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The Ashley Hotel

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The Ashley Hotel
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201 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Beautiful motel, very clean and modern. Room was big and heating and electric blankets were fantastic. Reception staff were incredible - very kind and helpful (same with the staff at the adjoining restaurant)

Helpful?
Thank Natashareviews
Sydney, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 20, 2016 via mobile

Upon arrival, our room was dirty with an unmade bed from previous occupant. We were then moved into a smaller room. Thin walls meant we could hear traffic constantly and could hear the neighbouring rooms' toilet and shower. The bathroom was always damp with no ventilation, making it feel much colder. The shower was heat restricted and was unpleasant.

Helpful?
Thank jimmbroad
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear jimmbroad, We regret that you did not enjoy your stay with us and take your comments on board in our strive to provide the best possible service to our guests. As explained to you by our general manager and the time of your check in we do sincerely apologize for the incorrect room being assigned being owed to a... More 

Travelers are raving about these Greymouth hotels

Christchurch, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed June 1, 2016

My husband and I stayed here two nights. The room was clean, warm and quiet. We never had time to check out the resturant, but the menu looked lovely. Not in the centre of town, but on a fine day you could walk it, approx 2km. I would recommend.

Helpful?
Thank Shelley V
Dunedin, New Zealand
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 21, 2016

My stay in this hotel for two nights was really excellent. For a business traveller it had all I wanted and more. The staff were absolutely delightful--friendly, helpful and genuine. There's a lovely bar and restaurant on site, which is such a boon for travellers. I'm sick of checking into motels, getting out of business clothes and showering and then... More 

Helpful?
Thank LadyMol
Blenheim, New Zealand
1 review
3 of 5 stars Reviewed May 16, 2016

We have just stayed in one of the Family units. 1st impressions are the worn out dining chair coverings! 2nd impression the sticky ring marks from the last peoples drinks on both arms of couch and coffee table!! Never mind I cleaned up myself, it didn't take long. I'm sorry, I've got to mention these things as I think its... More 

Helpful?
Thank 523dave
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear 523dave, Thank you for your review. We appreciate all feedback and your comments go a long way to improve on future guest experience. We will be talking with our housekeeping team to go over your comments to ensure our high standards our room cleanliness are well maintained. We do agree that this is not acceptable and we hope to... More 

Leeds, United Kingdom
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 14, 2016

Very close to the centre of Greymouth - the coast, if not too rough, is a walk away. It has laundry facilities (just make sure you get there earlier on because it takes about 2 hours to wash and dry a load) and a pool and Jacuzzi (which are okay but the pool is very cold and it is in... More 

Helpful?
Thank TheBob623
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear TheBob623, Thank you for your review. We appreciate all feedback and your comments go a long way to improve on future guest experience. Parking is not normally an issue to our guests as we do have ample parking available. Please note our indoor swimming pool is not heated. Once again thank you for your review and we wish you... More 

Montreal, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 10, 2016

We stopped over at this hotel on our way down the west coast. It was very convenient - off the main highway. The room was standard and equipped with tea and coffee. The room was a nice size and clean. The staff was very helpful and guided us both to potential places to eat, buy food and visit in the... More 

Helpful?
Thank deni a
Gloucestershire, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 10, 2016 via mobile

Luckily we're pretty laid back people and only needed somewhere to sleep as we were driving up the coast. But I wouldn't recommend the place, some issues we encountered included: - poor water pressure in the shower - cold pool and spa - broken kettle - broken lamp - thin walls - loud toilet flush (we could hear next doors... More 

Helpful?
Thank cruels10
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear cruels10, We regret that you did not enjoy your stay with us and we take on board your comments in our strive to provide the best possible to our guests. We will be speaking with our reception staff as to why no apology was extended or action taken. We will also with our housekeeping and maintenance as to why... More 

Buckingham, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2016

A sizeable but well equipped hotel well located off the main main road, this hotel is a fair distance away from the "main street," of Greymouth, and so doesn't lend itself to walking anywhere, or have any choice of restaurants within easy reach. Although we only spent 1 night there, as a break in our journey further south, we were... More 

Helpful?
Thank Keith H
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Keith H, Thank you for your review. We appreciate all feedback and your comments go a long way to improve on future guest experience. Unfortunately all of our hotel rooms did have scaffolding outside the windows during your stay. This was required for health and safety regulations. Once again thank you for your feedback and we wish you all... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 2, 2016 via mobile

Just stopped over in Greymouth after arriving on the Tranz alpine train. Hotel was easy to find and check in was smooth and quick. Room was clean and tidy, beds were comfy and nice hot showers. Good value for money! There was a restaurant there that served breakfast and dinner but we went into town.

Helpful?
Thank Tegan B
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Ashley Hotel offers a wide range of rooms types from standard hotel/motel rooms to one & two bedroom family units. Dine in our Ala Carte Restaurant, relax with a drink in our house bar, or talk a leisurely walk along the beach which is only a 5 minute walk from our door. Our friendly staff look forward to offering you superior West Coast Hospitality. ... more   less 

Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Price Range: $73 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
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Also Known As:
Ashley Hotel Greymouth
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