Located on the shores of Lake Wakatipu, Queenstown Village apartments boasts spectacular lake and mountain views. Just 5 minutes from the local airport, our apartments provide the perfect base to explore all the attractions that have made Queenstown famous the world over. Drive to the town center in 15 minutes or take a 2 minute walk to the dock and hop on to the Watertaxi for ride into town. Looking to dine out? The Kawarau Village just outside your front door offers a range of award winning dining options.
Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great place to stay. We were a group of 10, 5 couples. Awesome location, with beautiful views. Nice places to eat and drink close by. Great amenities. We have stayed twice now in the last 3 months. I'm sure we will be back.
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Date of stay: September 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie Shang, Owner at Queenstown Village Apartments
Responded Sep 24, 2020
Dear Martin, Thank you for your fantastic review. It's great to hear you like our apartments. We look forward to seeing you soon. Kind regards, QVA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely 5stars apartment , very clean comfortable,you have car park at the hotel underground car park,its quiet and the view it’s amazing,huge recommended everyone very close to the city center beautiful environment
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie Shang, Owner at Queenstown Village Apartments
Responded Aug 17, 2020
Thank you for your fantastic review of our apartment. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We overnighted in this 2-bedroom, 2 bath apartment right near the Hilton, which couldn't accommodate us on the last night of our southern sojourn. What a pleasant surprise to find such a quiet, nicely furnished, very clean lodging just steps away from the celebratory "last night in Queenstown" dinner we'd already booked at the Hilton's restaurant. The thought of having to taxi back and forth from downtown Queenstown for the big dinner on our last night was very unappealing, so finding this apartment kind of rescued us. The price was modest and the check-in arrangements were a snap. Everything was very well explained in the informational emails and confirmations we received before departing on our trip. We had no trouble getting in or out, and as a bonus the lodging was convenient to the airport for our early morning flight back to Wellington. We'd certainly consider staying here again, especially if traveling with friends or family members, so that we could all be together, in such pleasant surroundings. For four people, this would be a real bargain. The only drawback -- for some, maybe, but not for us -- might be the steep walk to get between the apartments and the lake shore with its lovely walking trail, and also the various eateries around the Hilton, although with a full kitchen, it would be easy to bring or to make your own meals right here. And, more than compensating for the steep access, there are fine views of the lake and mountains from these apartments, and you're far enough from the bustle to enjoy peaceful nights good for sleeping after busy, active days. Highly recommended.…
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Date of stay: December 2018
Value
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie Shang, Owner at Queenstown Village Apartments
Responded Aug 17, 2020
Thank you for taking the time to provide feedback. It's glad to hear our large apartments suit your needs. It's a common feedback about the geography in this area. Hope welcome to you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good find 10km from the town centre but by Lake Wakatipu. The apartment had three bedrooms with two of them consisting of a queen bed and the other having two singles. So 6 people would be the most you can comfortably sleep without using the sofas in the lounge. The apartment itself was quite large and was two floors. On the bottom floor there was a separate living room and lounge both which consisted of a small television. A full kitchen and a dining table could also be found on the bottom floor. You couldn’t complain that something was missing as there was a lot of room and all the amenities you would have in a home. The fridge is not your typical mini bar stocked with snacks and drinks but had a dozen milk pods. There was a toilet near the kitchen as well meaning there were three toilets in the apartment. On the upper floor there were three bedrooms and two full bathrooms complete with a separate bath and shower along with all the soaps and shampoos which were of average quality. The bathrooms were quite spacious and all had heater/fan, heated towel racks etc. The bedrooms all had a lake view which was nice and all had a small television. The floor to ceiling windows made for a great view.There was a wide range of pillows to choose from and the mattresses were alright. I didn’t encounter any problem such as stained sheets or sanitary items from previous guests so on the hygiene front everything was adequate. Being an apartment and only staying for one night meant we didn’t miss house keeping or room service but the whole place was rather clean upon arrival. We had 5 people and never moaned about space as there was so much of it and was easily bigger than having three bedrooms in a hotel. We were visiting during the New Zealand school holidays so those unaware would have been surprised at the price of the apartment. So if you want to avoid these high prices I would recommend travelling outside New Zealand school holidays. Overall I thought this was a convenient place to stay for one night on the lake front, however you have to drive for about 10 minutes to the town centre but that didn’t bother me. This place is great for families due to the sheer size and the apartment consisting of 3 bedrooms. I would definitely consider this place if I return to Queenstown in the future.…
