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Dolphin Heads Resort

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Dolphin Heads Resort
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124 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Queensland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW

Returned to Dolphin Heads Resort for my Husband's 70th birthday. We had booked Garden View rooms but were given Ocean View rooms. How lovely it was wake up to the ocean view each morning. It is a beautiful part of the Qld coast- who needs to go to the islands when this place is 20-30 mins from Mackay. While the... More 

Helpful?
Thank Lady_Dorothy
Mackay, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

Had lunch here on the weekend with my family as I've heard the restaurant & bar are now under new management, food was well presented & tasted AMAZING! I had some Oysters Kilpatrick & a Steak Sandwich...absolutely mouth watering! Will be making this a regular stop for lunch in the future!

Helpful?
Thank Nyree S
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

Stayed in this resort for 3 days, as we were attending the wedding which was held on the premises. Amazing view! The buildings look dated, but inside our room was renovated and pleasant (an ocean view room). It is great to fall asleep and wake up to the sound of waves. Reception and bar/restaurant staff are nice and friendly.

Helpful?
Thank Cas_hey
Maidenwell, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 5, 2016

Seems like its been a posh resort thats been abandoned. After booking in we were given directions to our room.....through reception, through the restaurant, around the pool. When we wanted to go out later for dinner we had to find another way to get out as the restaurant was now closed, as was reception...at 5pm. Beautifull spot right on the... More 

Helpful?
2 Thank fairydays
Lyn I, Manager at Dolphin Heads Resort, responded to this review

Thankyou for your review. The good news is the Restaurant/Bar is under going refurbishment and the new owners plan to extend the operating hours. We have a new committee on board as of June and they are currently working hard towards refurbishment and upgrades. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016 via mobile

A beautiful spot right on the water and away from the hustle and bustle. The reception staff whilst not there all the time (ring if you are going to arrive after 3pm), are so helpful and aim to please. A total bonus is on Sunday their check out policy is 5pm!! I was in unit 247, which has been recently... More 

Helpful?
Thank Brigitte M
dolphinheadsmanager, Front Office Manager at Dolphin Heads Resort, responded to this review

Thank you for your positive feedback! We love to hear that you did enjoy your stay and we agree with you that Unit 247 has been tastefully renovated. We appreciate your comments and would love to have you back anytime. Thank you! Have a lovely day. More 

Mackay, Australia
1 review
4 of 5 stars Reviewed May 18, 2016

In april i was lucky enough to have my wedding and reception at dolphin heads resort and we stayed the weekend. It was such an amazing experiance. The staff were very accommodating to ours and our guests needs. Food was absolutely amazing. Rooms were tidy and so was the resort. My guests, family and I throughly enjoyed our time there... More 

Helpful?
Thank sherriehession
dolphinheadsmanager, Front Office Manager at Dolphin Heads Resort, responded to this review

Thank you for your positive feedback! We are really pleased that your special wedding day was just how you planned for it to be. We strive to have every aspect of the resort presented to its best ability such as the rooms, catering, staff and the resort overall. We agree that the views here are amazing and I remember your... More 

Mackay, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

It was a comfortable stay at dolphin heads, being a Mackay local it didn't matter the location of the Restort as we only stayed there for an engagement party but for anyone travelling from somewhere and wanting to be central to shops, restaurants and nightlife its located out of the way from most of that. The Restort has wonderful staff... More 

Helpful?
Thank Bonnie B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2016 via mobile

Beautiful place to stay! family friendly and great value for money! we are local to mackay but enjoy a little get away occasionally and dolphin heads makes us feel like we arent even in mackay anymore! we love it! food is great! always good value for money and staff are very pleasant and organised.

Helpful?
2 Thank Kristy-Lee O
Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 4, 2016 via mobile

We spent two nights here and loved the location and the pool area was lovely. But however our room was not as clean as it should have be. Dust everywhere, toilet had stains under the lid and our Sheets had an old blood stain on them. We got there late the first night so next morning we went to Reception... More 

Helpful?
9 Thank 102Sandy2012

Travelers are raving about these Mackay hotels

Shoal Point, Australia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 16, 2016

We often go to the Resort on a Sunday, sometimes for lunch, it has a good vibe with live music & a beautiful pool. Recently went to their "all you can eat seafood buffet" it was excellent value &very fresh, service was great, staff lovely..

Helpful?
Thank Jane G
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service

Additional Information about Dolphin Heads Resort

Address: Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $88 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dolphin Heads Resort 3.5*
Number of rooms: 50
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