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Copthorne Hotel Palmerston North

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Copthorne Hotel Palmerston North
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286 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Pukekohe, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed today NEW

We stayed here on business, 3 nights, room was good bed very comfortable, didn't eat at resturant, prices seemed a bit high, coffe we had was terrible. Overall getting a bit tired. Peacefull, no road or noise from other guests

Helpful?
Thank Hart1598
Sydney, Australia
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good general hotel, close to centre of town (10min walk). Contains all essential facilities. Very clean and quiet - very comfortable beds. Staff were helpful and cheerful. Breakfast was basic but adequate.

Helpful?
Thank Bevan H
Auckland
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Business trip with family and because of that we were given a 'Family' unit/room which is not part of the main hotel, but down the back by the conference room. Although the unit was clean and comfortable, ours was the only unit in that row that had a glass panel door. The problem was there was no curtain to pull... More 

Helpful?
Thank luvggs
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. The door to this unit was replaced several weeks ago and Wifi installation completed in May More 

Auckland, New Zealand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Copthorne Palmerston North for 2 nights, over a weekend. I didn't have my expectations set high, as I figured there would be a lot of noise and wouldn't sleep well. I arrived later than planned, however I was greeted at reception by the duty manager, who was very friendly and didn't stick to a script and... More 

Helpful?
Thank liam404
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Great to hear you enjoyed your visit with us More 

Wellington, New Zealand
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were booked into the Copthorne for a conference and ended up in the old units at the back of the hotel. The units are very tired, suffering from a lack of maintenance with parts of the bathroom needing a really good clean. The bed was OK, lighting terrible with an out of the ark TV. I understand the rooms... More 

Helpful?
Thank sher f
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. We are working on solutions for the dated economy room rooms. In the interim I suggest standard or superior room types may be more to your liking More 

Travelers are raving about these Palmerston North hotels

Wellington, New Zealand
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall room was clean and tidy. Unfriendly and unwelcoming at reception. overall condition of hotel is very rundown. the beds were very comfortable and the rooms nice but the surrounding areas have been neglected. the conference room had rotten doors, very old decor and smelt musty.

Helpful?
Thank white0nes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Palmerston North, New Zealand
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I had a one night stay at this hotel I was directed to the rear of the the hotel to where my room was,on arrival I opened the door to a very musty smell it was cold dark and stark, the bathroom was grubby all around the shower area there were no bed side lights no hotel information, the bed... More 

Helpful?
Thank longleyjm
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Sorry to hear that the economy room was not up to your expectations. My apologies also for the empty dishes at breakfast - unfortunately with such large numbers of the group descending on the restaurant at once, delays were experienced whilst stocks were replenished. I can advise that the eggs are not in fact powdered - they are real eggs... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

This place is in such a good position and has excellent service, food and Staff!! If we stay for the weekend we arrive on Friday and park the car and don't use it again until we leave on Sunday :-) Its minutes from the Mall and the square but if you don't feel like leaving the premises you don't need... More 

Helpful?
Thank Ralpheeeeee
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay, clean tidy room with good location. was in the outside part of the hotel not inside like thought but no problems. Nice friendly reception staff, paid on arrival this was helpful for me. would stay again...

Helpful?
Thank Sophie790
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Wellington, New Zealand
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night while attending a conference. Quite an old place but has been decorated nicely and staff were all very helpful. Rooms have everything you need and are quiet. Nice big TV's, reckon mine was around 55inch. Not that Palmy is Paris or anything, but higher floors have a nice view of the city and easy to get... More 

Helpful?
Thank Elbankos
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel Palmerston North offers 76 contemporary guest rooms ranging from Superior Twin or King rooms and Family Units to premium Executive Suites with spa baths. All have been designed with your comfort in mind and offer a relaxing space to unwind whether staying for business or pleasure. Facilities include a restaurant, bar, gym, 4 meeting rooms, 24 hour room service and a guest laundry. The hotel also offers complimentary car parking on site. ... more   less 

Additional Information about Copthorne Hotel Palmerston North

Address: 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range: $61 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Hotel Palmerston North 3*
Number of rooms: 76
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Also Known As:
Kingsgate Palmerston North
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