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The Ashley Hotel

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Traveler (77)
Room & Suite (31)
Dining (7)
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Overview
  • Excellent13%
  • Very good30%
  • Average35%
  • Poor17%
  • Terrible5%
Travelers talk about
“hotel room”(4 reviews)
“reception staff”(5 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (274)
There are newer reviews for The Ashley Hotel
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229 results
Traveler rating
36
65
79
34
15
Traveler type
Time of year
LanguageEnglish
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36
65
79
34
15
Show reviews that mention
All reviewshotel is locatedhotel roomreception staffthe main roadtwo nightsgreat showerbit datedan overnight stayfree wificlose to townjacobrailwaywestkitchenjourneysupermarket
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81 - 85 of 229 reviews
Reviewed January 7, 2016 via mobile

We stayed here for a night passing through it was a bit out of town no views to be had the room was very basic quite old no air con the bathrooms have had an upgrade weren't to bad overall for the money we paid...More

Thank Motago
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded January 10, 2016

Dear Motago, We regret that you did not enjoy your stay with us however thank you for taking the time to post your feedback. We appreciate your positive comments in relation our bathrooms and friendly staff. We take your comments on board in regards to...More

Reviewed January 7, 2016 via mobile

The staff was super nice and friendly. Room was super clean, very roomy. Toilet, shower box & sink were super clean. Except the wall and the ceiling were abit old, other than that, I love that hotel. Easy access to the car park. Can't really...More

Thank Amykyle
Reviewed January 4, 2016

The rooms were clean and tidy but to hot and stuffy, even with the windows open. Staff were all friendly. Food was not so good, asked for medium rare steak, came out on a chipped plate and was over done.More

Thank CarolJacks
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded January 6, 2016

Dear CarolJacks, Thank you for your review and your positive comments relating to our clean and tidy rooms and friendly staff. We will be speaking to our restaurant team in regards to your comments, as we do normally receive positive feedback about our restaurant and...More

Reviewed January 4, 2016 via mobile

Where to start....walk down the hallway to our room and instantly knew a mistake had been made, walk into room and met with a smell like someone had vomited there, it was extremely hot also, so we cracked the windows but no breeze as we...More

Thank DTornado
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded January 6, 2016

Dear DTornado, We regret that we did not meet your expectations during your stay with us and will be speaking to our staff to go over our procedures to ensure our best effort is made to ensure when possible all guests requests to be meet....More

Reviewed December 14, 2015

We had an overnight stay here. The checkin was friendly and quick. Our room was small but adequate for the night. The hotel itself is looking a little tired with paint peeling off the windows in our room. Having said that it still representsMore

Thank bevchris
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded December 16, 2015

Dear bevchris, Thank you for your review and we appreciate your positive comments relating to our friendly service. We will advise our maintenance team of your comment regarding the paint on the windows to resolve this issue. Once again thank you for your feedback and...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Business Center with Internet Access
Laundry Service
Things to do
Restaurant
Bar/Lounge
Indoor pool
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$77 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$77 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (77)
Room & Suite (31)
Dining (7)
Pool & Beach (3)
Questions & Answers
Ask a question
01ritz
January 30, 2017|
Answer
Response from Jacob W | Property representative |
Hi 01ritz, Thank you for your question. Yes we do have a guest laundry available onsite. Thanks, Jacob
1
Vote
sandratbennett
March 8, 2015|
Answer
Response from Jacob W | Property representative |
Dear sandratbennett, Thank you for your question. All of our rooms have hairdryers available. Please let us know if you have any further questions. Kind regards, Jacob Williams Assistant Manager
0
Votes
Room Tips
"Look at the rooms first if possible."
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"Stay in the back as there is a railroad track in front of the hotel."
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"Choose a closer hotel if you want to walk to town"
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"Outside units may be better if you are on business"
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