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Comfort Inn & Suites Emmanuel

151 Esplanade, Lakes Entrance, Victoria 3909, Australia (Formerly Flag Inn Sherwood Lodge)
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105 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Sydney, Australia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 25, 2016

Reception staff were very friendly and helpful. Room was at the front, so it was close to the road with a bit of noise. It was also small so wouldn't be good for a long stay. It was clean though and the bed was ok. Also, the Wi-Fi was included so we could retrieve messages, etc. Other motels around it... More 

Helpful?
Thank Garry B
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us . You stayed in our budget room. We have 4 that kind of room out of 31 units. Those rooms are older and facing the main road. We sell them cheaper than other rooms.... More 

The Entrance, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 28, 2016

Nice clean and comfortable room in a central location right on the Esplanade. The gentleman that checked us in was welcoming and helpful with suggestions of places to dine. Would happily stay here again, thank you.

Helpful?
Thank Janelle W
Comfortalltheway, Front Office Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Jenelle, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Leeds, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 20, 2016 via mobile

Our room was clean a tidy, though putting the only wardrobe in the bathroom seemed a it odd. Breafast service was basic but fine. Location is OK. The WiFi kept dropping out in midstream which was a bit of a pain. Otherwise all OK

Helpful?
Thank John W
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The... More 

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 17, 2016

We were booked in for a townhouse, not realising the full implications. Each accommodation unit uses only a small amount of space, thus a townhouse has a metal spiral staircase: useless for carting large suitcases upstairs: they were left downstairs. The stairway also represented a problem for me with lower limb problems. Once upstairs the kitchen/lounge, bedroom and bathroom were... More 

Helpful?
Thank ianp941
Comfortalltheway, Front Office Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Thank you for taking the time to share your experience of staying in our motel. Sorry for the inconvenience regarding the internal spiral staircases in your room. We also apologize for closing the swimming pool as our plumbers had been waiting for parts to fix the leaking pipe. We have advised guests to use another swimming pool instead... More 

New Delhi, India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 16, 2016

I was not expecting much , but still it turned out to be good. Clean rooms, not that spacious though. Location was an advantage as most of the things were near by. I did ask the reception about a microwave which should have been part of the room , but they had it in other rooms but not in ours,... More 

Helpful?
1 Thank SACHIN K
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Sachin, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you... More 

Brisbane, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

We are ok with basic but draw the line at filthy. The bathroom had hair and other litter all over the floor and the shower had mould and broken tiles. The only place for your towel was on a hock which meant your wet towel was resting on the toilet paper! Our room was basic, small and noisy (number 3).... More 

Helpful?
Thank Family_on_the_go1962
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Allow me to apologize on behalf of our motel for failing to meet your expectations on your recent visit. I have shared your feedback with our cleaning team to ensure we handle these types of situations differently in the future. Our motel has 6 different room types. In Christmas peak season almost all rooms were pre-booked. The room... More 

Travelers are raving about these Lakes Entrance hotels

Melbourne, Australia
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 30, 2015

Staying over for 2 days this motel has everything you'd expect - but just a little better than most places, such as a shower with variable settings. It has Foxtel, but the reception is pretty bad, and the free wifi is heavily choked by everyone else using it. But the pool is great - decent size, and with a bubbling... More 

Helpful?
Thank wudangtiger
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

Comfortable room with very high ceilings and aircon(thank god on a 41deg day). Close to everything. Clean. Pool is nice. Water directly over the road. Nothing bad to say. Would be happy to stay here again when passing through lakes entrance.

Helpful?
Thank Shyne W
Melbourne, Australia
Level Contributor
170 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

We were pleasantly surprised by the modern makeover of our room - king sized bed, large 2 person jacuzzi, bar fridge, sofa, all very clean and well designed. Great value at only $160 for the night ( Saturday ). Quick stroll into town, lots of good dining options...perfect location for a mini- break or longer stay. Will definitely return!

Helpful?
Thank Gotigers80
Brisbane, Australia
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 8, 2015

Stayed here on a business trip. Checked in early and was able to access room early. Hotel is not new but is clean and comfortable and the staff and friendly and helpful. Breakfast was plentiful and good value. Would stay here again

Helpful?
Thank Bunyip08
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our room conditions &... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
please update our AAA star rating from 4 star to 3.5 star, thank you. ... more   less 

Additional Information about Comfort Inn & Suites Emmanuel

Address: 151 Esplanade, Lakes Entrance, Victoria 3909, Australia (Formerly Flag Inn Sherwood Lodge)
Location: Australia > Victoria > Gippsland > Lakes Entrance
Price Range: $56 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn & Suites Emmanuel 3.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Comfort Inn Lakes Entrance
Lakes Entrance Comfort Inn
Comfort Inn Emmanuel
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