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Oaks Carlyle

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Traveler (18)
Room & Suite (40)
Pool & Beach (3)
Overview
23 Alfred St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star accommodation
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Reviews (178)
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178 results
Traveler rating
67
68
26
5
12
Traveler type
Time of year
LanguageEnglish
67
68
26
5
12
Show reviews that mention
All reviewsgreat location in the cityfunctional gymfree wifiacross the roadhotel roomreception staff were helpfulserviced dailysecure parkingfresh towelsmin walkfull kitchenfirst floornice apartmentcoles supermarketcafes and restaurantsper daycomfortable bed
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1 - 5 of 178 reviews
Reviewed 2 weeks ago via mobile

Please make sure you read their terms and conditions before booking. Because they will take your money and not give it back to you! I feel so stupid and ripped off right now. Money I’ll never see again :(More

Thank Tania L
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 2 weeks ago

Dear Tanya, Thank you for your feedback. As per our phone conversation we did offer a date change for you as you had booked a non-refundable rate through a third party website so that you could come back and stay with us. I do apologise...More

Reviewed 3 weeks ago

I actually mucked up my booking online...no problem for the extremely friendly and helpful receptionist.Room had everything we needed and very quiet. Very clean and serviced every day. Secure undercover parking.More

Review collected in partnership with this hotel
Thank jgibbo362210
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 3 weeks ago

Dear jgibbo362210, Thank you for your feedback on your recent stay at Oaks Carlyle. I am so glad to hear the front office staff were able to help out with the booking when your arrived at property. You are right the rooms are well equipped...More

Reviewed 3 weeks ago

Nice hotel with a comfortable bed and minimal noise from passing traffic. Is located a couple of blocks from the main hub (thus the quietness) but there is a small supermarket and two pubs within an easy walk. The staff were friendly and plenty of...More

Thank scanm
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 2 weeks ago

Dear Scanm, Thank you for you feedback on your recent stay at Oaks Carlyle. You are right, the location of the hotel is central to most cafes, supermarkets and newsagents making it easy to get around. Thank you for your comments about the staff I'll...More

Reviewed 4 weeks ago

Adequate and relatively clean, basic apartment, efficient reception open until 8:30. A few stains on the carpet and dirty shower head. As an interstate and first time visitor to Mackay, was disappointed to be given a room on the first floor with no view (booked...More

Thank nimeton1
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 2 weeks ago

Dear Nimeton1, Thank you for you feedback on your recent stay at Oaks Carlyle. You are right, the apartments are well maintained by housekeeping, they do a great job at maintaining the rooms. You are right, the location of the hotel is central to most...More

Reviewed 4 weeks ago

Helpful and friendly staff. Room was quiet and clean. Close to shops and transport. Easy walk to town centre for shopping and restaurants and cafes. Hotel secure. Would stay again and recommend to family.More

Review collected in partnership with this hotel
Thank kerrywhite03
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 4 weeks ago

Dear Kerry, Thank you for your feedback on your recent stay at Oaks Carlyle. You are right the rooms are clean, comfortable not only that but the location of the hotel is brilliant also. We are so glad you enjoyed your stay and look forward...More

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About
Description
Standing at six storys high, the 4.5 star Oaks Carlyle occupies a central position on Alfred Street in the heart of Mackay's city centre; a hub for business, dining and retail. The new-build hotel will offer the ...More choice of 59 contemporary hotel rooms and self-contained one, two and three bedroom apartments - some with dual-key facilities, ideal for families and groups. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Room Service
Free Internet
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
59
Price range
$88 - $153 (Based on Average Rates for a Standard Room)
Location
Australia > Queensland > Mackay
Hotel class
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
59
Price range
$88 - $153 (Based on Average Rates for a Standard Room)
Location
Australia > Queensland > Mackay
Photos
Traveler (18)
Room & Suite (40)
Pool & Beach (3)
Business Center & Event Rooms (4)
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Questions & Answers
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Posting guidelines
Room Tips
"ask for high floor for views"
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"Rooms on the Carlyle Street side are quieter."
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"rooms facing the east have a better view and avoid the hot afternoon sun."
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"View over pool is better than view onto streets, which are commercial/residential."
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