We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Queenstown Lakeside

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Queenstown Lakeside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,785 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,614: English reviews
Monterrey, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel has an amazing location and service from the front desk staff to the tours guys and the housekeeping was splendid. The rooms were good as you would expect from a Novotel but nothing amazing, I would highly recommend this hotel if you don't have a car and want to experience Queenstown to the fullest

Helpful?
Thank Jorge G
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Jorge G Thanks for your recommendation to others to stay with us and for staying yourself. The Hotel is continuing to upgrade facilities and to talk to our new owners about the next evolution of the property with the desire to ensure that it maximises the fantastic location and great service from our team. In the mean time our... More 

Greater Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here recently and the location is fantastic as you can walk to everything, or hire bikes opposite the hotel. This is not a luxury hotel, a little tired but comfortable. A lovely bar area, and our restaurant meal was fine, but small servings! Compared to other hotels we stayed at the rooms were quite small, but great staff...... More 

Helpful?
1 Thank Elly890
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Elly890 Thanks for staying with us - you are correct we are not a luxury Hotel - we are a 4 Star Hotel in a fantastic location and as you have pointed out, Great staff. We are glad that you enjoyed your time with us and hope that we will see you again some time soon. If you are... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A lovely hotel that is so close to town. You can easily get around walking and there is so much to see and do and taste. We were assisted by wonderful staff at the activities hub that gave us accurate and helpful information during our stay. It was nice to wake up and see the cherry blossoms in bloom in... More 

Helpful?
1 Thank DanDanlovesthebeach
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear DanDanlovesthebeach Thanks for staying and giving us your feedback. It certainly sounds as if you enjoyed your time here and that the team looked after you well. The cherry blossoms are amazing at the moment - Queenstown has 4 distinct seasons and these trees really show this off. Thanks - hope to see you again soon Regards Jim Moore... More 

Manila, Manila, Philippines
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm visiting Queenstown for the first time and found Novotel. It's a short walk and overviewing the Lake Wakatipu (which I really love). The service was very nice as well. I commend Sam from the concierge and tours area helping me book a tour. I can't wait to be back!

Helpful?
1 Thank claraquiambao
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear claraquiambao Thanks for your comments - great to hear that you cannot wait to come back - we would love to see you again. I will pass on your comments to Sam and the team Hope to see you soon Jim Moore General Manager More 

Paris, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Novotel Queenstown for 1 night recently and the location was great being at the fringe of the town centre but within minutes walk to all the restaurants/bars/water and main street. The hotel is pretty much a 70/80s hotel with updated interiors and clean overall. For it's price and location, you can see why it's a popular choice.... More 

Helpful?
Thank DocH-Traveller
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear DocH-Traveller Thanks for staying with us. The Hotel was actually first developed in the late 80s, was added to in the 90s and then had an additional floor added (70 rooms) in 2007/8 so we do have rooms of a number of ages. In November last year we had new owners take over and are working with them to... More 

Columbia, Maryland
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The good: location (steps from town, shopping, terrific restaurants, etc.). Nice lake-view courtyard with blooming cherry blossom trees. Modern bar setting and entry. Appears to be one of the better places to stay in town that doesn't require a hike. Forgivable/circumstantial: crowded breakfast service and guest services - the front desk never seemed empty and didn't cycle through guests very... More 

Helpful?
Thank stuck22
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Stuck22 Thanks for staying with us and for your review. You appear to have balanced all of your comments and we appreciate the feedback. The Hotel does stay pretty busy most of the time and our aim is to be able to handle these levels of business at all times and give great service to our guests. The rooms... More 

Level Contributor
136 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located hotel in the centre of Queenstown. It was very very busy when I was there, not enough staff on the front desk but everyone unfailingly polite and helpful. Despite how busy the hotel was it was quiet in so much as rooms were well sound proofed. The rooms are clean comfy and a bit on the small size,... More 

Helpful?
1 Thank Rdnkh
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Rdnkh Thanks for your positive comments about your stay with us. We do have some rooms with just a shower and will be looking to make more of these in the future when we do our next upgrade which we are discussing with the new owners of the Hotel. Great to hear that you enjoyed your coffee and that... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at the hotel during ski season. The hotel is in a great location. However, their best asset is the staff. I would say they were all perhaps the most friendly and helpful I have experienced in a very long time.

Helpful?
Thank A TripAdvisor Member
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Happy Guest Thanks for your positive comments - we love that you enjoyed your stay so much - the team gets a real buzz from the positive reviews that we get and we try to share as much as we can with them. We are hoping to continue to upgrade the Hotel but as you say at the end... More 

North Shore, Auckland, New Zealand
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place, staff all helpful. Had breakfast in the hotel restaurant, choices and quality excellent. Room and common areas seen all clean and in good repair. Location and proximity to the centre of Queenstown is perfect.

Helpful?
Thank Diane I
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Dilli2004 Thanks so much for your positive comments - we really do love passing these on to our team. We hope that we will see you again and that you enjoyed your Queenstown experience Regards Jim Moore General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

644 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (567)
Viewed
View from Room (56)
Viewed
Room/Suite (94)
Viewed
Hotel & Grounds (124)
Viewed
Bathroom (24)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (2)
Viewed
Dining (11)
Viewed
Other (247)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (18)
Viewed
Dining (15)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Queenstown hotels
1.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 57 in Queenstown
4.0 of 5 stars 1,165 reviews
0.5 mi away
Hotel St Moritz Queenstown - MGallery Collection
0.3 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#15 of 57 in Queenstown
4.5 of 5 stars 1,282 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Sofitel Queenstown Hotel & Spa
3.3 mi away
Hilton Queenstown Resort & Spa
0.5 mi away
Pounamu Apartments
Pounamu Apartments
#9 of 57 in Queenstown
4.5 of 5 stars 1,204 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: European, International, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $123 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Hotwire, TripOnline SA, Orbitz, HotelTravel.com, Travelocity, Priceline, Agoda and Odigeo so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#22 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay