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The Bay Apartments

Certificate of Excellence
371 The Esplanade, Hervey Bay, Queensland 4655, Australia
Hotel amenities
1 room 1 adult
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The Bay Apartments
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108 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family decided on a 7 day break in Hervey Bay. After trolling through many sites for some good deals i rang the team at the The Bay Apartments. The over the phone service was just great and was the reason i booked with them. My family were delighted with the apartment. We had a wonderful view over Hervey Bay... More 

Helpful?
Thank v8smurf
Dorset
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second stay at The Bay Apartments, the first being two and a half years ago. I thought it was outstanding then and hoped I would not be disappointed on my return. I wasn't. The rooms are very comfortable, roomy and well laid out. The kitchen is well equipped and the dryer and washing machine most useful after... More 

Helpful?
Thank DorsetBloggsy
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Unit 5. Ground floor with pool access from balcony. 3 bedroom, 2 bathroom and spa. Wonderful and quiet. Could not hear any neighbours. Pool could do with a clean, bit murky but I guess it was high season so difficult to maintain. Appliances need to be upgraded but worked. Whenever I had a problem just saw the managers... More 

Helpful?
Thank Aussie_family_3
preston
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015

I stayed here in March 2015. I am a single female traveller and I booked a one bedroom here for 5 nights. When I arrived I had been put in a top floor 3 bedroom apartment that was amazing! The apartment was extremely clean and was furnished to a high standard. I had a wonderful stay here and would not... More 

Helpful?
Thank muppetina2005
1 review
3 of 5 stars Reviewed October 31, 2015

Upon arrival at 2pm to check in, we were greeted by friendly staff. We were surprising our Father who was turning up with our Mother later that afternoon for his birthday. They staff were helpful in keep this a secret. However, after being given our key to an apartment on the 3rd level (after requesting to be on the fifth,... More 

Helpful?
Thank Ainslie T
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you for taking the time to review our property and fantastic to hear you enjoyed the wonderful view and location. Although you requested a high floor and were subsequently placed on the 5th floor originally (no guarantee) you also agreed to be put into a lower floor apartment if one became available due to the lift being out... More 

Brisbane, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Stayed overnight. Close to restaurants and beach. Definitely heading back for a longer stay with family. Apartment was clean and modern. Staff were friendly and helpful. Only slight problem was with television reception, even the Foxtel was breaking up.

Helpful?
Thank retro_bogan
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Friendliness and cleanliness, those words again. Thank you so much for your wonderful review. The Foxtel issue has been rectified and was unfortunately a secondary issue we had running side by side with our lift issue. We are so happy to hear you had a great stay and hope to see you again. Thanks for the great review. More 

Nowra
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 13, 2015

We recently stayed here in the 3 bedroom suite top floor ,we were contacted en route to inform us the lift was out of order and they would adjust tariff etc, On arrival the manager Derek was so pleasant and helped us with our luggage up the stairs 80 of them and there were 5 of us so a bit... More 

Helpful?
Thank Diane L
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you for your absolutely beautiful review. That lift! Wow it has given us some grief and we have worked hard at making sure all guests arriving are aware and helping when and where we can to make life easier under the situation. It is just so lovely to hear you had such a wonderful stay despite using the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 11, 2015 via mobile

We recently stayed here for our wedding. It was absolutely amazing with all staff going out of their way to help us every step of the way. Great views and modern facilities. We stayed in the close by penthouse which again was amazing. They even helped with organising catering for a pre wedding bbq by the pool. Amazing people and... More 

Helpful?
Thank Andrew M
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Our pleasure, we love providing all the help we can with wedding accommodation. Kim does a wonderful job allocating apartments to suit and locations throughout the building to suit who is near who etc. We are only too happy to go the extra mile in any other way we can. Sounds like all the wedding guests loved their apartments.... More 

Canberra
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2015

The Bay Apartments are excellent and are in a great location directly across the road from the beach and close to shops and restaurants. The staff are very friendly and helpful, and the swimming pool is great. We had a ground floor 3 bedroom apartment which was very clean and spacious, including a large outdoor area.

Helpful?
Thank RonCanberra
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Cleanliness, friendliness and an awesome apartment is what we try to offer to every guest and seems we succeeded during your stay. Great to hear it and thank you so much for your review. More 

Bundaberg, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 30, 2015

We have stayed at least 4 times at The Bay Apartments - simply love the place. Spacious apartments, great facilities - pool is very ample size for multiple families to enjoy without crowding each other. Apartments are always clean - everything needed for a relaxing stay. Love the size of the apartments and the bedrooms are well away from the... More 

Helpful?
Thank Jody2525
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, To hear The Bay Apartments is your first choice to stay is all we could ever wish for. Its fantastic once again to hear our accommodation and service lives up to everyones expectations. Thank you for taking the time to review our property, we appreciate each and every one. More 

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