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Quest Mackay

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Quest Mackay
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107 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good Location, easy to find In the centre of Mackay and within easy walking distance of al the dinning and entertainment facilities. Large rooms, clean and easy to access, plenty of undercover secure car parking.

Review collected in partnership with this hotel

Helpful?
Thank C2419VZjohnc
Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

A good central located hotel in Mackay, very Clean and one of the few quests that I have stayed that has a restuarant on site. parking a little awkward for bigger vehicles but a good locatiuon in Mackay

Review collected in partnership with this hotel

Helpful?
Thank stefann175
Russell S, Manager at Quest Mackay, responded to this review

Hi Stefan, Thanks so much for taking the time to review our property, we really appreciate you taking the time to write your feedback. We are very happy with having the restaurant onsite, an outdoor pool, access to a 24/7 gym and free access to Wi-Fi. We have 2.3metres under the building to park cars so any car up to... More 

Melbourne, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed overnight during a torrential downpour and couldn't have been happier. Great location in town Center great staff and restaurant was surprising with true value for money meals and breakfast. Easy book in and as on motorbike very helpful with parking space and advice.

Review collected in partnership with this hotel

Helpful?
Thank russnshar
Russell S, Manager at Quest Mackay, responded to this review

Hi RussnShar, Thanks so much for taking the time to review our property and provide this great feedback, we really appreciate the positive comments and the bit about the true value for money bit as that is what we strive to do. We hope that you have a need to come back to Mackay for work or pleasure in the... More 

Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The rooms were very comfortable and clean. The staff were excellent, nothing was too much trouble. Location is close to shops and dining. Special thanks to Maria. We had to return due to flooded roads and the staff were very helpful.

Helpful?
Thank Karen P
Russell S, Manager at Quest Mackay, responded to this review

Dear Karen, Thanks so much for taking the time to provide your feedback on our property, Maria will be stoked that you mentioned her in your feedback as I talk with the team today about the feedback she received about her service, she is one of our Senior team members and leads by example on how we all interact with... More 

moranbah
1 review
4 of 5 stars Reviewed 1 week ago

Booking staff, front counter staff and house keeping very efficient friendly and courteous. Complex in a good location and well appointed functional accommodation. Awkward parking for a larger vehicle. Pedestrian access gate required repair on ground floor. floor. . .

Review collected in partnership with this hotel

Helpful?
Thank 486grahamf
Russell S, Manager at Quest Mackay, responded to this review

Dear Graham, Thank you so much for your feedback we appreciate you highlighting how good our staff they really like it when they receive such great feedback on their service. In relation to the gate problems we were unaware of this so I will ensure we have our maintenance team have a look at that today. In relation to parking... More 

Toowoomba, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Most enjoyable stay, clean rooms, friendly and professional staff and great location . We had to attend a function in the city and as our daughter had stayed at Quest before she recommended that we stay there.

Review collected in partnership with this hotel

Helpful?
Thank 770joanc
Russell S, Manager at Quest Mackay, responded to this review

Hi Joan, Thank you so much for taking the time to review our property we are so pleased to here you enjoyed our stay from your daughters recommendation. Your recommendation by TripAdvisor now means that lots of other people when seeing your review will also enjoy their stay when they choose Quest in Mackay over other options in Mackay which... More 

Bundaberg
1 review
5 of 5 stars Reviewed 2 weeks ago

Our apartment had everything. Great stay, helpful staff, five star, highly recommended great location in heart of city just an easy stroll to Canelands and river esplanade walk, also cafes, restaurants, handy.only improvement would be for the cafe at street level to be open longer hours but other Cafes nearby, enjoyed Havana Cuban cafe.

Review collected in partnership with this hotel

Helpful?
Thank H198NSmaureenb
Russell S, Manager at Quest Mackay, responded to this review

Dear Maureen, Thank you so much for taking the time to provide feedback on our Apartments, we do love the location we are in not right in the heart of the CBD just a couple of blocks away easy walking distance to everything Mackay has to offer particularly the Esplanade Walk and the Mackay Entertainment and Convention Centre. I have... More 

Rockhampton, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Quest have an excellent location in the heart of Mackay CBD. Highly recommend staying here, if you ever need to visit Mackay. Friendly staff, ample amenities, you really could not ask for that what is offered, especially for the price.

Review collected in partnership with this hotel

Helpful?
Thank RigHonStorm
Russell S, Manager at Quest Mackay, responded to this review

Dear RigHonStorm, Thanks so much for taking the time to post your feedback, we appreciate you highly recommending our property and advising the great location in the middle of the CBD close to all attractions, the bluewater trail. It is a great time to get some good deals as the winter sale on weekends is now open for all to... More 

Townsville, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

good if youbhave onenlocated near airport that would be awesome and more wifi free access on near rooms for convenience and the phone was defective incouldnt call reception but all over was good.........

Review collected in partnership with this hotel

Helpful?
Thank joryf931
Russell S, Manager at Quest Mackay, responded to this review

Dear Jory, Thank you for taking time to review our property we are glad to hear you enjoyed your stay for the most part. Unfortunately we do not have a property right next to the Airport but being only 7kms from the Airport in the heart of the CBD is still a great location for the majority of our travellers.... More 

Moranbah, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

The location and room was the perfect choose for our family visit. The only thing we could fault with our stay was we would have liked a couple of more pillows. Would highly recommend to all family and friends

Review collected in partnership with this hotel

Helpful?
Thank colleen_miles
Russell S, Owner at Quest Mackay, responded to this review

Dear Colleen, Thank you so much for your feedback, we appreciate the time you took to review our property, it is perfect for families with the 2 bedroom 2 bathrooms that are 3 times the size of an ordinary family room in a motel. In relation to the pillows just checking that you checked with reception whether you could get... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Quest Mackay is an all Apartment Hotel featuring 96 Studio, One and Two Bedroom Apartments that can be used for short or long term accommodation. It is brand new only opening in Sep 2009 centrally located right in the heart of the tropical city of Mackay. ... more   less 

Additional Information about Quest Mackay

Address: 38 Macalister St, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $102 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Mackay 4.5*
Number of rooms: 96
Reservation Options:
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