make breakfast that early
0
Votes
Room Tips
"Other than the bragging rights that you stayed at a hotel with a large Kiwi on the roof, pick another airport..."
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"Ask for a room to the rear, we had a room at the front and you can hear the shuttle coming and going..."
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"Eat elsewhere"
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"Find another hotel."
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