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Best Western Plus Launceston

Cancelon$79*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Best Western Plus Launceston
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1,209 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Launceston
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Showing 1,184: English reviews
Sydney, Australia
Reviewed May 15, 2015

We were almost 'told off' because we arrived earlier than 2pm. The check in person was quite hostile and didn't attempt to check if perhaps the room may have been ready citing that "we only guarantee the room from 2pm!" (It was about 11.30 or so when we arrived ). The room was ok but nothing more than that and...

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1Thank MarianneandDavid
Launceston, Australia
Reviewed May 9, 2015

This hotel (I think used to be part of the Mercure group) is in a great close location in downtown Launcestion. The only real issue is the awful access to parking. I stayed for 3 nights and 2 nights had to park on the street as the car park was full. The staff behind the counter also looked overworked, and...

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1Thank Terence M
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear Terence M Thank you for staying at BEST WESTERN PLUS Launceston. Thank you for your comments. I do apologise for the lack of parking at the Hotel, we are currently working on fixing this issue with a neighbouring car park. My team at the Hotel have done a great job over the last two weeks integrating a new PMS...

AUCKLAND
Reviewed May 4, 2015

The hotel is rather isolated - no 711 type shops nearby and a long walk to a Coles. The hotel service was below average - we had to press hard to get extra milk in the room. Found a nice pub out and to the right where we had a drink and where the staff were most helpful.

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2Thank HACKER69
Launceston, Australia
Reviewed May 3, 2015

me and my parter love a good night out with a lovely hotel to go back to at the end of the night , usually we are very happy and impressed with our hotels and service , but this was utterly discraseful . first we ordered an paid for our hotel online and booked a room with a bath ....

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2Thank flure c c
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear flure cc, I am sorry to receive this review. However, this is a 100% non-smoking hotel and for the comfort of the majority of our guests we are careful to ensure that this rule is followed. Unfortunately you were smoking in the room and as a result we had to conduct extra remedial cleaning and deodorising before selling the...

Melbourne, Australia
Reviewed April 30, 2015

A Great place to stay for Business or for Pleasure with Kind and Helpful Staff in a 5 Star Hotel with Luxury Rooms and a great Lounge and Bar and Check in and Check Out were a Breeze I highly recommend this Establishment for anyone travelling to Launceston

Review collected in partnership with Best Western
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Thank Barry Thomas D
Reviewed April 26, 2015 via mobile

We stayed two nights using a package deal I had through 'Great Weekend Holidays' and the stay started out well, bit unfortunate having to pay for parking each day. we soon discovered that the restaurant our 2 for 1 deal was for was closed both nights of our stay, staff advised we could use it at the tram bar which...

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1Thank KayleeJayme
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear KayleeJayme Thank you for staying at BEST WESTERN PLUS Launceston. Thank you for your comments. I do apologise that the alarm went off due to an activation. I believe the team have been in contact with you regarding your stay and corrected the issue with your package. We hope to see you back in Launceston soon and my apologies...

Nusa Dua, Indonesia
Reviewed April 26, 2015

The Best Western Plus in Launceston reminds me of Fawlty Towers. 3 fire alarms in a day, 4.20 am and 4.50am being my 2 favourite ....... The hotel Manager, or is it Basil Fawlty himself , seems the only one unconcerned, he's being paid to stand in the cold outside in the front lane of the hotel at 4.20am as...

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2Thank Scott B
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear Scott B Thank you for staying at BEST WESTERN PLUS Launceston. My apologies that our service levels that our night manager gave you during the Fire evacuation. The fire alarm did go off twice due to an activation, but we had to evacuate due to this. I do apologise and I will ensure that this level of service does...

Sydney, Australia
Reviewed April 16, 2015

Clean and friendly. The staff are attentive and the service was fast and professional. I would not hesitate to recommend this hotel to anyone staying in Launceston. It is centrally located and the rooms are clean and serviceable. No bells and whistles, but this is a country town, and you get what you pay for. Mini bar prices were reasonable.

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Thank elansyd
Devonport, Australia
Reviewed April 9, 2015

We stayed just one Saturday night in March due to all other accommodation in Launceston full. Staff were pleasant and welcoming, with early check-in provided. Rooms are small, however excellent comfortable king bed and single with free WIFI. TV reception was poor and rooms not sound proof. Could hear band playing during the day from pub down the road and...

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1Thank 252Bella
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear 252Bella Thank you for staying at BEST WESTERN PLUS Launceston. Thank you for your comments. I do apologise for lack of parking during your stay, we are looking at options to increase this and refurbishing our bathrooms soon I am happy to read that you enjoyed the new King beds, free Wi-Fi. I do hope that we get to...

Perth, Australia
Reviewed April 4, 2015

We stayed for 2 nights in April. The room we got was on the 5th floor, very quiet, non smoking. Excellent king size bed. Bath room has no exhaust fan so can steam up. Free WIFi but pay for parking $6 per day. Laundry facility limited to 2 washers and 2 dryers. Service was good and the reception helpful.

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1Thank Agape99
Leon W, Manager at Best Western Plus Launceston, responded to this review

Dear Agape99 Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed our new King beds, we have received a lot of feedback at how wonderful they are. I do hope that we get to see you back in Launceston soon Kind regards Leon Wood

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about Best Western Plus Launceston

Address: 3 Earl Street, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Location: Australia > Tasmania > Launceston
Price Range: $87 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Plus Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
Best Western Plus Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Launceston staff and other travelers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from Best Western Plus Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for a room NOT overlooking thee carpark”
vernonj375, 1 week ago | Read review
“did not hear any outside noise, top floor great”
554valg, 1 week ago | Read review
“Very comfortable room, couldn't really fault it. ”
R8348UVcindym, 2 weeks ago | Read review
“Upgrade from a basic room. And go from there. ”
Joann4014, 2 weeks ago | Read review
“Family room is quite large and big bathroom”
mrsandrewsk, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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