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Coral Cay Resort

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#11 of 34 Hotels in Mackay
Certificate of Excellence
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Coral Cay Resort
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141 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this resort recently and was offered a room at a discounted rate for two nights. When I paid the final bill I noticed that the rate was different for the second night. I was told by the staff that they would look into it and let me know as I was in a hurry to catch a plane... More 

Helpful?
1 Thank Wil H
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon William, Thank you for taking the time to write us a review. This feedback is important to us and has been passed onto management. Have a wonderful rest of your day. Kindest Regards, Kimberley More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I booked this place before leaving Brisbane and it was fingers crossed that it lived up to the reviews. We weren't disappointed the staff were absolutely lovely, receptionist and cleaning crew. We loved our room and the surroundings. Was close to city center and other great eating places.

Helpful?
Thank Leanne A
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Leanne, Thanks for taking the time to write such a great review! I'm glad you enjoyed our facilities and service, all of your lovely comments have been passed on to staff. We look forward to welcoming you again at the Coral Cay Resort. Have a fantastic rest of your week. Kimberley Powell More 

Newcastle, Australia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My friend and I spend one night here prior to flying to Sydney the next morning. We found the apartments to be clean, not posh, but there was a nice pool and restauant. It was close to the airport, and KFC and a takeaway shop were over the road. Staff were very helpful. I would stay there overnight again.

Helpful?
Thank bronte000
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Bronte, Thank you for taking the time to write your review. I hope you had a wonderful time in Sydney and that we will see you again soon. Wishing you an awesome rest of your week. Kimberley Powell More 

Mount Tamborine
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 19, 2016

Stayed here for a couple of nights and wasn't disappointed. The room was spacious and well appointed. Clean, comfortable and quiet. There was ample parking which was also under cover and close by. We had a room on the ground floor. It is close to town yet you couldn't hear any traffic noise. Great restaurant available - and I believe... More 

Helpful?
Thank Rom55
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon and thank you for taking the time to write us a review. Thank you also for dining in CC's Restaurant. Yes, we do have 2 conference rooms. We look forward to your next visit to Mackay. Have a great weekend. Kind Regards, Kimberley Powell More 

Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed August 14, 2016 via mobile

Very nice room. Nice hotel. pros: Clean and spacious room. Ample parking. Walking distance to town. Excellent and reasonably priced laundry service! Friendly staff. Nice pool. Cons; average restaurant, wifi bot in all rooms, light in stairwell not working. Overall nice place, would stay again

Helpful?
Thank David W
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi David, Thanks for your review. Our in-house washing machines are brand new and awesome! I do apologies that the lights in the stairwell were not working whilst you stayed, however they are fixed now. Have a wonderful rest of your day. Kimberley Powell More 

Christchurch, New Zealand
Level Contributor
8 reviews
4 of 5 stars Reviewed August 14, 2016 via mobile

Beautiful rooms and very reasonable for price. Extremely clean and well presented. Restaurant is overpriced and food is below average. Staff very friendly and would recommend for accommodation. Pool is very public and right by restaurant and reception, but nice nonetheless.

Helpful?
Thank Xanthe92
Manager C, Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for taking your time to post a review. It is greatly appreciated. Hope you have a wonderful day. Kind Regards, Kelly More 

Airlie Beach, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 12, 2016 via mobile

Our roller derby team stayed here recently. Rooms were clean, reasonably priced and comfortable. Happy hour in the bar was awesome. Particular thanks to Kimberly who went above and beyond for us, nothing seemed too hard, and we all appreciated the service. Will definitely stay here again next time.

Helpful?
Thank nereid9
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Good Afternoon Hayley and Team! Thank you so much for your wonderful feedback! Im so happy that you guys enjoyed our facilities and cocktails during happy hour. I thoroughly look forward to having you all again for your next Roller Derby comp here in Mackay! Congratulations on your fantastic win. :) Thanks again, Kimberley Powell More 

Brisbane, Australia
Level Contributor
261 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed July 16, 2016

Stayed for 3 nights recently and all was of a high standard. Room was clean and comfortable with free in room cable internet. Buffet breakfast is great and good value (discounted if you pre-book). Evening meals are also of a high standard but pricey.

Helpful?
Thank KeenPhotographer-11
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Good Afternoon Thank you very much for taking the time to review our property. It is great to see you took advantage of our discounted breakfast offer and that you enjoyed your evening meals. We look forward to welcoming you next time you visit Mackay. Thanks again and have a great week. Kimberley Powell More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Our room was lovely and clean. It was All we needed for the time we were there. Motel style room was spacious for two people. The motel is in a Great central location and I was pleased to have room service

Helpful?
Thank Frankelle22
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for taking the time to review our property your feedback is greatly appreciated. We are delighted that you enjoyed your stay here at the Coral Cay Resort. We look forward to welcoming you again soon. Have marvelous week. Kimberley Powell More 

Brisbane, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

Stayed only 1 night on the way through to cairns. The room was clean and had everything we needed, was a great price. The pool looked really nice as did the restaurant. Although we didn't use either. We were able to walk (15 mins)to the main part of town for dinner. Thanks for a great stay.

Helpful?
Thank ren209
Manager C, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for your lovely feedback. We are delighted you liked the look of our pool and restaurant. We hope that on your next visit to the Coral Cay that you will be able to take full advantage of them. Thank you and have a great week! Kimberley Powell More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range: $65 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
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Hotel Style:
#3 Business Hotel in Mackay
#8 Luxury Hotel in Mackay
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