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Waratah on York

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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 28, 2016

Yes, you may read some less than flattering reviews of this property, but I will give you another side. The building is certainly old, and yes, this is reflected in the condition of the room we were in also. The curtains could do with fixing up hooks so that it hangs on the rail correctly, however, what were we looking... More 

Helpful?
Thank Pieter H
srwickham, Owner at Waratah on York, responded to this review

Good morning Pieter, We are glad that you enjoyed your stay with us, Waratah on York is now under new ownership and are taking on all feedback to amend the negatives of the building and give it a new lease of life in the near future. we hope for you to stay with us again. kind regards Shane & Renaye. More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016

This self-acclaimed 4-star "hotel" has no telephone, no available reception most time of the day, no working hairdryer, no fridge, no minibar, no warm milk to make your drink etc What it has are 1. blood stained curtain, 2. broken light (the only staff in the hotel has a new excuse everyday for not replacing the bulbs including: "shops are... More 

Helpful?
1 Thank leilaycl
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Travelers are raving about these Launceston hotels

Hobart, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2016 via mobile

We stayed here for one night. No ironing board or hair dryer shower was mouldy - bed was the only thing that was great, no one at reception for quite sometime had to ring ! Not very welcoming. Overall very disappointed! Have stayed elsewhere in Launceston which was fantastic but felt let down by this place. Daughters stayed in a... More 

Helpful?
Thank Marilyn039
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Greater Hobart, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 8, 2016

Unless you are really stuck for an accomodation option in Launceston I would not bother with this one. Customer service - questionable and verging on rude from the phone call saying 'where are you' and when will you be here' to being 'told' what time we had to have breakfast and to 'make sure you lock that door all the... More 

Helpful?
Thank mckbrownlie2015
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Hobart
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

After reading the negative reviews my expectations were not high but as i had already booked it was too late. We were pleasantly surprised when we arrived. Good location. Off street parking. The building was very neat and tidy. The receptionist was always nice to us and very helpful. The room was very spacious and the Victorian ambience prevalent. Yes... More 

Helpful?
Thank ABlacky
srwickham, Owner at Waratah on York, responded to this review

Good morning, We are glad that you enjoyed your stay with us, Waratah on York is now under new ownership and are taking on all feedback to amend the negatives of the building and give it a new lease of life in the near future. we hope for you to stay with us again. kind regards Shane & Renaye. More 

Sydney, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 20, 2016

A little disappointed when we first saw the place. The car park was off a very steep road and there was a lot of stairs up to reception. The manager / owner was very helpful and carried our biggest bag up the stairs for us. She gave us a ground floor and told us to park on the street outside... More 

Helpful?
Thank P G
srwickham, Owner at Waratah on York, responded to this review

Good morning, We are glad that you enjoyed your stay with us, Waratah on York is now under new ownership and are taking on all feedback to amend the negatives of the building and give it a new lease of life in the near future. we hope for you to stay with us again. kind regards Shane & Renaye. More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 26, 2016 via mobile

Me and my son went on a tour with the 'new world' tourist company. When we first arrived, the owner made us pay before we registered. When we first saw our room, we were shocked! Our room was dirty and disgusting! The next morning, we had breakfast. The advertisement said it was an all you can eat breakfast, but for... More 

Helpful?
5 Thank Kevin Y
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

To start with there was no receptionist so I have to contact the owner from the phone located at the hotel front door because also there was No in room telephone. Very inconvenient . Along the way when I walked from the entry to the hotel room You can see spiderweb every where from outside the building to in side... More 

Helpful?
4 Thank Miko J
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Scarborough, Australia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 18, 2015

Originally we were booked into a heritage room at the Waratah on York. On arrival the nice lady on duty gave us a choice of rooms either the old heritage style room which meant climbing several flights of stairs, or stay in the new modern section in the premises in front of the Waratah called Areca. We chose the latter... More 

Helpful?
Thank theharveyz
srwickham, Owner at Waratah on York, responded to this review

Good morning, We are glad that you enjoyed your stay with us, Waratah on York & Areca is now under new ownership and are taking on all feedback to better our business. we hope for you to stay with us again. kind regards Shane & Renaye. More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 11, 2015

We were led to believe from the web site that this was a 4 1/2 star old world B &B....A big let down from the minute we arrived, into a very industrial looking back entrance up lots of stairs, an unfriendly and shabby front desk with a clerk who demanded we pay before checking in, which we found odd, but... More 

Helpful?
2 Thank LouLesSydney
srwickham, Owner at Waratah on York, responded to this review

Good morning, we are very sorry to hear you didn't enjoy your stay with us, Waratah on York is now under new ownership. so the staff are now my husband, daughter and I, we have been in the tourism industry for 6 years and strive for excellent customer service, we are taking on all your feedback to better our business... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Waratah on York

Address: 12 York St, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Price Range: $100 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waratah on York 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Waratah On York Launceston, Tasmania
Waratah On York Hotel Launceston
Hotel Style:
#15 Luxury Hotel in Launceston
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