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Quest Gladstone

162 reviews
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Room & Suite (12)
Dining (3)
Pool & Beach (1)
Overview
  • Excellent51%
  • Very good36%
  • Average10%
  • Poor1%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4.0 Star Hotel
All hotel details
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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Traveler rating
80
59
17
2
4
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Time of year
LanguageEnglish
80
59
17
2
4
Show reviews that mention
All reviewscomfortable place to stayfront desk staff were very friendlyno liftclose walkstudio apartmenthappily stay here againwill stay there againlocal shopping centrefull kitchenbusiness triproad noisewithin walking distancewasher and dryerrooms were very cleanlaundry facilitiesthe main streetgreat stay
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21 - 25 of 162 reviews
Reviewed October 9, 2017

I've stayed here a number of times now and I believe that they have improved everytime. I was on nightshift and wasn't once woken by the cleaners. Staff were helpful and very friendly. Pool was clean and pleasant. Reception on TV was not best quality...More

Review collected in partnership with this hotel
Thank M7998NYrichardm
Response from Ibs1004, General Manager at Quest GladstoneResponded November 30, 2017

Thank you very much for taking time to provide us with your feedback We look forward to welcoming you back to Quest Gladstone

Reviewed October 1, 2017

Per questions in survey The room could have been nicer for the rating given. I was disappointed as I expected the room to be nicer when I compare to other apartments I have stayed in whilst travelling.

Review collected in partnership with this hotel
Thank Janis M
Response from Ibs1004, General Manager at Quest GladstoneResponded November 30, 2017

Dear Janis Thank you very much for taking time to provide us with your feedback Sorry that you have left us disappointed We look forward to welcoming you back to Quest Gladstone

Reviewed September 29, 2017

We stayed overnight prior to heading over to Heron Island. Front office staff were friendly and lovely! They advised us on transport and local restaurants and allowed us a late check out. Their help made the wait prior to Heron a nice experience

Review collected in partnership with this hotel
Thank Martine W
Response from Ibs1004, General Manager at Quest GladstoneResponded November 30, 2017

Thank you very much for taking time to provide us with your feedback We look forward to welcoming you back to Quest Gladstone

Reviewed September 28, 2017

We would think very hard before choosing another quest elsewhere. Swimming pool was very dirty filled with uncountable leaves. Air cons just did not work. Digital TV had very poor reception. Dark roomsMore

Review collected in partnership with this hotel
Thank 789amir
Response from Ibs1004, General Manager at Quest GladstoneResponded October 20, 2017

We are deeply disappointed to learn that your recent stay has not lived up to your expectations and we sincerely apologise for any inconvenience. Although we have missed the opportunity to rectify raised issues, we would have loved to hear from you during your stay...More

Reviewed September 26, 2017

Fantastic stay, staff where so helpful and room was great, thank you so much for accomodating us at the last minute and the communication on how to check in after hours was awesome, I spend 200+ nights in quest apartments a year and this one...More

Review collected in partnership with this hotel
Thank Nathan L
Response from Ibs1004, General Manager at Quest GladstoneResponded November 30, 2017

Thank you very much for taking time to provide us with your feedback We look forward to welcoming you back to Quest Gladstone

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Meeting Rooms
Laundry Service
Self-Serve Laundry
Free Parking
Dry Cleaning
Business Center with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Pool
Details
Price range
$77 - $108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$77 - $108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"The rooms were fairly quiet. I preferred the room on the ground floor."
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"if you've got lots of luggage get a room near the entrance and park close by."
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"all rooms seem to be the same"
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"Plenty of options"
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