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Date of stay: April 2018Trip type: Traveled with family
Room Tip:Room with a lake view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from QVAteam, team at Queenstown Village Apartments
Responded May 22, 2018
Thank you for the fantastic description of our apartments! I am so pleased that it suited your needs and hope to see you back again !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 5 bedroom Appartment for 4 nights. The Appartment was Very clean with wonderful views kids really loved it. Only 10 mins drive to Queenstown Highly recommend for big families. The Only down side was price
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Date of stay: January 2017
Rooms
Location
Service
Trip type: Traveled with family
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Response from QVAteam, team at Queenstown Village Apartments
Responded May 22, 2018
Thank you! Hope to see you back again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Selected this place because it suited my needs and for the period i was travlling at was hard to find a good place with good rates. This was one of the place i loved from looking at the pictures and i have stayed at the hiltons before so i thought it wont go wrong,despite the fact the price was very high. When i arrived, we had abit of difficulty of finding our apartment because they dont have a reception. They did have a contact number and once i called, a lady came to help us and she was very friendly and nice to talk to. Once we were in the room, it was love at first sight. The apartment was nicely set up, had everything you would need, even cooking oil, salt n pepper. Both rooms had own bathroom so the three of us didnt have to fight over the shower. The main room had a bath tub which my husband loved even more than what we have at home. Beds were very comfortable, the whole experience was great except one thing was that our apartment was by the drive way that goes down to the hiltons and we would hear every car drive pass and the apartment next to us were very noise when returned back and it was at 1am! Im a light sleeper,once awake very hard to go back to sleep! So if we go again,we will ask for one that the rooms are not facing the road.…
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Date of stay: January 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from QVAteam, team at Queenstown Village Apartments
Responded May 22, 2018
Thank you so much for your review! I am pleased you enjoyed the apartment as your base while in Queenstown. We hope to have you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful 4 bedroom 2 floor unit facing the lake- It is modern with a washer /dryer and comfy beds. Beware that kitchen/living/porch areas are smaller than they appear online, those areas were tight for 7 of us. Location a little out of town was a blessing on busy New Years Eve! The parking is way down the hill so if walking uphill or distance to get a car is an issue might not work well for you. The house keeping upon arrival was not great (stove dirty, no hand soap, no hot pads, hair in shower, ALL tv/vcr clickers not working, WiFi timed out ) but when we called response was very quick and helpful. Overall, a good choice especially for a family.
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Date of stay: December 2016
Value
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:we had upper level unit- in #6-quiet and good views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from QVAteam, team at Queenstown Village Apartments
Responded May 22, 2018
Thank you for your review. Again i do apologise that the room was not as expected upon arrival and appreciate you giving us the opportunity to rectify the matter on your arrival. We are happy to read you enjoyed your time with us and look forward to welcoming you back again !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So glad we chose this apartment to stay during our trip to Queenstown. We initially booked for a night, and ended up staying another night - although we got different apartments. The apartments were spacious and luxurious - 2 floors. Bedrooms and bathrooms are standard, the living room though was great. And there was another small living room. View from the apartments were great - you get to see the lake. Location was perfect - was a bit far from the city center, but the privacy is what makes it great. If you go down passing by the Hiltons, you'd be able to get down to the lake - which is a good spot for taking pictures & hanging out. Although we only communicate through the phone, the staff was very friendly and helpful. Checking in and out was simple. Price was reasonable for such big & well maintained apartments.…
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Date of stay: January 2016Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from QVAteam, team at Queenstown Village Apartments
Responded May 22, 2018
Thank you for your review! We hope to have the opportunity to host you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 3 nights with family, very chic and modern units with an excellent view. Strongly recommended. Close to the airport and water taxi make access cross the lake possible and enjoyable. 4-5 nights worth to stay
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Date of stay: December 2016Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from QVAteam, Manager at Queenstown Village Apartments
Responded Dec 23, 2016
Thank you so much for your feed back! We are so pleased that you are having a good time with us. Wishing you a festive season and good start to 2017!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.