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Coral Cay Resort

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#11 of 33 Hotels in Mackay
Certificate of Excellence
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Coral Cay Resort
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Mount Tamborine
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights and wasn't disappointed. The room was spacious and well appointed. Clean, comfortable and quiet. There was ample parking which was also under cover and close by. We had a room on the ground floor. It is close to town yet you couldn't hear any traffic noise. Great restaurant available - and I believe... More 

Helpful?
Thank Rom55
Melbourne, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Very nice room. Nice hotel. pros: Clean and spacious room. Ample parking. Walking distance to town. Excellent and reasonably priced laundry service! Friendly staff. Nice pool. Cons; average restaurant, wifi bot in all rooms, light in stairwell not working. Overall nice place, would stay again

Helpful?
Thank David W
Christchurch, New Zealand
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful rooms and very reasonable for price. Extremely clean and well presented. Restaurant is overpriced and food is below average. Staff very friendly and would recommend for accommodation. Pool is very public and right by restaurant and reception, but nice nonetheless.

Helpful?
Thank Xanthe92
Manager C, Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for taking your time to post a review. It is greatly appreciated. Hope you have a wonderful day. Kind Regards, Kelly More 

Airlie Beach, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our roller derby team stayed here recently. Rooms were clean, reasonably priced and comfortable. Happy hour in the bar was awesome. Particular thanks to Kimberly who went above and beyond for us, nothing seemed too hard, and we all appreciated the service. Will definitely stay here again next time.

Helpful?
Thank nereid9
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Good Afternoon Hayley and Team! Thank you so much for your wonderful feedback! Im so happy that you guys enjoyed our facilities and cocktails during happy hour. I thoroughly look forward to having you all again for your next Roller Derby comp here in Mackay! Congratulations on your fantastic win. :) Thanks again, Kimberley Powell More 

Brisbane, Australia
Level Contributor
259 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed July 16, 2016

Stayed for 3 nights recently and all was of a high standard. Room was clean and comfortable with free in room cable internet. Buffet breakfast is great and good value (discounted if you pre-book). Evening meals are also of a high standard but pricey.

Helpful?
Thank KeenPhotographer-11
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Good Afternoon Thank you very much for taking the time to review our property. It is great to see you took advantage of our discounted breakfast offer and that you enjoyed your evening meals. We look forward to welcoming you next time you visit Mackay. Thanks again and have a great week. Kimberley Powell More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Our room was lovely and clean. It was All we needed for the time we were there. Motel style room was spacious for two people. The motel is in a Great central location and I was pleased to have room service

Helpful?
Thank Frankelle22
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for taking the time to review our property your feedback is greatly appreciated. We are delighted that you enjoyed your stay here at the Coral Cay Resort. We look forward to welcoming you again soon. Have marvelous week. Kimberley Powell More 

Brisbane, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

Stayed only 1 night on the way through to cairns. The room was clean and had everything we needed, was a great price. The pool looked really nice as did the restaurant. Although we didn't use either. We were able to walk (15 mins)to the main part of town for dinner. Thanks for a great stay.

Helpful?
Thank ren209
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for your lovely feedback. We are delighted you liked the look of our pool and restaurant. We hope that on your next visit to the Coral Cay that you will be able to take full advantage of them. Thank you and have a great week! Kimberley Powell More 

Port Macquarie, Australia
Level Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 5, 2016

Stayed 2 nights at Coral Cay Resort on the southern side of Mackay. Room was a good size, clean and well appointed. Staff were pleasant and efficient. Although located on the highway, there was no traffic noise as I was at the rear. The property wasn't very busy but there was a little noise from other guests. Seems they were... More 

Helpful?
Thank HW08
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for taking the time to review our property. I apologies that you were able to hear guests next door. For future reference we do have a manager onsite 24/7 who is more then happy to help if there is any issues. I do agree that the kettles are quite difficult/don't fit under the sinks however all... More 

Sydney, Australia
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

We booked 3 rooms for the night and found them impeccable in every way, generous in size, clean, comfortable, great bathrooms, mini bar, magnificent beds, our rooms had there own large terrace. The restaurant menu had a good selection and the food and service was fantastic. The receptionist (I wish I remember her name) on checkin was a lovely lady... More 

Helpful?
Thank SydSkiers
Manager C, Manager at Coral Cay Resort, responded to this review

Thank you for taking the time to review of the Coral Cay Resort. We are delighted that you enjoyed our facilities. We look forward to seeing you next time you visit Mackay. Kind regards Tara More 

Townsville, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 23, 2016

Didn't try the restaurant as we ate at the hotel across the road but all other aspects of the stay was acceptable. It was a little noisy but I expect that was from other guests and this was outside of the operators control. Great location for business.

Helpful?
Thank llorrac2014
Manager C, Manager at Coral Cay Resort, responded to this review

Good afternoon Thank you for taking the time to review the Coral Cay Resort. We are happy that your stay was acceptable. Just a side note, if you are experiencing unacceptable noise from other guests, we are happy for you to contact our onsite manager from your room (even if it is after hours) so that we can investigate and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $66 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
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Hotel Style:
#3 Business Hotel in Mackay
#8 Luxury Hotel in Mackay
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