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Sofitel Queenstown Hotel & Spa

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Sofitel Queenstown Hotel & Spa
Sofitel Queenstown Hotel & Spa
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1,286 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Outstanding hotel in prime location. Should not be missed in your travel plans or underestimated. Great service and friendly staff who cannot do enough for you. Hotel positioned in the middle of town with an abundance of high quality restaurants within small walking distance that ensure you never have to visit the same eating establish twice if you choose. Same... More 

Helpful?
Thank barry s
Canterbury, Australia
Level Contributor
17 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel several times now & it never disappoints. I absolutely love Sofitel Queenstown & will always stay here on our yearly visit. The rooms are very comfortable & spacious. The dining area is gorgeous with beautiful breakfasts. The bar is divine & has a lovely fire to sit in front of, as does the bar... More 

Helpful?
Thank Karen B
Sydney, Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Another stay at this beautiful hotel and again in couldn't fault it Rooms are perfect and the bed us very very comfortable and easy to fall asleep on The lobby staff with the piano man entertaining us in the bar was the highlight of our stay After skiing all day and then relaxing in the lobby bar with a few... More 

Helpful?
1 Thank 25holidays25
Perth, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 13 nights and were delighted with the Sofitel. Food was excellent, staff were kind and courteous and the room (517) was well appointed with a wonderful view over the town. Issues with hot water were resolved and the bar staff were chatty without being imposing. A really great balance. One suggestion is to put a swipe card on... More 

Helpful?
1 Thank Jenny J
Brooklyn, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place was really great. It's a beautiful hotel, and the rooms were very impressive-very nice bathroom. We set up a trip to the spa on the day we arrived from a long flight from San Francisco, and it was such a treat. We relaxed in the spa area before our massages, which were unbelievable. Location is excellent-easy walk to... More 

Helpful?
1 Thank jlc16
Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location very central to everything in town, Ski bus to the door, concierge attends to your ski gear for you. The service throughout the hotel was excellent, I used the spa facilities and found them excellent as well. We stayed club level and that gave us a room on the top floor with a view of the mountains. the... More 

Helpful?
1 Thank Tim S
Yeppoon, Australia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location if you need the bus for the slopes. Not much view wise but nice hotel and the heated floors were awesome. The walls were a bit thin for my liking as I could hear most conversations next door. Overall a good hotel though.

Helpful?
Thank RickHansen
Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I knew we were in for a treat upon selecting Sofitel as our base, but I didn't know we would be so centrally located to anything that's worth seeing in Queenstown. The rooms were spot on and spacious, and our kid love the fact that they could watch TV while having a bath. The newly open French inspired 1789 bar... More 

Helpful?
2 Thank Celine142
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Celine142, Thank you very much for taking the time to share your recent experience at Sofitel Queenstown Hotel & Spa. It is a pleasure to read that you and your family enjoyed our in room amenities and that our central location was advantageous while exploring beautiful Queenstown. Thank you again for your comments, we hope to have the opportunity... More 

Brisbane
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't rate this hotel highly enough - better than any other Sofitel we have ever stayed at. The level of service and attention to detail was perfect, the French bistrot and club lounge & bar were beautiful and all staff bar none did an amazing job to make you feel welcome. We will definitely be staying here again next time... More 

Helpful?
Thank Simon R
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Screamr, Thank you very much for the lovely comments on your recent stay at Sofitel Queenstown Hotel & Spa. It is truly rewarding to learn that you had such a Magnifique experience with us. We have recently opened 1789 Wine & Jazz Lounge and Left Bank Bistro for dinner service and it is very encouraging to learn that our... More 

Adelaide, Australia
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a four night stay end of July. Best located 5 star hotel just a stroll to major shopping and restaurants. Had a car valet parking a bit steep at $50 per day when quoted $45 a month before. We parked car for last 3 days in multi storey car park a block away at half the price. Room was... More 

Helpful?
Thank Rod M
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Rod M, Thank you very much for your comments regarding your recent stay with us. Please allow me to express my sincerest apologies for the service you encountered. I can assure you this is not our standard or the level of service that we pride ourselves in. At Sofitel it is our priority to make our guests feel welcomed;... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa recently awarded only Qualmark Exclusive Hotel. Inspired by the charms of Paris and the charisma of Queenstown hospitality, be mesmerized by its tasteful combination of French antique chic and local avant-garde design. Centrally located and providing exceptional personal service the hotel truly embodies the Sofitel concept 'art de vivre' - the art of living. The lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. Elegantly appointed rooms and suites feature comforts such as Sofitel's sumptuous 'MyBed', double spa bath and separate walk-in rain shower. Modern LCD TV entertain in bedroom and bathroom, a pillow menu and plush New Zealand possum throws add yet another fine touch. Hotel facilities include intimate Nue Lounge and the luxurious Left Bank Cafe - part French kitchen, part tea room - open for breakfast and lunch in charming Paris fashion. The 'piece de resistance' is So Spa, a relaxing haven where mind, body and spirit unite. Using French and New Zealand products, So Spa's lavish treatments, which include a traditional Maori rituals and Hammam steam room, place strong emphasis on balance, well being and regeneration. ... more   less 

Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $213 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Number of rooms: 82
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Also Known As:
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Hotel Style:
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Luxury Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#6 Family Hotel in Queenstown
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