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Kimberley Gardens Hotel & Serviced Apartments

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Kimberley Gardens Hotel & Serviced Apartments
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Perth, Australia
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Very disappointing, especially when with my job I have to live out of hotel rooms due to living interstate. The Customer service was definitely not the greatest! The room heater was useless and extremely noisy! Pointless having it on as was not warming the room at all! Needs immediate service! We will not be staying here again.

Helpful?
Thank Nell66
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed here on previous visits in 2006 and 2010 as hotel is in close proximity / walking distance to family and is on good transport routes to the CBD. Have had 2 X 2 day stays this month and appreciated late check and late/extended check out. Booking was easy and email contact with Richard in reception was great. While... More 

Helpful?
Thank Alan B
Yarramalong
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable accommodation. Quiet location. Indoor heated pool. Parking. If wanting somewhere tucked away and quiet this is the place. Friendly staff. CLose to city and St Kilda waterfront. Car needed if sight seeing.

Helpful?
Thank Liz D
Warren S, General Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, many thanks for your review on TripAdvisor. I hope to see you again in the Hotel soon. Best Regards, Warren More 

Sydney Australia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 24, 2016

Thank you Kimberley Gardens for a wonderful 4 night stay. We had a 3 bedroom apartment. These are located across the road and 50 metres along from the main hotel which houses the one and two bedroom apartments. It was still close enough to walk to reception, the pool and gym and the restaurant though. The apartment had its own... More 

Helpful?
Thank KerryandDave
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, I am delighted you had a good stay with us. Yes, our Townhouses are unique because they do provide spacious accommodation for longer stays or for larger families. I wish I had more than just 6 of them! One service I hope to take pride in is to "go the extra mile" for our guests - we do... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 21, 2016 via mobile

A bunch of guys in 23 noisy rude and annoying everyone late sat nite and early Sunday morning. NOTHING was done. Should have a security company on call to attend. Hotel has duty to guests to stop such nonsense. Will not stay again

Helpful?
1 Thank Steve H
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, I am fully aware of the noisy guests on that particular night. It was the Melbourne Grand Prix weekend, and well.....there were lots of very happy people in Melbourne just generally having a good time. As for a security threat... I really do not believe there was any threat. They were just a bunch of young guys out... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 27, 2016 via mobile

We traveled from the uk to Oz and stayed in St. Kimberley gardens under very tragic circumstances due to a death . Clearly we were very traumatised and needed lots of space and help . I can not thank Richard on reception enough he showed so much empathy towards me and my mother and gave us everything we asked for... More 

Helpful?
1 Thank Melaragni
Warren S, General Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, what can I say? This is what makes our Hotel special -- we care, we look after our guests. We know how to be hospitable. We may not be a 5 star hotel or the most modern hotel in Melbourne, but we will always do our best to look after our guests needs. We look forward to you... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 27, 2016

We stayed here for two nights on a summer special package ($129 per night, with late checkout & complimentary sparkling wine). The rooms were clean & tidy but a little dated.The bathroom did suffer from some cracked tiles & could definitely use an update but was still very clean and usable. We were pleased with the free car parking and... More 

Helpful?
Thank Skye A
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, thank you for your comments. We are in the process of updating and refurbishing all our "standard suite" bathrooms with new frameless showers, double vanities, stone benchtops and vastly improved tapware. On your next visit please ensure you request a renovated bathroom. Renovations will be complete by end of June 2016. Many thanks Warren - Hotel Manager More 

Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 26, 2016

I am very confused from some of the other reviews of this hotel which say it is clean and modern. I guess there must be some areas/rooms that are better than the ones I have experienced???? I have stayed twice at this hotel and had a bad experience both times. The first time I booked a spa apartment, and whilst... More 

Helpful?
1 Thank matilda582016
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, Firstly let me address your concern about the "rudeness of the manager" -- I certainly do not recall speaking to anyone with these complaints. We are certainly not rude to our guests, no-one on my staff would be rude. Yes, our hotel is dated in some areas, and yes we are in process of renovating, including complete refurbishment... More 

Harrogate, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 26, 2016

The hotel has free parking which was a result. It also had a lovely indoor pool, which was absolutely deserted and very clean. The room was clean and immaculate. The sheets and pillows were immaculate and super soft and comfy. Had free wifi. Room came with mini fridge . They even had an indian restaurant that work with them, that... More 

Helpful?
Thank harrogatefoody-76
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, how different our guests experiences are? Wow! I read and respond to these Trip Advisor reviews and am always surprised by the different reactions. Thank you for your kind words, and I am so pleased your stay with us was enjoyable. Best Regards Warren - Hotel Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed February 12, 2016 via mobile

The new updated rooms are wonderful, the staff is great. I'd stay again without a doubt. Well done to Warren and his staff. What a pleasure to stay at this hotel. We enjoyed the pool and the hotel location is great. My kids drove the staff crazy but the staff were so patient. The previous comments I just read had... More 

Helpful?
Thank gilobel4235
Warren S, Manager at Kimberley Gardens Hotel & Serviced Apartments, responded to this review

Dear Guest, thank you so much for such kind things you've said -- even mentioning me by name (which is a first) Best Regards Warren - Hotel Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Ideally located just 7klms from Melbournes CBD and close to Caulfield, Elsterwick, Brighton and Malvern. Close to public transport and situated on acres of landscaped gardens, we offer a range of accommodation options including Standard Suites, Executive Spa Suites and our spacious 1, 2 and 3 Bedroom Apartments. All of our rooms have cable TV and wireless internet access and complimentary car parking is available. Beautiful indoor heated pool and spa. Discounted rates are available for stays of 7 nights or more. ... more   less 

Additional Information about Kimberley Gardens Hotel & Serviced Apartments

Address: 441 Inkerman Street, St Kilda, Port Phillip, Victoria 3183, Australia (Formerly Quest East St Kilda)
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Price Range: $77 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimberley Gardens Hotel & Serviced Apartments 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Kimberley Gardens Hotel & Serviced Apartments St Kilda, Greater Melbourne
Hotel Style:
#11 Luxury Hotel in St Kilda
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