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Clarion Hotel Mackay Marina

#3 of 33 Hotels in Mackay
Certificate of Excellence
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347 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Guyra, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

Stayed here for 1 night so wish we could of had 3 or 4. It's absolutely beautiful. We had a spa suite worth every penny. Great restaurants nice tavern a hop away. Views spectacular . Thumbs up to this hotel.

Helpful?
1 Thank Leanne B
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review of our property. We are delighted that you stay with us was enjoyable, as we do pride ourselves in both the property and quality of service provided. Our location is unique to Mackay, being the only property on the Marina. We endeavour to make guest stays as... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 15, 2016 via mobile

We stayed in a king room with a connecting room for the kids during the holidays. We were greeted by professional, friendly and very helpful staff at reception. The rooms were wonderful. They were very clean and well equipped with a small kitchenette, washing machine and dryer. Everything you need when traveling with children. The hotel was in close proximity... More 

Helpful?
1 Thank A TripAdvisor Member
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We do take pride in both the hotel and the high standard of service we provide to all guests. Understanding the guests needs is top priority, ensuring that we meet expectations, making your stay as stress free and enjoyable as we can do. We look forward to... More 

Mackay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2016

We got married in the Clarion Marquee on the 9th July 2016. Service, support and communication from the function managers was of a very high standard. They went above and beyond to make sure our day was perfect. The food on the night of the Wedding was delicious, with many of our guests making compliments. We stayed in the Deluxe... More 

Helpful?
1 Thank emmieparker
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your fantastic review. Firstly we would like to congratulate you both and wish you all the very best for the future together. We understand how stressful wedding preparations can be, thus we endeavour to ensure that all your requirements are met beforehand to make your special day one to remember. Our staff take pride... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016 via mobile

Loved the Nice big room and moden interia.. staff are very friendly and very helpful, The view from my room was enjoyed, with a beautiful sunset. Love the fact it was super clean. Recommended highly. No doubt I'll be back

Helpful?
1 Thank lauraedgar03
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to place this review. We are delighted that you enjoyed your stay with us, as we do pride ourselves in both the hotel and the quality of service. We do receive many comments on our location, being the only property at the Marina, saying that it is relaxing and comfortable. Thank... More 

Hayman Island, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

An escape from the riggers of work; we booked in for 2 nights in a standard room and where have excitied to be on the 7th floor. Check in was a little busy but we where looked after and it was very smooth and professional. On checking in our room was very nice with a great view of the harbor,... More 

Helpful?
1 Thank Mitch Y
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to review our property. We always appreciate feedback on guest stays, both good and not so good. Your comments on the food have been noted and advised to the Executive Chef, so that he can ensure the quality of meals are kept to a high standard. These issues will be followed... More 

Airlie Beach, Australia
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 8, 2016

Have previously stayed at the Clarion and had a wonderful stay. We have recently had another wonderful stay, the room and location superb. We will be back and recommend this 4.5 star with Great 5 star service and facilities. Our new place for a great getaway handy to some great dining locations. Again Thank- you! 😉

Helpful?
1 Thank Linda M
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Linda M Greetings from the Clarion team and thank you for your wonderful review. It was great to read that our facilities and service have consistently impressed and we cant wait to welcome you back on your next visit. Regards The Clarion Team More 

Kincumber, Australia
Level Contributor
258 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 4, 2016

Excellent staff - everyone was so friendly and helpful, excellent set up with great rooms , the seafood buffet on Friday/Saturday was brilliant - no complaints. A walking track around to the breakwater is very easy plus the variety of watercraft in the marina is beautiful to look at.

Helpful?
1 Thank Grant N
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your great review. We are delighted that you enjoyed your stay with us, as we do pride ourselves with both our high level of service and our property. We do receive a lot of compliments regarding our Seafood Buffet and ensure the quality of food is kept to a high standard as well. Our... More 

Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

On the marina boardwalk with walking access to several waterfront restaurants. Fantastic location, good parking, no traffic noise. Great seafood buffet ....but a little expensive. Would not hesitate to stay here again.....given discount voucher on check out....will definitely use some time. Would have preferred tv on the wall to free up more luggage bench space. Room well appointed but would... More 

Helpful?
1 Thank spilag
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for your great review. Our location is unique to Mackay and many guests comment on the relaxing atmosphere of the Marina. We do pride ourselves in the high quality of service to ensure that each stay is both comfortable and memorable. We look forward to welcoming you back to stay with us in the near future. Thank you... More 

Mackay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2016

Recommend Clarion for brilliant views and the wonderful staff that work there, especially Kerry and Kristen (front desk) they are so friendly, very helpful and always make our stay - Perfect!!! From Mavis and Julie, thank you!

Helpful?
1 Thank harrish0useh0ld
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning Mavis and Julie, We are delighted to hear your stay with us again was enjoyable, and on behalf of Kristyn and myself, thank you for the special mention. Our first priority is to make each guests stay one that is memorable and welcome, and provide the high quality of service that is expected. We look forward to welcoming... More 

Toowoomba
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 27, 2016

Thank you Clarion Hotel Mackay Marina for a relaxing and tranquil time. the clarion may be a little out of the CBD of Mackay but you have all the facilities and restaurants you want with a variety to choose from. great stay, great place and great time.

Helpful?
2 Thank 895bradleym
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for your lovely review. Our location is one unique to Mackay, being on the Marina and away from the hustle and bustle, allowing guests to relax and unwind. However, we aren't that far away from the shops and businesses. We are delighted that you enjoyed your stay with us and hope to welcome you back soon. Thank you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive. ... more   less 

Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Hotel Mackay Marina 4*
Number of rooms: 79
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Also Known As:
Clarion Mackay
Mackay Clarion
Hotel Style:
#2 Business Hotel in Mackay
#2 On the Beach Hotel in Mackay
#3 Luxury Hotel in Mackay
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