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The Waterfront Apartments

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47 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Bergen
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 25, 2016

After an ominous start (we had an issue during our booking process, and I was unhappy with the response but had already made plans to stay for the long weekend) we were hesitant as to how our stay would be, given the booking experience and recent reviews. Luckily everything from check in onwards was great! Jenny was fantastic and showed... More 

Helpful?
Thank travellingchick81
Greg A, Public Relations Manager at The Waterfront Apartments, responded to this review

StayInGeelong's Greg and Jen say Thank You for your review here. We are glad you enjoyed the apaprtment and Geelong. Thank you for your mention of the kitchen and dining facilities. We hope to see you again here at The Waterfront Apartments. Remember to spread the word with your friends too. Regards Greg and Jen More 

Melbourne
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 16, 2016

In the time between booking our apartment, and actually commencing our stay, I re-checked the TripAdvisor reviews for Waterfront, and started to get alarmed at the recent trend of negative feedback. So when we landed at Waterfront I was honestly on higher alert. Well I needn't have been, and in fact, our stay was just excellent. The facility does not... More 

Helpful?
Thank Jeffo999
Greg A, Public Relations Manager at The Waterfront Apartments, responded to this review

Greg and Jen from StayInGeelong thank you for taking the time to review our service here on Trip Advisor. We are so glad you were happy with everything here. Feedback good or bad is part of a growing within a business GOOD FEEDBACK is well appreciated. Regards More 

Geelong, Australia
1 review
5 of 5 stars Reviewed May 23, 2016 via mobile

Just spend two weeks staying at The Waterfront Apartments Geelong. The business owners Kate and Jenny were fabulous to deal with. My apartment was clean, modern and was equipped with everything I needed. Highly recommend Geelong Bay Escapes, I will be back for another visit. Thank You Kate and Jenny for your great customer service.

Helpful?
Thank chelsearose55
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2016

Well we decided to celebrate our 50th wedding anniversary at The Waterfront Apartment, Geelong, we decided to treat ourselves to what we thought was a luxury apartment, far from it, mattress in main bedroom was impossible to sleep in as the inner springs had collapsed, anyone making the bed would be aware of it, so why wasn't it fixed before... More 

Helpful?
Thank fayeburville

Travelers are raving about these Geelong hotels

Geelong, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 22, 2016

the location was good, but the property needs to be repaired better. The management couple were rude, the dryer door latch was broken, we had to tape it up to use. The batteries were missing from the DVD remotes. The door handle was missing in one cupboard. There was only 2 tablets for the dishwasher, we stayed for 5 days.... More 

Helpful?
Thank robyn g
Greg A, Public Relations Manager at The Waterfront Apartments, responded to this review

Thank you for taking the time to respond here. All feedback is valued. The Apartment building has a number of short stay rental management companies working out of it. Therefore it is difficult to track downs your particular apartment. Here at StayInGeelong we regularly do cleaning/maintenance audits. Owners are notified of any repairs or maintenance requests and we await their... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 27, 2016

Waterfront Apartments are just what I have been looking for in Geelong ! The position is awesome, close to everything ! Just what you need for a shopping weekend away ! The Apartments are clean and have everything we needed and the Supervisors are terrific, so happy to help with anything while we stayed there !

Helpful?
1 Thank heidib147
Greg A, Public Relations Manager at The Waterfront Apartments, responded to this review

Thank you for taking the time to review us here. StayInGeelong at The Waterfront Apartments are definitely in a central part of Geelong with close proximity to the water and the city. We look forward to having you stay with us again in the future. Regards Noell Public Relations Manager. More 

Melbourne
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 26, 2016

Right from the start of our stay the level of service was appalling. Room was untidy (pair of jocks still in room!) Trying to communicate with Greg was hard work, he was incredibly rude and short with us every time we spoke with him. The cleaners had entered our room before we had checked out and once again we were... More 

Helpful?
1 Thank donna V
Greg A, Public Relations Manager at The Waterfront Apartments, responded to this review

Thank you for taking the time to review the apartments here, We understand that your stay was less than satisfactory and have taken your comments very seriously. Staff and management meet weekly and discuss among other things issues and how to better our guest experience. You can be sure that your comments have been discussed and appropriate action taken. Noell... More 

Melbourne, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 25, 2016

I stayed there for 2 nights for a family holiday. The location is the "ONLY" benefit of living there; close to Geelong Westfield, Coles and a few Waterfront restaurants and bars. The room is indeed spacious but furnitures are quite outdated; shaky chair legs and old sofas. Pluses (+) They share an indoor pool and gym with Novotel Geelong Free... More 

Helpful?
1 Thank alberrt s
Greg A, Manager at The Waterfront Apartments, responded to this review

Thank You for taking the time to review the apartments. We have notified the maintenance and cleaning departments and have brought the room back to standard. We are glad you enjoyed the bay at what Geelong has to offer. We would be pleased to accommodate you again if you are returning to the area. More 

Adelaide, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 16, 2016 via mobile

The apartment was very spacious with great sized rooms. The beds were comfortable and the bonus ensuite bathroom was great. Very clean and lovely view. The kids loved the pool despite it being very deep. Close to Restaurants and shopping. Fantastic location to waterfront activities. Friendly staff welcomed us.

Helpful?
Thank scott674
Greg A, Manager at The Waterfront Apartments, responded to this review

Thank you for taking the time to review your apartment. StayInGeelong are pleased you enjoyed your stay and happy that our apartment was pleasing to you. We look forward to seeing you here again. If you have time please pop over to our facebook page The Waterfront Apartments - Geelong and pop a review there. Regards StayInGeelong More 

Ararat, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2016

Booked our holiday with Kate, and could not be happier with the service provided. Everything promised was provide and more. The apartment was absolutely beautifully furnished and the location was perfect for our family holiday. Would truly recommend this apartment/location to anyone, even had two under cover car parks, which was fantastic. Kate and Jenny were very professional and were... More 

Helpful?
1 Thank Araratdave
Greg A, Manager at The Waterfront Apartments, responded to this review

Thanks for your review her for The Waterfront Apartments. We are glad you enjoyed both the facility and Geelong. More 

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Considering a stay in Geelong at The Waterfront Apartments with our management team at "STAY IN GEELONG". We believe we have one of the best properties to stay on the waterfront. Whether you are travelling for business or pleasure, you will find the Waterfront Apartments Complex conveniently located beside the Novatel Hotel on the corner of Eastern Beach Road & Yarra St Geelong. Surrounded by cafes, restaurants and other waterfront attractions, The Waterfront Apartments Geelong and Townhouse are located within the CBD, and the wonderful Geelong Waterfront and Eastern Beach. All apartments are beautifully appointed with quality fixtures & fittings and can accommodate from 1 - 6 persons. Apartments are available on a two nightly, weekly or monthly basis and can be serviced at your request. ... more   less 

Additional Information about The Waterfront Apartments

Address: Cnr Eastern Beach Road & Yarra Street, Geelong, Victoria 3220, Australia
Location: Australia > Victoria > Geelong
Price Range: $105 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront Apartments 4.5*
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