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Mercure Gladstone

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Mercure Gladstone
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207 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Morwell
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay. Good size, quiet rooms. Two restaurant option for dinner and good breakfast. Helpful and friendly staff. Plenty of under cover parking Will stay here again if we are back this way Good value for money

Helpful?
Thank Cazza S
1 review
5 of 5 stars Reviewed 1 week ago

We stopped over on the way back from Heron Island at the Mercure on the recommendation of the Island people. Its in a residential street a bit off track and has a small slot machine arcade and gambling offer as well as a normal Mercure, but the staff made it. Everyone helpful, everyone smiling and the Manager even sorted us... More 

Helpful?
Thank Robin K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We've stayed at the Mercure in Gladstone several times over the past few years. Staff are friendly, the rooms, restaurants and amenities are kept clean and tidy. However it's the little things that have changed probably for cost savings.. all in house movies are pay view (used to be complimentary except for new releases), combined conditioner/shampoo, no body moisturiser. All... More 

Helpful?
Thank Desley P
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you Desley P for once again staying at the Mercure Gladstone this year. I noted that your last stay was the beginning of 2015, where I am sure you have seen a lot of changes, both in town as well as the refurbishment work undertaken inside the Yaralla Sports Club. Movies, for some members of our Advantage Plus loyalty... More 

brisbane
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I normally stay at the Oaks Grand in town centre which has views of the harbour & skyline with a number of nice restaurants within walking distance, but stayed at the Mecure as it is part of the Accor Group & the Grand wasn`t available. The Mecure is located a couple of kilometres out of town with no real dining... More 

Helpful?
Thank dvh2
Brisbane
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Even though it is part of the sports club, it is a very comfortable stay with large new rooms. Room rate was good value and service was great. Lots of choice for eating however I ordered a pizza via room service. Very yummy pizza and good value at $20. However, I was charged an extra $8 for this. That works... More 

Helpful?
Thank Geoff R
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The room is comfortable, and facilities are great being apart of the Yarralla Sports Club, means facilities are very good and bars, pokies, restaurants etc are very good. They have a good buffet dinner, all you can eat, and it is a wide variety with sweets and an ice cream machine. It is a sports club, so once you stay,... More 

Helpful?
Thank JusHammo
Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks JusHammo for providing an overview of the complex, including the Mercure and Yaralla Sports Club facilities. Having the two restaurants, under cover car parking, fitness centre access, complimentary internet access, access to purchase movies for $5 for latest releases certainly caters for a wide variety of guests, from business guests to families. I am glad that you enjoy the... More 

Brisbane, Australia
Level Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here as part of a conference being held at the sporting club, which is in the same building. As an Accor rewards member, I was allocated a Privilege room. I am not sure what the differences were from a standard room, but my room was absolutely beautiful and I really enjoyed my stay here. The facilities were very... More 

Helpful?
Thank MissKarlee
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you MissKarlee for your loyalty to Accor as well as to the Mercure Gladstone. As a loyal Accor member one of the benefits, which you received, is an upgrade to one of our larger King Privilege rooms. The rooms are larger, with additions being the King sized bed, Nespresso machine, robes, slippers and a complimentary 1 litre bottle of... More 

Brisbane
Level Contributor
126 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As an Accor Plus member we get to stay in many properties as a commercial traveller. To be honest I had not really considered staying in the Mercure in the past as Gladstone was going through a boom that had forced the average nights accommodation far higher than we would be prepared to pay! Things have definitely changed for the... More 

Helpful?
Thank IanW-QLD
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you IanW for taking the time to visit Gladstone an in particular stay at the Mercure hotel. The hotel being attached to the Yaralla Sports Club is unique, providing a guest everything they are after from the two restaurants, to the 24 hour Fitness Centre, under car parking and complimentary Internet. We look forward to welcoming you back where... More 

1 review
2 of 5 stars Reviewed July 21, 2016 via mobile

Initially things were pretty good. Friendly and helpful staff. We had lunch in the bar area and a re-heated quiche wasn't great but the fresh salad was really good. Had a few drinks and dinner and the food and service was excellent. Then back to my room. No tv and no phone to even call anyone and no alarm clock.... More 

Helpful?
Thank Lara C
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you Lara C for taking the time to provide us with some feedback from your recent stay, as well as providing me with your time over the phone in discussing the stay. As mentioned I look forward to welcoming you back, where I am sure your next experience will not mirror that of your last visit. Regards Craig Conley... More 

Long Valley, New Jersey
Level Contributor
312 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

This is a very well appointed hotel, that has everything that you could need. The staff at check-in were extremely friendly and helpful. The rooms are spacious, well laid out and very clean. Undercover parking is provided. It is part of the Sports Club, and as a guest, you get members rates on food, drinks etc. there are 2 restaurants... More 

Helpful?
Thank OziDiver
Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks OziDiver for describing exactly what we have to provide to our guests here at the Mercure Gladstone and Yaralla Sports Club. It is a great combination that does provide all travellers what they are looking for. Did you utilise the hotel as a stop over to Heron Island? We look forward to welcoming you back in the near future.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Mercure Gladstone

Address: Cnr Bell and O Connell Street | Barney Point, Gladstone, Queensland 4680, Australia
Location: Australia > Queensland > Gladstone
Price Range: $91 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Gladstone 4.5*
Number of rooms: 60
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