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BEST WESTERN Ambassador Motor Lodge

296 Esplanade | Pialba, Hervey Bay, Queensland 4655, Australia
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55 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Stockton-on-Tees, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stopped here for a two night stay as part of our honeymoon road trip down the east coast to visit Fraser Island. Darlene was very helpful and accommodating- she booked us on the best trip we've ever been on. The rooms are clean and quiet with a 10-15 minute walk down to the restaurants and shops.... More 

Helpful?
Thank Hayley M
Long Valley, New Jersey
Level Contributor
261 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel offers good sized rooms at a value price for the area. The rooms are quite large and the hotel is pretty clean. Bathroom has a bath & shower. The management is very friendly and prepared to offer local advice to travelers. It is just across the road from the beach, and just a short walk to Woolworths and... More 

Helpful?
Thank OziDiver
Sydney, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 15, 2016

The fact that there are 10,000 flying foxes living across the road that wake you up shortly after 5am each morning, is enough to not want to go back. Plus the fact that the host would not convert at $25US travel card into US money and only offered $25AU convinced me this is not a place to stay.

Review collected in partnership with Best Western

Helpful?
3 Thank Norm J
Bundaberg, Australia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 27, 2016

Great clean motel with all amenities that you could want for a stay, pool for cooling off too, Pialba beach is located across the road and Water Park a few mins walk to get to. Staff could not be more helpful and beds were comfortable with good air conditioning and tea & coffee making facilities plus breakfast can be purchased... More 

Helpful?
2 Thank Kaye19602013
Hervey Bay, Australia
1 review
5 of 5 stars Reviewed February 6, 2016

Friendly receptionist. Huge room with a bath as well as a shower and big towels. Plus unlimited wi-fi. We had no transport and the best food was 15 mins walk away. OK in good weather. Not much fun in the rain.

Review collected in partnership with statravel.com

Helpful?
Thank vald250
brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015

pretty average hotel. The restaurant was closed for Christmas. the bar fridge was empty and the wi-fi will not connect to any mobile devices. service could be improved. it is in a good location and has a good value for money

Review collected in partnership with Best Western

Helpful?
1 Thank Immanuel John G
Brisbane, Australia
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 24, 2015

The facilities Were Ok, Toilet Did Not Flush Very Well, Decor Was A Little Dated. Parking Was Good, Staff Helpful, Not Bad For The Price Paid. Close To Shops And Waterfront. Most Facilities Were In Walking Distance.

Helpful?
1 Thank Bernadette T
Caboolture, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 4, 2015

The only positive i have is that it is at the end of the esplanade and you can walk down to food and beaches. Our room was not clean, there was dust on the windowsills and shelves in the whole room including the bathroom. The bathroom had old soap/ semen on the shower walls, the shower itself was tiny (i... More 

Helpful?
5 Thank Krystal W
Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 29, 2015

We arrived late in Hervey Bay, however the Best Western motel found us a room and were very friendly. Good value for money. The room was clean and spacious and had everything you needed for a short stay. Motel was away from all the noise, so guaranteed a good nights sleep. Very short drive to the shops and cafes worth... More 

Helpful?
1 Thank Sara K
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 25, 2015

Advertises internet, but it did not work in our room. Breakfast was delivered the night before, but only consisted of a bottle of juice, two sliced of bread and box of corn flakes. If you are a Best Western Rewards member, expect no recognition (we are DIAMOND reward members and received none).

Review collected in partnership with Best Western

Helpful?
3 Thank Dennis L
sbm1, Guest Relations Manager at BEST WESTERN Ambassador Motor Lodge, responded to this review

Dear Dennis L, I am sorry to receive your review and would like to clarify some points. In Australia the welcome gift for an elite Best Western Rewards member is a complimentary bottle of spring water and I am sorry this was not acceptable to you. Our internet is fast and free and we give an access code on check... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Ambassador Motor Lodge

Address: 296 Esplanade | Pialba, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range: $81 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Ambassador Motor Lodge 3.5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Best Western Hervey Bay
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
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