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Novotel Queenstown Lakeside

3,277 reviews
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Traveler (750)
Room & Suite (235)
Dining (31)
Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travelers talk about
“great location”(564 reviews)
“rose garden”(46 reviews)
“in town”(155 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Novotel Queenstown Lakeside
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,277)Write a Review
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3,061 results
Traveler rating
1,212
1,396
346
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1,212
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346
77
30
Show reviews that mention
All reviewsgreat locationrose gardenin townconcierge deskper daytwo double bedstop floorstandard roomrestaurants and shopsfree wificentral locationbuffet breakfastlakeview roomsmall balconynice roomslake viewstayed here for nights
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1 - 5 of 3,061 reviews
Reviewed yesterday via mobile

This is our 2nd stay here and won’t be our last. The location could not be more perfect right on the lake and an easy level walk around the lake and town centre. The rooms are clean, beds comfortable and the staff are extremely helpful....More

Thank Kellie M
Hotel's Favorite
Reviewed January 7, 2018

Stayed for business and was very happy and comfortable during my stay. This will definitely be my first choice when I return to Queenstown. The room I stayed in was a good size, had a nice view of the mountains and was super clean and...More

1  Thank Joel C
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded January 8, 2018

Dear Joel C Glad you enjoyed staying with us and that the team looked after you so well. Thanks for the feedback - we hope we will get to see you again soon. Regards Jim Moore General Manager

Reviewed 2 days ago via mobile

We stayed three nights at This hotel and had a wonderful time, hotel receptionists were very professional and helpful, the hotel doesn’t have parking area but they gave us an parking ticket for a public parking lot in the town, it cost NZD15 for 24...More

Thank ExploreTibet-Sonam
Reviewed 1 week ago via mobile

Spent 3 nights there, firstly the good things. Staff are nice, location is great, the foyer area makes you feel like you are staying at a nice hotel. The not so good things - expensive, the beds are too soft, the place gets noisy in...More

Thank Zoran T
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 2 days ago

Dear Zoran T Thanks for your comments and for staying with us. Our aim is to stay competitively priced with the market that we have and the prices do fluctuate a lot at various times and depending on events that may be on. February is...More

Reviewed 1 week ago

Our tour company selected this hotel for us and we appreciate the location away from downtown which allows for a quiet sleep experience. The entire lobby staff were excellent and anticipated our needs. The included breakfast buffet was top notch. The property was located on...More

Thank kyle s
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 2 days ago

Dear Kyle s Sounds like you had a very enjoyable stay and that we met all of your needs which is just what we are try to achieve with all of our guests. Great to get your feedback which will be discussed with the team...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$140 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$140 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (750)
Room & Suite (235)
Dining (31)
Pool & Beach (13)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Sameera G
December 3, 2017|
AnswerShow all 4 answers
Response from GMNovotelQT | Property representative |
Apologies that this response has taken so long.Having been away on annual leave this appears to have been missed. In answer We do not advertise any of our rooms with Lake Views - depending on the time of year some rooms... More
1
Vote
Joel W
August 21, 2017|
Answer
Response from GMNovotelQT | Property representative |
Hi Joel, apologies that this has not been answered sooner. There are a number of ways to get to the ski fields and shuttles go from within the town area - based at the NZSki Snow Centre. on a regular basis - from the... More
0
Votes
Amber H
August 19, 2017|
AnswerShow all 4 answers
Response from GMNovotelQT | Property representative |
Hi Amber parking options - valet parking at $22 - we park your car and deliver it back to you any time you want it during that day. Self park 1 block from the Hotel in the Wilson's car park - $15 for as many in and... More
0
Votes
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12345613
Room Tips
"A room on the courtyard avoids any street noise."
Read review
"Most definitely above the ground floor and overlooking the lake"
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"top floor lake view"
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"Lake view 4th floor was lovely if you are prepared to pay a bit more."
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