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Rydges Gladstone Hotel

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167 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 20, 2015 via mobile

I camw in a little earlier than the check in time and the front desk staff member was great and arranged my room earlier. Staff are very professional and friendly. The room was great, clean and very comfortable. I also ordered room service, food was great and deliveru was quick and efficient. Overall a very enjoyable stay.

Helpful?
1 Thank Dayana_Kantarevic
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Dayana_Kantarevic, Thank you for your great review of the hotel! We are glad that you had an enjoyable stay with us and hope to welcome you back to Rydges Gladstone again soon. Regards Justin Murfet General Manager More 

Brisbane, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2015

Good view of port from the balcony of the refurbished room I stayed in. Room and bed and bathroom linen were clean. The reception staff where friendly and helpful. CBD restaurant staff were extremely efficient. There was a good variety of food for the full buffet breakfast which cost $15 for house guests. On my two night stay I enjoyed... More 

Helpful?
1 Thank Carmel K
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Carmel K Thank you for your comments on Trip advisor from you recent stay at Rydges Gladstone Hotel. I am glad that you had an enjoyable stay with us and given us some valuable feedback from your stay. I have discussed your comments with our Executive Chef in regards to the tough Veal on your second night which he... More 

Brisbane, Australia
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 26, 2015

I stayed recently on the weekend in a refurbished room, except for the weird place for the TV and the housekeeping not working the weekend it was a lovely stay. Just ask reception and they are really friendly and eager to help.

Helpful?
1 Thank Diahann C
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Coxpossum Thank you for your Trip advisor review from your recent stay at Rydges Gladstone. I have passed your comments onto the Reception team who were most appreciative. Kind regards, Justin Murfet General Manager More 

Queensland, Australia
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 9, 2015

This hotel is located in the middle of Gladstone. The rooms are a little dated and probably in need of a little refurbishment. However, they were comfy and were decent sized rooms with a balcony and views of the water. The rooms were clean though and was fine for a couple nights stay. They do offer parking, but not all... More 

Helpful?
1 Thank RockieHazel
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear RockieHazel Thank you for your review on Trip advisor on Rydges Gladstone and I am happy to inform you that we are currently offering the buffet breakfast for $15.00pp. Once again thank you for your comments as we appreciate any feedback from our guests and hope to welcome you back to the hotel or restaurant in the near future.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015

I had very limited contact with the staff, but overall seemed very pleasant. Inside the room was very dated and tired. The bathroom still had hair in the tub and the towels were very old and rough. There were tea and coffee facilities but no free cookies, which I have come to expect from even the cheapest motels. The mini... More 

Helpful?
1 Thank Dywill
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Dywill Thank you for your review on Trip advisor for your recent stay at Rydges Gladstone hotel. I have discussed your comments with our Housekeeping team regarding the lack of cleanliness that you encounted with your room to ensure these issues are rectified. Please accept our sincere apologise and hope to welcome you back to Rydges Gladstone on your... More 

Brisbane, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

The room was clean and tidy but it does need to be refreshed. The size of the room was big and it had its own balcony. The mini bar was well stocked and there was a lot of nibbles. The food service menu was good and the food was really nice

Helpful?
1 Thank KyleeSagar
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear KyleeSagar Thank you for your recent reveiw of Rydges Gladstone on Trip advisor. I will be passing your comments onto our Housekeeping team as you feedback is valuable to us. Once again thank you for your feedback a hope to welcome you back to Rydges Gladstone on your next business trip. Kind regards Justin Murfet Hotel Manager More 

Brisbane, Australia
Level Contributor
690 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
4 of 5 stars Reviewed May 26, 2015

Once upon a time there I would only stay at a Rydges purely because of the beds. So when we arrived in Gladstone with no pre booked hotel, I put my foot down and insisted we stay at the Rydges because of the Dream Beds. I just wanted a decent nights sleep. I won my argument and we were booked... More 

Helpful?
1 Thank BrisCaz
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear BrisCaz Thank you for your comments on Trip advisor. Im glad to hear you had such a good night sleep whilst staying with us. The dream beds certainly are very comfortable. We appreciate any feedback given by our guests and hope to welcome you back to us on your next vist to Gladstone. Kind regards, Justin Murfet Hotel Manager More 

Brisbane
Level Contributor
112 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

I stayed at the Rydges Gladstone some years ago and sadly it hasn't changed much, it is in need of a good renovation, it's looking tired. It's in a great location, walking distance to restaurants and provided you can look past the industry the sea view rooms do have a nice view. The rate was quite reasonable for the normally... More 

Helpful?
1 Thank KarePhilBrisbane
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear KarePhilBrisbane Thank you for your review on Trip Advisor form your recent stay at Rydges Gladstone. It is through feedback that we can constantly improve our service and product and I would like to inform you that we appreciate the comments you have made. Once again thank you for your review and we hope to welcome you back to... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

We enjoyed our stay, but just a couple of points I'd like to raise. I found the bath towels very thin and rough. Also the rubbish bin had not been emptied from the previous tennant/s. The restaurant was superb, we even asked to shake the chefs hand, and the wait staff were excellent.

Helpful?
1 Thank Jasnjan
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Jasnjan Thank you for your review on Rydges Gladstone, Please accept our sincere apologies for the inconsistencies and lack of Housekeeping service you received during your stay with us. I have followed these issues up with the Housekeeping team and can assure you that this is not to the standard that management expects. I have also passed your comments... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 21, 2015 via mobile

I have been staying at the Rydges in Gladstone for over 10 years and the quality of the hotel has finally dropped to a point where I won't stay there again. I'll happily pay the difference in cost to stay somewhere else. The toilet ran constantly, the bathroom had an overpowering smell of bleach and the floor was covered in... More 

Helpful?
1 Thank Glen G
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Glen G, Thank you for your comments relating to your recent visit to Rydges Gladstone. I was very concerned to read that you had so many inconsistencies during your stay. I have disussed your comments with both our Housekeeping staff as well as our Maintenance team which will be investigating these issues to have them rectified. Please accept our... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Rydges Gladstone Hotel

Address: City Plaza 100 Goondoon St, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Location: Australia > Queensland > Gladstone
Price Range: $79 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Gladstone Hotel 4*
Number of rooms: 73
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Also Known As:
Rydges Hotel Gladstone
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