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    Best Western Plus Quarterdecks Retreat

    80 Moolyyir St | Urangan, Hervey Bay, Queensland 4655, Australia
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    1/28/2018 1/29/2018
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    $108
    $109
    Traveler (70)
    Room & Suite (43)
    Pool & Beach (6)
    Overview
    • Excellent59%
    • Very good32%
    • Average6%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “bedroom villa” (12 reviews)
    “bbq area” (13 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (141)
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    1 - 5 of 134 reviews

    Reviewed 1 week ago

    Booked a pet friendly room for 2 nights via phone. When we arrived our booking was wrong and we were in on wrong dates. Sorted that out and eventually made it to the room. Upon unpacking we found the bed was not made up at...More

    Thank Gavin E
    Reviewed November 4, 2017

    We were welcomed with big smiles and an upgrade & got this huge apartment with terrace, and 2 bedrooms on the 1st floor to ourself.The aparment had everything we needed during our stay. Garage, laundry,kitchen, dining area, living area, toilet on ground floor and huge...More

    Thank Blackbalder
    Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded November 5, 2017

    Thanks so much for taking the time to send us this lovely review. So glad you enjoyed your stay with us and look forward to welcoming you back.

    Reviewed October 13, 2017

    We booked a 3 bedroom 2 floor apartment that looked amazing. We were very happy upon arrival with the quality of the apartment until we got settled in. First the ducted aircon in one bedroom didnt work. It was a hot and humid day outside...More

    Thank Doug H
    Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded October 15, 2017

    Hi Douglas, Thanks for your feedback. You stayed in one of our 3 bedroom villas for 1 night, upon checkout your wife mentioned most of the issues you mentioned in your review. I've since sent our maintenance man in to address them, the air-con vent...More

    Reviewed October 3, 2017

    The smoke alarm from the next door apartment (privately owned)could not be switched off and our overseas guest could only get 3 hours sleep on the lounge down stairs, the staff were aware and very apologetic but when it came to get the refund thru...More

    Thank haydngjones
    Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded October 3, 2017

    Dear Haydn, As you are aware we did everything possible to contact the owners of the villa next door who were away, this has no relation to our holiday villas. We also could not be more apologetic. We were able to get a hold of...More

    Reviewed September 28, 2017 via mobile

    The Quarterdeck is basically a modern villa/townhouse complex, with onsite management. The sign outside shows 5 stars, though I'm not sure why, as there is no restaurant, room service or even a fitness centre onsite. As the complex is fairly new, we were very pleased...More

    Thank HueyGoldCoast
    Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded October 1, 2017

    Hi Huey, Thanks for your review, we are classified by Star Ratings Australia as "Self Catering" as we are fully self contained holiday villas, this differs from a Hotel room where you need onsite restaurant and room service as you don't have the facilities to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    Details
    • Price range
    • $96 - $189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 49
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Travelocity, Hotels.com, Booking.com, Ctrip TA, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Quarterdecks Retreat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Fraser Coast >
    • Hervey Bay
    • Also Known As
    • Best Western Plus Quarterdecks Retreat Hotel Hervey Bay ,
    • Best Western Plus Quarterdecks Retreat Hervey Bay, Fraser Coast
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    Traveler (70)
    Room & Suite (43)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (27)
    Bathroom (4)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Cat W
    January 11, 2017|
    AnswerShow all 3 answers
    Response from Best Western Pl... Q | Property representative |
    Hi Cat, The only undercover parking is in our lock up garage attached to the villas, depending on the type of villa you book it can either be a single or a double. There are a few outdoor guest spots but you can't be... More
    1
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    Room Tips
    "Great value for location."
    Read review
    "Our apartment felt private and there were a couple of extra car parks for visitors"
    Read review
    "We liked the units at the back as they were super quiet."
    Read review
    "Some apartments are pet friendly - check before you book."
    Read review
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