We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Queenstown Hotel & Spa

Traveler (546)
Room & Suite (296)
Storyboard
Overview
Visit hotel website
8 Duke St PO Box 1797, Queenstown 9297 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Sofitel Queenstown Hotel & Spa
Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"}}
Reviews (1,681)
Filter reviews
1,609 results
Traveler rating
1,159
300
102
29
19
Traveler type
Time of year
LanguageEnglish
More languages
1,159
300
102
29
19
Show reviews that mention
All reviews left bank cafe prestige suite coffee machine luxury room turn down service steam room beautiful hotel the general manager separate shower in town pillow menu perfect location new zealand breakfast was included per day our honeymoon south island
FilterEnglish
Updating list...
1 - 5 of 1,609 reviews
Reviewed today

This hotel is convenient to everything in town! The rooms were a nice size, quite comfortable, and the heated bathroom floor blew me away! Everyone from the front desk to housekeeping to waitstaff were accommodating and friendly. Breakfast was anything you could ask for. There...More

Thank LaBubba
Hotel's Favorite
Reviewed November 2, 2018

We stayed in this hotel for three nights. We were very warmly welcomed from the moment we arrived and were very glad not only for the upgrade to a beautiful and spacious prestige room but also that we could have access to our room immediately....More

Thank Helene G
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 5 weeks ago

Bonjour Helene G, It is with a wonderful feeling that I receive your lovely review. Thank you so much for taking the time to share your experience at Sofitel Queenstown Hotel and Spa. Such a pleasure to read all your detailed comment, and to learn...More

Reviewed yesterday

The best thing going for Sofitel is its central location in Queenstown. There is a French flair to everything in the hotel beginning with the phone greeting when you call them! Some apparently speak French and some others have a French accent. This is intereseting...More

Thank pksubramanian
Reviewed 2 weeks ago

Although the hotel has a good location and staff are very good the guest rooms are dated. Beds are in bad condition and need replacing.Inadequate location for plug ins for charging.Bathroom vanity are not practical-very difficult to control and lot odf splashing of water.More

Review collected in partnership with Accorhotels.com
Thank 724drl
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 1 week ago

Bonjour 724drl, Thank you for taking the time to share your experience with us at Sofitel Queenstown Hotel and Spa, Feedback are significant to us as we strive to continuously improve the quality of our property. I was delighted to see your comment regarding our...More

Reviewed 2 weeks ago

My wife and I enjoyed four nights at the Sofitel. The accommodations were lovely, clean, and comfortable. The staff was terrific and very attentive. We arrived on my birthday and had champagne and treats waiting for us along with a personally signed birthday card from...More

Thank ascheff
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 2 weeks ago

Dear ascheff, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is such a pleasure to receive your lovely review. I was delighted to read all of your feedback, and to learn that you felt special...More

View more reviews
About
Description
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its tasteful combination More of French antique elegance and local avant-garde design. Centrally located in the heart of Queenstown, it offers 82 luxuriously appointed bedrooms and suites, featuring Left Bank Café open for breakfast, lunch and dinner, 1789 Wine & Jazz Lounge and Jervois Steak House. Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
82
Price range
$213 - $454 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Queenstown Hotel And Spa
,
Sofitel Queenstown Hotel Queenstown
,
Queenstown Sofitel
Location
New Zealand > South Island > Otago Region > Queenstown
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Travelers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
82
Price range
$213 - $454 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Queenstown Hotel And Spa
,
Sofitel Queenstown Hotel Queenstown
,
Queenstown Sofitel
Location
New Zealand > South Island > Otago Region > Queenstown
Photos
Traveler (546)
Room & Suite (296)
Dining (44)
Pool & Beach (2)
Amenities (27)
Business Center & Event Rooms (11)
Nearby
Nearby HotelsSee all 59 nearby hotels
The Dairy Private Hotel
1,010 reviews
.07 miles away
Lomond Lodge Motel & Apartments
658 reviews
.09 miles away
The Lofts Apartments
317 reviews
.10 miles away
Browns Boutique Hotel
775 reviews
.13 miles away
Nearby RestaurantsSee all 291 nearby restaurants
Muskets and Moonshine
419 reviews
.03 miles away
Habebes
229 reviews
.05 miles away
Fergbaker
2,966 reviews
.03 miles away
Mrs Ferg Gelateria
661 reviews
.03 miles away
Nearby AttractionsSee all 390 nearby attractions
Nzski
23 reviews
.01 miles away
So Spa
164 reviews
.01 miles away
1789 Wine & Jazz Lounge
12 reviews
.01 miles away
Rent Snow Gear
9 reviews
.01 miles away
Questions & Answers
Ask a question
GJK182
September 1, 2018|
Answer
Response from SofitelQueenstown | Property representative |
Bonjour GJK182, Thank you for contacting us. We do have a laundry service, with an external company, you will find a laundry bag in your room if you wish to use it. Otherwise there is a self laundromat near the hotel... More
1
Vote
U5160JNdavide
May 4, 2018|
Answer
Response from RickL2263 | Property representative |
Bonjour U5160JNdavide, All of our rooms are equipped with Nespresso coffee machine with coffee capsules. Barista coffees are also available through room service or at our restaurant and bar. Kind regards, Rick Lee Rooms... More
0
Votes
Room Tips
"Corner Prestige Suites have excellent views, though may be noisy in peak season as they overlook bars and..."
541heleneg
Nov 2, 2018
Read review
"Fourth floor rooms at the back are at street level. So our outlook was nothing special and we had to keep..."
SydneyOz_Gal
Oct 9, 2018
Read review
"Request for a room away from the nightclub"
Publius28
Aug 17, 2018
Read review
"Ask reception to place you in a room not facing the city as you may have some noise from pubs/cafes..."
142Ann
Aug 15, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing