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Tiki Hotel Surfers Paradise

Traveler (135)
Room & Suite (115)
Pool & Beach (41)

About

#53 of 119 hotels in Gold Coast
Location
Cleanliness
Service
Value
Tiki Hotel is a Surfers Paradise icon situated by the shores of the Nerang River with the breathtaking hinterland as a backdrop. Centrally located with wildlife sanctuaries, trendy cafes and beachside havens to the south and marina's, theme parks, hinterland and shopping to the north. Situated in the heart of paradise.
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Property amenities
Pool
Spa
Heated pool
Hot Tub
Laundry Service
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
353Reviews
11Q+A
100Room tips
Traveler rating
  • 79
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  • 22
  • 7
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Popular mentions
booking was easy although I wasn't use to paying a 200 bond/deposit. It was in the fine print but I didn't read it clearly. The recptionist was lovelyhelpful and informative. I was disappointed at having to pay for parking. The pool area may be nicer in summer but the bar was not open and I noticed a number of pavers/tiles that were cracked/broken, Our room was spaciours and a good size. unfortunately they hadnt set up the room for 4 as booked. equipment was all there but I didn't expect to hav to do it myself/
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If I could give them zero stars I would! Will never be back to this place! Went out for the night left our room at 10:30 to head to a bar. Came back to cops on our level went to bed thinking nothing of it! Check out to be charged our bond money because the cops had shown up for another room!!! When asked what we did wrong the lady at reception was rude and couldn’t tell us, she kept back paddling and going around the question saying that there was multiply police reports when asked who they spoke to see couldn't go into details and to call the manager the next day! When i spoke to the manager who said the same thing and the reason we lost our bond was actually for smoking compliant when all we had was a lady come to our room and advise us that someone ON THIS LEVEL was smoking and if they wished to do so that they had to go to level 1. When asked again why MY bond money was taken she just circled around the question and kept saying misconduct when i asked them to explain into further detail they advised that multiple police reports were made, when i asked for details like who they spoke to at what times she couldn't tell me because she didn't have to and that i should go to the police and ask them.... i believe that they have just scammed us out of our bond money due to another room having 20+ guests along with them getting in to fight and getting the police involved, be warned if anything goes down on your level YOU will also get your bond taken! What a joke!
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Exquisite customer service, with the check-in staff being adorable and helpful. Our room was absolutely perfect, with magic views and our own hot tub. Privacy was brilliant, and we didn't hear any other guests nearby. The hot tub on the roof was amazing, and a magic way to watch the sunset.
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We've stayed here a couple of times in the past and decided to stay at Tiki again. We were disappointed this time around. Our room was spacious and I enjoyed having a full kitchen. However, the room we stayed in was really noisy, the TV in the bedroom didn't work at all (using the button on the T.V. and the remote, yes it was plugged in and switch on) The spa wasn't the cleanest and had a big chunk of hair floating in the water which wasn't pleasant. We paid $185 per night which was a good price since we booked a couple of days out from staying, but charge $20 for undercover parking per day which then sent it over $200 per night to stay. Overall, the apartment was dated and in need of a complete upgrade. Short walk to Woolies metro if in need of any supplies.
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+1
Stayed with my partner and 2 Children. Staff at Reception were helpful and friendly. Room was better than we expected,very roomy and clean. We stayed in a 1 bedroom apartment. Huge spa bath and awesome views. Kids lived the pool and water slide. Rooftop spa and sauna was relaxing as its 18+ only. I would happily stay here again.
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PRICE RANGE
$69 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tiki village international gold coast hotel gold coast
LOCATION
AustraliaQueenslandGold Coast
NUMBER OF ROOMS
70
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