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Sofitel Queenstown Hotel & Spa

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8 Duke St PO Box 1797, Queenstown 9297 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (621)
360
Panoramas (4)
Room & Suite (281)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Queenstown Hotel & Spa
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 63 hotels in Queenstown
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its tasteful combination of French antique elegance and local avant-garde design. Centrally located in the heart of Queenstown, it offers 82 luxuriously appointed bedrooms and suites, featuring Left Bank Café open for breakfast, lunch and dinner, 1789 Wine & Jazz Lounge and Jervois Steak House. Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Conference facilities
Banquet room
Paid public parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Wardrobe / closet
Iron
Minibar
Refrigerator
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese
1,833Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
Carmi_Sophia wrote a review Jan 13
Wellington, New Zealand1 contribution
The location was excellent and very close to shops and restaurants. It is also a short walk to Skyline Gondola. The staff are very accommodating and friendly. We will definitely come back and stay in this hotel again. Thank you
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 3 days ago
Bonjour and Kia Ora Carmi_Sophia, Thank you for your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much you enjoyed our central location which is close to everything, you have all of the shops and activities literally on your doorstep. You had also mentioned our friendly and accommodating ambassadors, they are a true credit to us here at Sofitel Queenstown and make us the hotel that we are today. I will be sure to share your kind comments with them. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
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brendanc0dy wrote a review Dec 2020
Wellington, New Zealand1 contribution
I couldn't be more happier with my stay at Sofitel, Lisa the Irish girl on reception provided excellent customer service and made my stay a pleasurable one. Also, I found the club lounge to be excellent and a very worthwhile experience.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 2 weeks ago
Bonjour brendanc0dy, Thank you for your feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much of a great stay you had with us, the service from our ambassadors with a special mention to Lisa and our beautiful Club Lounge I can see you had a wonderful time with us. I will be sure to share your comments with Lisa and the team, she will be delighted. Thank you once again and we look forward to welcoming you back to Sofitel in the New Year! From myself and all of the team we wish you happy and healthy 2021!! Kind Regards, Annabelle Hung Front Office Manager
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markyaxley wrote a review Nov 2020
Christchurch, New Zealand1 contribution
We had an awesome stay, from the first cheery welcome to the last day we were very well catered for; great location, modern facilities, excellent service, food and facilities were above expectations. Thank you everyone.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded Nov 21, 2020
Bonjour and Kia Ora markyaxley, Thank you for your recent Trip Advisor Feedback regarding your Sofitel Queenstown stay. I am delighted to read how much you enjoyed the excellent location that we have, the wonderful service from our cheery friendly Ambassadors, the facilities that we offer and not to forget the delicious food in our beautiful restaurant. Thank you for your truly wonderful feedback and we hope to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
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gllyeates wrote a review Nov 2020
1 contribution
Great location, with views of the lake from our room ..Right in town, easy walking distance to all the shops and lake front.. The staff are excellent .. we enjoyed our stay and will defiantly return ..
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded Nov 16, 2020
Bonjour gllyeates, Thank you for your wonderful comments regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from you comments that you truly enjoyed the central location that we have and the beautiful view from your room. Thank you for mentioning our ambassadors and how excellent they are, I do agree that they are a true credit and an absolute asset to the hotel. I do hope that Sofitel will now be your chosen hotel for each and every Queenstown venture you now make in the future. We look forward to welcoming you back very soon, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive
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Derek P wrote a review Nov 2020
Auckland, New Zealand64 contributions16 helpful votes
Probably the best hotel in Queenstown. Great location in the center of town - easy walk to shops and restaurants. Good sized rooms and excellent shower. Very friendly and attentive staff, both reception and bar/dining.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded Nov 13, 2020
Bonjour Derek P, Thank you for taking the time to review your stay here at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such amazing comments about how much you enjoyed our lovely hotel. From the central location and as you stated everything is within walking distance which is right on our doorstep. You beautifully appointed guest room and everything that it has to offer including the amazing bathroom with excellent shower. Thank you for mentioning our friendly and attentive ambassadors, from each and every part of the hotel the team work extremely hard delivering that unforgettable service. I thank you for your truly kind comments. From myself and all of the team, we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
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PRICE RANGE
$169 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel queenstown hotel queenstown, sofitel queenstown hotel and spa, queenstown sofitel
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
82
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Frequently Asked Questions about Sofitel Queenstown Hotel & Spa
Which popular attractions are close to Sofitel Queenstown Hotel & Spa?
Nearby attractions include iFLY Queenstown (0.1 miles), Escape Quest Queenstown (0.06 miles), and Browns Ski Shop (0.03 miles).
What are some of the property amenities at Sofitel Queenstown Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Queenstown Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Queenstown Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Queenstown Hotel & Spa?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Sofitel Queenstown Hotel & Spa?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Tatsumi, and Blue Kanu.
Are there opportunities to exercise at Sofitel Queenstown Hotel & Spa?
Yes, guests have access to a fitness center during their stay.
Is Sofitel Queenstown Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Queenstown.
Are any cleaning services offered at Sofitel Queenstown Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Queenstown Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sofitel Queenstown Hotel & Spa?
Many travelers enjoy visiting Vesta Design Boutique (0.2 miles) and One Mile Power House (0.3 miles).