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Sofitel Queenstown Hotel & Spa

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Sofitel Queenstown Hotel & Spa
Sofitel Queenstown Hotel & Spa
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1,314 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
Auckland, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sofitel Queenstown Hotel and Spa is our favourite hotel in New Zealand. Great location, luxurious and spacious rooms. Staff are friendly, passionate about their work, helpful and nothing is too much trouble. Thank you to Raphael, Manami, Nolita, Emily, Ahlee and Ogie for making our stay special. On this occasion we were celebrating our Wedding Anniversary and booked a Luxury... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Carol H
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This place has a great location, right smack in the middle of the city centre and just across the road from the ski centre, and one of the closest hotel to the gondola. It is practically opposite the famouse ferg burger/bakery chain as well. Rooms are great - spacious, well furnished, service is excellent. Wifi is very stable and easy... More 

Helpful?
Thank Zhi Wei L
Brisbane, Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just came back from an amazing 5 nites at Sofitel, Queenstown The place is in a great location and they are meticulous about their service n saying that I have one problem that I'm going to mention for the benefit of futures guests as we booked a prestige suite and thought it should be up to the standards they... More 

Helpful?
Thank Dita R
Vancouver, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was one of the best hotels I have stayed at. After travelling for over 25 hours to get to New Zealand, we were exhausted and so thrilled to be taken to such a luxurious room to sleep off our jet lag. They were even kind enough to bring up two glasses of sparkling wine to our room to... More 

Helpful?
Thank Alicia F
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Alicia F, Congratulations on such a special occasion and thank you for sharing you recent experience at Sofitel Queenstown Hotel & Spa. I am delighted to read that you enjoyed your Honeymoon with us and that our Ambassadors helped with the celebration. We hope to have the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet... More 

Sydney, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were part of a large wedding group and stayed in this hotel from Thursday 15 September until Sunday 18 September. From the moment Pablo greeted us to Julie and Vanessa at the Left Bank Café to Vincent the GM who looked after our every need. Our room - 518 had amazing views from the balcony and the hotel locale... More 

Helpful?
1 Thank Sonny T
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Sonny T, Thank you very much for taking the time to share your recent experience at Sofitel Queenstown Hotel & Spa. It was a pleasure meeting you and having all of you as our guests. Thank you very much form commending Julie, Vanessa and Pablo. I will share your lovely comments with them and the rest of our Ambassadors... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the sofitel queenstown for our honeymoon and we had a lovely stay. Everyone was incredibly nice and helpful. The gave us a complimentary upgrade to a nicer room. The room was wonderful. The breakfasts were delicious. They even let us use the laundry machine since we needed to laundry!

Helpful?
Thank Jenny H
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Jenny H, Thank you very much for taking the time to share your recent experience at Sofitel Queenstown Hotel & Spa. I am delighted to read that you enjoyed your upgrade and that our Ambassador's attentiveness stood out to you. We hope to have the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet General Manager More 

Auckland Region, New Zealand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Generous sized rooms, fantastic location in the heart of Queenstown. Very comfortable beds and pillows. Great bathroom - everything you need in a hotel. Gym a bit underwhelming but not a big deal. Servicing of rooms couldn't be faulted.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Pip W
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Pip W, Thank you very much for taking the time to share your recent experience at Sofitel Queenstown. I am happy to read that you enjoyed our central location and in room amenities.We hope to have the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet General Manager More 

Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

LOCATION - excellent. Almost everything in town is just walking distance. It was very handy as we had to personally book most of our activities. It was also near a Catholic Church and that was good. It felt very convenient that when you just feel like you want to walk around town you can just go and it's so easy... More 

Helpful?
2 Thank liaaafer
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Liaaafer, Thank yo u very much for taking the time to share your experience during your recent stay at Sofitel Queenstown Hotel & Spa. It truly is a pleasure to read your lovely comments and how much you enjoyed your time with us. I have shared your feedback with Alee, Anabelle and Dayana; our ambassadors work tirelessly to make... More 

Christchurch
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My only regret is that I left my wife behind, so was unable to test the bath designed for two. Perhaps next time. Well thought out room, everything just works perfectly, exactly what you need in a hotel and what you can expect from a Sofitel. Beautifully appointed, quiet and the bed is like sleeping on a cloud. Highly recommended... More 

Helpful?
1 Thank michaeljane
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Michaeljane, Thank you very much for sharing you experience at Sofitel Queenstown Hotel & Spa. I am delighted to read that enjoyed MyBed by Sofitel and other in room amenities. We hope to have the opportunity of welcoming you both in the near future. Sincerely, Vincent Macquet General Manager More 

Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff, and a well appointed room. The location could not be any better with ski rental shops, restaurants and bars over the road and the bus to Coronet Peak and the Remarkables 100 metres up the road.

Helpful?
1 Thank Goldenba
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Goldenba, Thank you so much for sharing your recent experience at Sofitel Queenstown Hotel & Spa. We hope to welcome you back in the near future. Sincerely, Vincent Macquet General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa recently awarded only Qualmark Exclusive Hotel. Inspired by the charms of Paris and the charisma of Queenstown hospitality, be mesmerized by its tasteful combination of French antique chic and local avant-garde design. Centrally located and providing exceptional personal service the hotel truly embodies the Sofitel concept 'art de vivre' - the art of living. The lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. Elegantly appointed rooms and suites feature comforts such as Sofitel's sumptuous 'MyBed', double spa bath and separate walk-in rain shower. Modern LCD TV entertain in bedroom and bathroom, a pillow menu and plush New Zealand possum throws add yet another fine touch. Hotel facilities include intimate Nue Lounge and the luxurious Left Bank Cafe - part French kitchen, part tea room - open for breakfast and lunch in charming Paris fashion. The 'piece de resistance' is So Spa, a relaxing haven where mind, body and spirit unite. Using French and New Zealand products, So Spa's lavish treatments, which include a traditional Maori rituals and Hammam steam room, place strong emphasis on balance, well being and regeneration. ... more   less 

Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $191 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Number of rooms: 82
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Also Known As:
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Hotel Style:
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#5 Luxury Hotel in Queenstown
#6 Family Hotel in Queenstown
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