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Mackay Resort Motel

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Mackay Resort Motel
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEWvia mobile

Not being a regular to Mackay, I was surprised at the high level of options on Nebo Rd heading into town. The Mackay Resort Motel caught my eye though as it presented extremely well and the awesome street sign with a very professional look made me turn in. I was not let down with the ever friendly staff, very comfortable...

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Helpful?
Thank Scott Y
Doug4740, General Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments Scott. We all here at Mackay Resort endeavour to provide our guests with the best experience possible during their stay with us. It is most gratifying when our efforts are appreciated. Thanks again Doug

Trinity Beach, Australia
Reviewed October 22, 2016

This Motel has everything needed for a great stay. Lovely staff, great rooms, excellent facilities, not to mention the great food and drinks served around the pool. Nothing was too much trouble and the staff were very welcoming. The rooms were spotless and very spacious.

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Helpful?
Thank Gerald S
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Gerald we all here at Mackay Resort Motel appreciate your comments. We do so hope to see you again in the near future. Cheers Doug

Reviewed October 22, 2016 via mobile

Lovely overnight stay- food was delicious, room was comfortable and clean. They even kindly assisted us patch up our car after it got damaged on drive up from Brisbane. Would highly recommend staying there, staff were all very friendly.

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Helpful?
Thank ck0000001
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you so much for your comments. We all here at Mackay Resort motel do appreciate your comments and be assured we will strive even harder to to provide the best quest experience possible. Thanks again Doug

Sydney, Australia
Reviewed September 22, 2016

My wife and I stayed three nights. Facilities are clean and modern. Request a room at the rear for a quiet sleep. The manager is a good chef and provided excellent meals. This motel is well maintained and great value.

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Helpful?
Thank Harry S
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Harry for taking the time to review and comment, its greatly appreciated. We all here at Mackay Resort are so glad you enjoyed your stay. We look forward to seeing you again. Thanks again Doug

Brisbane
Reviewed September 21, 2016

Travelling from Brisbane to Cairns, arrived around 6pm and was greeted by friendly staff with a smile. A room for three was with two double beds.The room was very clean and well presented. The bathroom was very large, great facilities and even shaving cream!! A hot shower was great after a day driving. The two tv's was great as the...

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Thank KatjamBrisbane
Reviewed September 7, 2016 via mobile

Awesome hotel. Stayed 3 nights room was very quiet, Great price and customer service. Rooms were perfect ..great bed. Hotel restaurant had great food. Best eggs benedict ever tasted and great coffee. Have stayed in many hotels around the world and this is one of the best. Very clean.great location. Will definetly be back 9.5/10.

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Helpful?
Thank Daniel M
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Daniel for your kind remarks. We all here at Mackay Resort Motel do strive to offer the best service possible to all our guests and appreciate it when it is noticed. Thank you for taking the time to review. cheers Doug

Reviewed September 1, 2016 via mobile

Room was clean and beds were comfortable. Friendly staff at reception. Only problem, carpets were a bit dusty and smelly. My allergies kept me up most of the night. People in other rooms a bit noisy at 4.30 am. Otherwise it was ok for 1 night.

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Helpful?
Thank Shantal M
Cairns, Australia
Reviewed July 7, 2016

Travelling through town late at night and needed a good bed and a hot shower. Should have been easy but wasn't. Had all the find a room apps in the world and ended up ringing an after hours number at the hotel. The manager was prompt, efficient and even witty. The place is not brand new but it is comfortable,...

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Helpful?
Thank PBSL64
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for your kind remarks PBSL64. We all here at Mackay Resort do strive to deliver friendly efficient service with a smile no matter the hour. I am glad you enjoyed and appreciated your visit with us and hope to see you again in the future Thanks again Doug

Reviewed July 5, 2016 via mobile

The room sizes are very decent, clean and quiet. The pool is lovely and clean, staff are lovely people, great service, has mini bar fridge in the smaller rooms and larger fridge freezer in bigger rooms. Bathrooms have own decent supply of shampoo, conditioner, body soap, shaving cream, hand soap and body lotion which is very handy when forgetting toiletries....

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Helpful?
Thank Sara L
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for your kind comments Sara. We all here are glad you enjoyed your stay with us, and appreciate the time you took to post your review. Such reviews encourage us all here at Mackay Resort Motel to go that 'extra mile' to provide excellent customer service and satisfaction. We do hope to see you again in the future Thanks...

Sydney, Australia
Reviewed June 15, 2016 via mobile

The apartment was surprisingly quiet considering it's location. My favourite part of the double room was the wall separating the two beds. The room also had 2 TVs, which was excessively awesome. The pool was also an extra bonus. If I'm in the area, I'll definitely stay here again.

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Helpful?
1Thank Mel_Syd_Australia
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments Mel. Most of our rooms have 2 areas separated by the en-suite therefor allowing for privacy and space to our guests. We are so glad you enjoyed our pool and alfresco area. We look forward to seeing you again in the future. Thanks again Doug

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Room Service

Additional Information about Mackay Resort Motel

Address: 154 Nebo Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $69 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mackay Resort Motel 4*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#15 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Mackay Resort Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rear of property ensures a quieter night's sleep.”
 of 5 bubbles 299harrys, Sep 22, 2016 | Read review
“Downstairs rooms enable you to park right out front in a dedicated undercover space.”
 of 5 bubbles Valmuir, Apr 18, 2016 | Read review
“free wifi, in room spa”
 of 5 bubbles 189haydent, Mar 29, 2016 | Read review
“Get a room up the back of the premises away from the main road. It is nice and quiet.”
 of 5 bubbles M1623CKjeffd, Feb 15, 2016 | Read review
“Great choice of room styles to suit most, I'm sure”
 of 5 bubbles C53J51B15, Sep 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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