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Novotel Queenstown Lakeside

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Novotel Queenstown Lakeside
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2,870 Reviews from our TripAdvisor Community

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Showing 2,691: English reviews
Reviewed yesterday NEWvia mobile

Hotel was good but not going to blow your mind. Where it is located is just perfect and handy to everything. Staff really nice. Would stay again but would stay a little bit fancier if I came back with my husband. Over all worth the money.

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Helpful?
Thank Siobhan S
Apollo Beach, Florida
Reviewed yesterday NEWvia mobile

The hotel was clean and the staff were very friendly. The bath tub is narrow and would greatly benefit from a bow shaped shower rod as the shower curtain tended to stick to you body while showering. The bathrooms, although clean and adequate, could use an update.

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Helpful?
Thank TravelingDan96
Victorville, California, United States
Reviewed 3 days ago NEW

The staff is very friendly. Room is very nice. Hotel is right next to town. Good location for restaurants and stores. It's very close to the lake. Laundry room is very easy to use and affordable. Nice balcony to go out on.

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Thank Gena B
Surrey, Canada
Reviewed 5 days ago NEW

Right in the centre of all the action in Queenstown but still far enough away that when you want piece and quiet you'll enjoy that too. Smaller rooms but adequately appointed. The bed was comfortable. The patio door could cracked open securely a few inches to ensure fresh air all night.

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Thank fayo400
Newcastle, Australia
Reviewed 5 days ago NEW

Return visit before during and after our treks in Fjordland National Park. Once again well looked after by Jim and his team. Most comfortable beds and linen ever. Dinner in Elements (it was raining) excellent.

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Helpful?
Thank Peter M
Macau, China
Reviewed 1 week ago

Centrally located in the heart of Queenstown. Right next to the beautiful lake. Easily walk to all shops and restaurants, also some of the tourist attractions. The staff are very professional, friendly and efficient. Good size room, clean and comfortable bed. A pleasant and enjoyable stay.

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Thank Ron N
Reviewed 1 week ago via mobile

After researching all the possible options in this area we ended up staying in this hotel. We loved it! The location is just perfect, no need for a car, the room felt luxurious, yet still within a reasonable budget and wifi worked great. Would recommend this place 100%.

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Helpful?
Thank carolln
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Carolln Thanks for your 100% support and recommendation. Hope to see you again some time soon regards Jim Moore General Manager

Saint Louis, Missouri
Reviewed 1 week ago

Great, friendly staff. Let us check in a few hours early. They heard it was our honeymoon and left a nice note and chocolates in our room. They also let us let us leave our bags at reception when our checkout time was earlier than our flight. Super nice folks and very walkable to everything we wanted to do. No...

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Helpful?
Thank lotr_whit
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear lotr_whit Thanks for staying with us for your special occasion - hopefully we will see you on many of your anniversaries and other times as well. Queenstown is such a special place at any time of the year and we are glad to share this special time with you. Thanks for staying Regards Jim Moore General Manager

New South Wales, Australia
Reviewed 1 week ago

My wife and I decided on a week in Queenstown for just a complete chill out with no particular desire to hire a car but just take in the local atmosphere. We last visited NZ in 1985. This hotel is well suited for what we wanted and was so good that we are planning on going back and doing it...

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Helpful?
Thank David S
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear David S Thanks for your "excellent" endorsement of our Hotel - the team are continually focused at delivering a great experience to our guests. The hotel stays pretty full so our aim is to run the Hotel efficiently for the benefit of our guests regardless of how full we are. We really appreciate all feedback as it allows the...

Toronto, Canada
Reviewed 2 weeks ago via mobile

The check-in process in the hotel was breeze. The staff were nice. The hotel is located right next to the the lake in queenstown. The queenstown garden is also 2 min walk from the hotel. No rental car/taxi needed if staying in the hotel. All of the tourist attraction in queenstown is walkable from the hotel. The room was well...

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Helpful?
Thank sachinsoman
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Sachinsoman Thanks for your generally positive review and your suggestions for further improvements. Housekeeping normally gets very good comments so it is disappointing to hear that while you advised the Front Desk staff that you would be out for a time that this may not have been passed on to the Housekeeping team so that they could accommodate your...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: European, New Zealand, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $144 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#22 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Queenstown Lakeside staff and other travelers.
29 questions
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Questions? Get answers from Novotel Queenstown Lakeside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room are very quiet and great air conditioning”
 of 5 bubbles genab2015, 3 days ago | Read review
“All the rooms seem to be well positioned”
 of 5 bubbles fayo400, 5 days ago | Read review
“great views of the lake from some of the rooms, very clean”
 of 5 bubbles lotr_whit, 1 week ago | Read review
“A lakeside room is the preferred and on a high floor”
 of 5 bubbles Z8322KOdavids, 1 week ago | Read review
“Get into Horne and go for third floor facing the lake. Mine was two double beds (only available) for solo traveller.”
 of 5 bubbles AlanW653, 2 weeks ago | Read review
5 of 5
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