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Mercure Ballarat Hotel and Convention Centre

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Mercure Ballarat Hotel and Convention Centre
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600 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Adelaide, Australia
Reviewed 3 days ago NEW

My husband and I stayed here recently overnight. Our room was clean and well equipped with a lounge area downstairs and a large bedroom and ensuite upstairs. The room was a little tired but the king size bed made up for that. The service was good. The hotel is near Sovereign Hill but you would probably need to go for...

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Thank loveitaly2017
melbourne
Reviewed 1 week ago NEWvia mobile

Stayed at Mercure Ballarat for a wedding in an apartment. Accommodation was ok but a bit tired, could do with a spruce up. When booking I was notified it was only room available due to two functions, other guests also told no rooms available, turns out there was only one function and plenty of rooms, their loss as majority of...

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Helpful?
Thank MelbDave
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear MelbDave, Thank you for taking the time to share your feedback. I am not sure as to when you stayed, however we have been at peak occupancy the last few Saturday nights. Your comments have been shared with our team and we hope to welcome you back to Mercure Ballarat again. Regards, Simon Monk General Manager

Melbourne, Australia
Reviewed 1 week ago

We stayed here over the weekend for a night as we were n town for the expo held at this venue. The service was amazing and nothing was too much or too hard. our room was lovely, clean and comfortable. my only issue was getting in and out of the bath tub/ shower due to no hand rails.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank trudyo321
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Trudyo321, Thank you for your review of Mercure Ballarat Hotel and Convention Centre. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Geelong, Australia
Reviewed 1 week ago

Wow, what an experience. A warm welcome on arrival with run down on amenities. The room was clean and comfortable with no complaints. A carport outside your room to protect your car from the Ballarat weather. Meals were good but a tad expensive. As an ACCOR member we were given complimentary drinks on arrival and received the discounts that go...

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Helpful?
Thank neilry
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Neilry, We very much appreciate your comments regarding your stay at the Mercure Ballarat Hotel and Convention Centre. Your review has been shared with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Simon Monk General Manager

Nhill, Australia
Reviewed 2 weeks ago

We have stayed here before and well worth it if your an ACCOR member too. Sam greeted us from Reception and was very pleasant and helpful providing us with a comfortable room with carport alongside. The gardens here at the Mercure are an absolutely beautiful setting especially for special occasions e.g. Weddings etc. Very quiet & room large enough to...

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Helpful?
Thank Classyofnhill
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Classyifnhill, We very much appreciate your comments regarding your stay at the Mercure Ballarat Hotel and Convention Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Simon Monk General Manager

cambridge,New Zealand
Reviewed 3 weeks ago

We picked this due it's location near Sovereign Hill and because we have a loyalty card with Accor.We hadn't booked but were given a good room-the only Mercure hotel on our recent 3 stays in Australia that offered 2 easy chairs in our room and it was the smallest room.It also had the best ensuite.The bar and dining experience was...

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Helpful?
Thank SueC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear SueC, Thank you so much for the great review of your recent stay with us at Mercure Ballarat. We are glad that you enjoyed your time with us and hope to welcome you back again soon. Sincerely, Simon Monk General Manager

Invercargill, New Zealand
Reviewed 3 weeks ago

The trees and water features make this a relaxing place to stay .Breakfast was the best we had during a 4week stay in Australia .Interesting dinner as well .Onlt annoying thing was if you turned on the bathroom light during the night the light showed in the sleeping area because of the pane of glass above the bathroom door .Chairs...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Frances451
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Frances451, We very much appreciate your comments regarding your stay at the Mercure Ballarat Hotel and Convention Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Simon Monk General Manager

Canberra, Australia
Reviewed 3 weeks ago

Stayed here one night -- and that was quite enough. Room (#59 as I recall) was dark and musty smelling. Mould in the shower over the bath is really not excusable and the bathroom was an odd shape / size. Sure, the "windows open" but the cobwebs, dead bugs and ill-fitting screens required me to keep the window closed (although...

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Helpful?
Thank JohnnJayne_00
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear JohnnJayne_00, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your feedback has been shared with our team. Our maintenance and housekeeping teams will focus on the issues raised. If you give us a chance to earn...

London
Reviewed January 15, 2017

It was a wonderful surprise to find such a charming hotel during a recent work trip to Ballarat. I always expect a reasonably high standard from Mercure, but my expectations were far exceeded here which has moved me to write this praising review. The rooms are set way from the main reception building peppered around the beautifully maintained grounds, which...

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Helpful?
Thank Baron_Von_Pineapple
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Baron von Pineapple, Thank you so much for the great review of Mercure Ballarat. We are glad that you enjoyed your time with us and look forward to welcoming you back on your next trip to Ballarat. Regards, Simon Monk General Manager

Hamilton, Australia
Reviewed January 15, 2017

With a 4 hour distance between my partner and I, Ballarat is our meeting place when we decide to meet 'Half way' and this hotel is our choice for Ballarat, we keep returning. Upon arriving, I was welcomed by the lovely receptionist, Kivi. She was extremely friendly and coincidently, She remembered us from our previous stay 4 months prior. We...

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Helpful?
Thank Malea26
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Malea26, Thanks for the great review. We pride ourselves on our friendly service so it is nice to read comments like yours. I have shared your review with Kivi and all of our team and we very much look forward to welcoming you both back again soon. Regards, Simon Monk General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you are looking for Ballarat accommodation, the Mercure Ballarat is ideally located and offers the perfect balance of both business and leisure facilities. ... more   less 

Additional Information about Mercure Ballarat Hotel and Convention Centre

Address: 613 Main Rd, Ballarat, Victoria 3350, Australia (Formerly Ballarat Lodge & Convention Centre)
Location: Australia > Victoria > Ballarat
Price Range: $88 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ballarat Hotel and Convention Centre 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR and Booking.com so you can book your Mercure Ballarat Hotel and Convention Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Ballarat Hotel And Convention Centre Victoria
Hotel Style:
#3 Spa Hotel in Ballarat
#9 Luxury Hotel in Ballarat
#13 Business Hotel in Ballarat
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Ballarat Hotel and Convention Centre staff and other travelers.
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Questions? Get answers from Mercure Ballarat Hotel and Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with Carport are a preference especially in hot weather”
 of 5 bubbles Classyofnhill, 2 weeks ago | Read review
“I don't know if there are any good rooms in this hotel ... I certainly wasn't allocated one!”
 of 5 bubbles JohnnJayne_00, 3 weeks ago | Read review
“Go somewhere else.”
 of 5 bubbles jasonpb1974aus, Jan 8, 2017 | Read review
“They're all good rooms and all superbly located”
 of 5 bubbles 258AndrewA, Jan 7, 2017 | Read review
“Room 64 was great”
 of 5 bubbles hugoa785, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question