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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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3,821 Reviews from our TripAdvisor Community

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Showing 3,616: English reviews
Schindellegi, Switzerland
Reviewed yesterday NEW

I had an executive room that had sufficient size, good equipment (safety box , pressing facilities, coffee maker, minibar, a large flat tv...), a modern bathroom. The receptionists were efficient. The concierges were not available on mi arrival. The free ( not for all room fares) wifi was ok. The restaurant offers some dishes 24 hours. The included hot and...

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Helpful?
Thank atontao
Gold Coast
Reviewed 2 days ago NEW

We were on a diverted flight and only stayed the one night. Everything was perfect. Had the dinner and the breakfast which were both very good. The room had all that you need and appeared very modern. Shower area had excellent products to use. Handy for us as we only had to walk across the road to the terminal the...

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Helpful?
Thank JeffGoldCoast
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Jeff, We're pleased to have had you stopping over - even if not part of the original plan. I'm so pleased you loved your room and our dining offerings. Fantastic too that our location made departure the following morning so easy! We hope to be a part of your travel plans in the future. Sincerely, Jonathan Tremain Guest...

Tauranga, New Zealand
Reviewed 2 days ago NEW

We only stayed here for one evening and found our stay great. We were lucky to have a partial view of the runway! The room had all the amenities required, staff were both friendly and professional. We had dinner and breakfast in the restaurant and food was good with enough choices. Would definitely stay again, especially if we have an...

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Helpful?
Thank Judave
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Lovely to have had you at Our Place for a short stay - we're pleased that you enjoyed the time with us. It's always a pleasure to receive feedback that highlights the efforts of the team in making a stay so great and I'm very pleased this was the case for you. We'd love to see you back!...

matamata
Reviewed 3 days ago NEW

Staying at the Novotel before flying out at 6a.m. to have a break in Sydney was a great way to start to wind down. Great service all round - except breakfast didnt commence until 5a.m. and we had to leave prior to this - !!! Thought it may have been like the Rydges in Sydney where breakfast commences at 4...

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Helpful?
Thank christine m
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Christine, Wonderful to have had stopping over and enjoying good rest with us before your travels. I'm really sorry that you missed out on breakfast - we offer express options from 4am, with many of our guests going and checking in for their flight first before returning to have breakfast and then heading straight to the plane. Perhaps...

Perth
Reviewed 4 days ago NEWvia mobile

This hotel is like heaven if you want somewhere comfortable between flights. Rooms are modern, spacious and very clean. The shower was awesome! We loved overlooking the runway from our room too. We didn't try any food at the hotel so cant comment on that. The price per night fluctuates a lot so it's probably good to book early. Would...

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Helpful?
Thank escaperth
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, What a delight to read your review and know that you find Our Place 'heavenly' between flights - I'm so pleased that we can offer a comfortable stopover point and that you love our showers and the view from the room you were in this stay! We hope to see you again soon. Sincerely, Jonathan Tremain Guest Relations...

Melbourne
Reviewed 5 days ago NEW

Travelling to NZ each month, and staying here all the time, this has become one of my favourite hotels. For those early morning flights, or the late arrivals, this one hotel has comfort as well as convenience. Generally good value for money, and always get recognition for loyalty

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Helpful?
Thank Gungit
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Wonderful to have welcomed you back to Our Place - a delight to read that it's become a favourite stopover for you and that you always feel that real warmth of welcome on arrival. Until next time. Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Winton, New Zealand
Reviewed 5 days ago NEW

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Thank Jamie M
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Perth, Australia
Reviewed 6 days ago NEWvia mobile

Stayed one night, had very early check in at 8am which was amazing . Spacious room with great view of the runway large modern bathroom comfy king size bed, free wifi if you are an accor member. Spent whole day in my room and thoroughly enjoyed , very relaxing . Walk over road into international airport, freeshuttle bus to domestic...

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Helpful?
Thank ozzyprice
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for choosing Our Place - it's great to know that the early check in option suited you so well and that you were able to spend the entire day simply relaxing in your room (and enjoying the view!). You're welcome here whenever you like! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Amsterdam, The Netherlands
Reviewed 6 days ago NEW

The hotel is very conveniently located just a few steps from both the international and the domestic arrivals. The building is quite a Large Dark Object in the modernist style. Reception area is spacious and light with friendly and efficient check-in. The restaurant - which serves a good breakfast but also lunches and dinners - is just to the left...

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Helpful?
Thank Stoic1948
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for taking the time to share your experience - we're very appreciative of your highlighting all of the elements of Our Place that will be important to travellers. If you're needing WiFi access we're delighted to offer limited availability in our lobby on your own device or access in the room across the entirety of your stay...

Phoenix, Arizona
Reviewed 1 week ago

Good day! We love this hotel and the food! We arrived late from the States from flying all night. Since we had the room already reserved, we popped in for a shower and breakfast. The customer service is great and warm felt. The food is fresh and great. We love New Zealand and we always stay here after our long...

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Helpful?
Thank 55kristah
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Welcome back! We're pleased to be able to provide convenience, comfort and a good meal at the end of your long haul! Thanks for highlighting the efforts of the team in making you feel so warmly welcomed. Mā te wā (until next time), Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range: $171 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Luxury Hotel in Mangere
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Auckland Airport staff and other travelers.
28 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the runaway is a bit of a thrill!”
 of 5 bubbles prameshs, 1 week ago | Read review
“If you're looking for a room with a good runway view, then request one on a high floor but also a lower number.”
 of 5 bubbles ramyon74, 1 week ago | Read review
“Let them know when you are arriving.”
 of 5 bubbles A7669BBmariac, 3 weeks ago | Read review
“For a title extra you can get a runway view but very quiet room”
 of 5 bubbles tripforfun, 4 weeks ago | Read review
“Nice rooms overlooking the runways and see aircraft landinsb and taking off No noise in the rooms”
 of 5 bubbles Iansnell, Oct 31, 2016 | Read review
5 of 5
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