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Sails Port Macquarie by Rydges

Traveler (395)
Room & Suite (103)
Videos (2)
Certificate of Excellence

About

#7 of 42 hotels in Port Macquarie
Location
Cleanliness
Service
Value
Certificate of Excellence
The ultimate in coastal getaways! Sails Port Macquarie by Rydges is the newest 4.5-star waterfront resort in Port Macquarie. This coastal beauty has recently emerged from an extensive refurbishment to reveal 92 stunning guest rooms and suites providing the ultimate in Port Macquarie accommodation, with a funky waterfront bar and restaurant, amazing conference & event facilities and an onsite Wedding chapel. The stylish and contemporary Hamptons design of the resort is inspired by its breathtaking bay side location. Sails Port Macquarie offers guests the chance to retreat, relax and rejuvenate with all the coastal life essentials. Soak in the summer sun with a cocktail in hand by the pool with private cabanas and a heated spa. Bring the boat and make use of our very own private jetty and waterfront pavilion while you explore Port Marina and the Hastings River right on the doorstep. Set among landscaped gardens, explore the beauty that Sails Port Macquarie has to offer.
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Property amenities
Pool
Restaurant
Free parking
Room service
Free High Speed Internet (WiFi)
Spa
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Hotel links
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780Reviews
5Q+A
100Room tips
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Popular mentions
Our stay was really good, facilities, location, staff were all great. Smallest criticism is using instant coffee and no Brew coffee available in lobby either. However the experience was excellent, the paddle boarding and kayaking were a bonus. Easy walk along a nice path to town was also very convenient and relaxing.
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Review collected in partnership with this hotel
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Hotel's Favorite
Nice, newly remodeled hotel. Room was very sizable, included one king bed and two twins. Also had sofa and sitting area with TV. View from our room was amazing, overlooking the pool and the bay. Grounds were well maintained. Pool area was great and had a large hot tub. Would recommend or stay again if ever in Port Macquarie.
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Response from Nomad28532828174, General Manager at Sails Port Macquarie by Rydges
Responded Nov 15, 2018
Dear etonSF, Thank you for your recommendation. Port Macquarie is a real gem that people are just starting to discover. Great weather, amazing scenery and the locals are possibly the friendliest in Australia. We hope you come back and enjoy our hospitality and hot tub soon! Regards, Marcus Taylor General Manager
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Stayed here overnight for work, the resort appears very modern with a minamilistic decor the room was ok the shower very small. The bed was comfortable, but the furnishings were limited and did not provide ample room to work at a desk or utilise in room dining. Although I didn't dine in the restaurant I have heard the food was very good. I did check out the menu and found it to be on the pricy side. Unfortunately I did not have a lot of time to look at the remainder of the resort as I was onlybstaying one night for work
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Response from Nomad28532828174, General Manager at Sails Port Macquarie by Rydges
Responded 2 days ago
Dear Ian A, Thank you for your review. The resort does have a very modern, bright and airy feel about it. We get many comments about how well the décor suits this environment. We hope you return soon to experience other areas and The Boathouse Restaurant. Regards, Marcus Taylor General Manager
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Overpriced and stone cold food. poor service. terrible services like no gym. false advertising and watch out for the surcharges on your credit card.Never knew s little tub of tomato sauce cost $3 ridiculous Would never stay again :(
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Response from Nomad28532828174, General Manager at Sails Port Macquarie by Rydges
Responded 2 days ago
Dear Tadhg M, Thank you for your review but not great to read you were not happy. You are correct we have no gym but we arrange free entry to another gym close by for no charge. We do however offer a beautiful heated pool and free watersports. We aim to please at Sails! I will follow up with the restaurant in regards to your comments. I do apologise and I am happy to discuss offline and rectify any issues you may have had. Please email me on Marcus_taylor@evt.com. Look forward to talking further. Regards, Marcus Taylor General Manager
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Room was great and central location, great views. .. We encountered arrongant and rude staff for breakfast, made a great stay terrible, veey unpleasant to deal with..we moved out to another hotel and would never come back.
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Response from Nomad28532828174, General Manager at Sails Port Macquarie by Rydges
Responded 6 days ago
Dear akshin2011, Thank you for your review, I only wish we had been notified of your complaint whilst in the hotel. Could you please contact me on marcus_taylor@evt.com so I can follow up. This staff behaviour is not something I have ever heard happening at Sails, we pride ourselves on service and I would like to investigate further. Thanks again and look forward to talking further. Regards, Marcus Taylor General Manager
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PRICE RANGE
$102 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality resort sails hotel port macquariequality hotel port macquariequality inn port macquarie
LOCATION
AustraliaNew South WalesPort Macquarie
NUMBER OF ROOMS
92
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