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Comfort Inn Glenfield

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Comfort Inn Glenfield
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

100 % cancellation charge Booked a room 2 April called 2 weeks later to cancel as I was attending a wedding and most of the other guests were staying at a closer hotel. I was told by the receptionist there would be NO charge the wedding was 2 months away. I booked a room in the Federal Hotel. The comfort... More 

Helpful?
1 Thank Peter B
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Hi Peter, As advised when you called our office the booking you made was a non refundable booking. This type of booking has a 100% cancellation charge. we are sorry you failed to check where your friends were staying before taking advantage of the reduced rate offered on non refundable bookings. kind regards Management More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 2, 2016

Absolutely, typical good motel. Attention on arrival excellent. Rooms clean bright and well maintained with all facilities( microwave, hair dryer- that works, sofa, TV, the whole lot) Undercover parking, pristine rooms, and just a short drive into the main centre. Also only a few minutes from Picnic Point and the botanical gardens. The "Free WiFi" only lasted long enough to... More 

Helpful?
Thank Skypics
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind... More 

Queensland, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2016

Good price but small room. Conveniently located and access to food places is excellent, not too far from the centre of town. Accommodating for a late check out time as well, which in the end wasn't needed but very appreciated. Unfortunately the downer was the fact that there was no jug for water and if you wanted what was in... More 

Helpful?
Thank Zeberdy2013
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Thank you for taking the time to give our Motel a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind Regards Mandy & Graeme More 

Cairns, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

A pleasant stay at this Motel. Good location near shops and popular takeaway places. Room was big, bed was comfortable. It's not a flash Motel but suitable for an overnight stay. Bathroom was clean, shower prob needs a little more pressure. Reception was quick and friendly. Will return if we're back in town.

Helpful?
Thank Stealingminnie
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Brisbane Region, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 9, 2016

Many motels along Ruthven Street, Toowoomba, although this has to be the the cream of the crop. Welcoming reception, ease of access and parking, pristinely clean and all the necessary items for a comfortable overnight, or extended stay. This was our second visit and we would drive straight to this motel on our next visit. Best of all, very reasonably... More 

Helpful?
Thank bundyjac
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Thank you for your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 3, 2016

We only had one night this time. The Glenfield was very comfortable, easy to find and in a very handy location. Checking in was a breeze and we were made to feel very welcomed. We'll be staying here again the next time we can get back to Toowoomba.

Helpful?
Thank Darrens66
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More 

Luganville, Vanuatu
Level Contributor
113 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed February 12, 2016

I could find no evidence on the website that our room would have a refrigerator, but when we arrived, we found both a mini-fridge and a microwave. That made eating our evening meal in the room work out well. It was a fairly large, clean room with good beds and a good bathroom. The undercover parking in front of the... More 

Helpful?
Thank SouthSeasAmerican
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Thank you for your lovely comments. We are pleased to hear you enjoyed your stay and look forward to seeing you again next time you are in Toowoomba. More 

2 reviews
4 of 5 stars Reviewed January 19, 2016 via mobile

We always stay here when we are in Toowomba. It is good value for money, always clean and is well equipped (includes microwave and toaster as well as tea/coffee making facilities). It's handy to shops with a shopping centre just across the road. This time, however the recently re-opened restaurant was not up to the standard of my previous visits.... More 

Helpful?
Thank Jennifer E
ComfortInnGlenfield, Manager at Comfort Inn Glenfield, responded to this review

Thank you Jennifer for your review, we appreciate your comments and sorry to hear about your experience in the Restaurant. We have now made some changes to the Restaurant for the better and look forward to seeing you again next time you stay at Comfort Inn Glenfield, Toowoomba. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 6, 2016 via mobile

My family and I had to stay here for work over 3 nights. The place was dated and dirty. Dated I can put up with however dirty is not acceptable. The bedspread had dried food on it, the water on the fridge had old dried food on the bottles. Further to that over two days we found two cockroaches, one... More 

Helpful?
2 Thank MattyB1979
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 3, 2015

Room was clean & comfortable. Was close to Kmart shopping centre- though we did not visit. About an $18 dollar cab ride from centre of town. A good place to stay for a function at the Southern Hotel, walking distance, just up the road. Room was quite until kids from room next door started playing hand ball outside our door... More 

Helpful?
Thank Anthony M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn Glenfield

Address: 876 Ruthven & Stenner St, Toowoomba, Queensland 4350, Australia
Location: Australia > Queensland > Toowoomba
Price Range: $80 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Inn Glenfield 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Inn Toowoomba
Toowoomba Comfort Inn
Hotel Style:
#10 Romantic Hotel in Toowoomba
#13 Luxury Hotel in Toowoomba
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