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BEST WESTERN Hospitality Inn Geraldton

Certificate of Excellence
169 Cathedral Ave, Geraldton, Western Australia 6530, Australia
Hotel amenities
1 room 1 adult
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BEST WESTERN Hospitality Inn Geraldton
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152 Reviews from our TripAdvisor Community

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Tyabb, Victoria, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

It is a pleasant and convenient overnight stop over between Perth and Carnarvon. The staff are always helpful and the service is always first rate, which makes it such a pleasure to stay here. It's almost like a home away from home.

Review collected in partnership with Best Western

Helpful?
Thank Stefan B
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear Stefan B We could not ask for better review - thank you ever so much for your kind words and we are delighted that you choose to stay with us regularly and find our service and hospitality to be consistently of a high standard. It is a pleasure to know our customer care ethics are recognised and that we... More 

Bangkok, Thailand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed 3 nights here and was quite impressed with the quality of the rooms. They are modern and very clean. The pool was also kept in good condition and it is quite large. The only problem i experienced was the wildlife. There are wild cats that hang around the back and they were mating so that kept me awake... More 

Helpful?
Thank Ports293916
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear Ports293916 We sincerely appreciate you choosing to stay with us for the three nights - we do hope you enjoyed your time in Geraldton. Thank you for highlighting our updated modern room type and our cleanliness - which is of the utmost importance to us alongside quality customer care. We do wish that we could have controlled the cats... More 

Dampier, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel several times already mainly because they have rooms that can fit a family with 2 children. The price is affordable and the overall experience is, shall we say, sufficient. In other words, if you're looking for a place to stay on a budget, this place will suffice. Not all the staff here are welcoming... More 

Helpful?
Thank bsanpablo
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear bsanpablo We were sincerely disappointed to read your review of your latest stay with us. Our staff has been addressed regarding your comments as we take our customer service and customer care levels very seriously - like you said - such an important asset to the hotel industry. We do hope you will provide us with another opportunity to... More 

Perth, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Western Geraldton was very clean and comfortable and extremely good value for money. An excellent light buffet breakfast was served in the dining room. I thoroughly enjoyed a swim in the pool and found the motel within an easy walking distance into town. The Geraldton foreshore is a beautiful area and well worth a visit I highly recommend this... More 

Review collected in partnership with Best Western

Helpful?
Thank 2Dale
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear 2Dale It is always exciting for the team to receive a 5 star rated review and such kind words. We very much appreciate you sharing your positive experience with like-minded TripAdvisor travellers and thank you for your review. We wish you safe and happy travels ahead. Best regards from the team at the BEST WESTERN Hospitality Inn Geraldton More 

Sydney, Australia
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Following our bad experience in Hamelin, we headed back to Geraldton. Found Best Western in Geraldton, our saviour, a room for the night. Thank you MONA, you were so sympathetic to our circumstances, you made us feel very welcome and understood our situation. Room was great, very quiet, very clean, nothing was a problem, happy to help out if needed... More 

Helpful?
1 Thank 64Travellerone
Amanda H, Sales & Marekting Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear 64Travellerone Thank you so much for sharing your positive experience - we are so pleased we could assist you with your needs and that you also enjoyed our clean and comfortable rooms. We do trust that the rest of your trip was trouble free and that you took away some wonderful memories with you. We sincerely appreciate your support... More 

HULL
Level Contributor
183 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed December 28, 2015

Good size room, comfortable bed, table and chairs tea and coffee facilities, toaster plates and cutlery available from reception. Good facilities, including swimming pool, laundry na d parking outside room. Let down by poor wi-fi connection.

Helpful?
Thank MKH50
Amanda H, Sales & Marekting Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Hello MKH50 We are so pleased you enjoyed our quality accommodation and facilities provided. We sincerely apologise that the Wi-Fi was experiencing some issues at time of your stay. Thank you for choosing to stay with us and we do hope to welcome you back for future stays. Kindest regards from the team at the BEST WESTERN Hospitality Inn Geraldton More 

Cedar Crest
Level Contributor
215 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed November 22, 2015

We spent three nights at this property. Our room was bright, spacious and very clean and we were able to park right outside our room. Our room was at the rear of the property so it was very quiet. The room had a water boiler and coffee/tea and milk were provided. There was also a mini-bar with space available to... More 

Helpful?
Thank ExcellentAdventures
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear ExcellentAdventures We were delighted to receive your positive review and recommendation to like-minded travellers - it is always fantastic to have our team commended by name as they do such a wonderful job with all of our guests - thank you for your kind words. You described our hotel and inclusions so well - we are very pleased that... More 

Perth, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 19, 2015

We booked one night at the Best Western as a stopover on our way up to Kalbarri. Friendly reception staff greeted us on arrival. The rooms are motel style and we were in the far corner so away from the road. Parking bay not clearly marked for our room and the window looked out on to someones yard as the... More 

Helpful?
Thank charlie13779
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear charlie13779 We are so pleased you chose to stay with us overnight on your way north to beautiful, traquil Kalbarri. Thank you for sharing your experiences and insights regarding our hotel and for your kind words regarding our toiletries, shower and hearty breakfast to help you on your way. We wish you a safe an happy journey ahead and... More 

Perth, Australia
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 7, 2015

We were on our way up north and picked this hotel on the QANTAS site and based on reviews. We booked a standard room which we were allocated, even though the hotel looked pretty empty. We had a ute full of stuff, it was upstairs and on the road side went back to Reception to see if there was another... More 

Helpful?
Thank LordandLady469
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear LordandLady469 Thank you so much for choosing to stay with us in your travels. We sincerely appreciate you taking the time to provide your feedback, and we are delighted that you enjoyed your upgraded room and the great breakfast offerings. We wish you safe travels and many upgrades ahead! Kindest regards from the team at the BEST WESTERN Hospitality... More 

Melbourne, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 30, 2015

On arrival reception staff made us feel like we were intruding and were not pleasant. Our room was dusty and stale. The bathroom / toilet were atrocious! So old and not inviting to use!! Uncomfortable beds. Does not live up to it's rating and is overpriced for what you get. If the facility does have recently renovated rooms - we... More 

Helpful?
Thank ChristinaV58
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Geraldton, responded to this review

Dear ChristinaV58 It was very disappointing to read your review and we apologise that we did not meet your expectations on this occasion. Your experience with our reception team is highly unusual and this has been addressed with our staff. It appears you booked one of our un-renovated room types - we have a few different levels of accommodation with... More 

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