We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Queenstown Lakeside

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Queenstown Lakeside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,864 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,685: English reviews
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW via mobile

After researching all the possible options in this area we ended up staying in this hotel. We loved it! The location is just perfect, no need for a car, the room felt luxurious, yet still within a reasonable budget and wifi worked great. Would recommend this place 100%.

Helpful?
Thank carolln
Saint Louis, Missouri
Level Contributor
9 reviews
Reviewed 2 days ago NEW

Great, friendly staff. Let us check in a few hours early. They heard it was our honeymoon and left a nice note and chocolates in our room. They also let us let us leave our bags at reception when our checkout time was earlier than our flight. Super nice folks and very walkable to everything we wanted to do. No... More 

Helpful?
Thank lotr_whit
New South Wales, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

My wife and I decided on a week in Queenstown for just a complete chill out with no particular desire to hire a car but just take in the local atmosphere. We last visited NZ in 1985. This hotel is well suited for what we wanted and was so good that we are planning on going back and doing it... More 

Helpful?
Thank David S
Toronto, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

The check-in process in the hotel was breeze. The staff were nice. The hotel is located right next to the the lake in queenstown. The queenstown garden is also 2 min walk from the hotel. No rental car/taxi needed if staying in the hotel. All of the tourist attraction in queenstown is walkable from the hotel. The room was well... More 

Helpful?
Thank sachinsoman
Level Contributor
3 reviews
Reviewed 1 week ago

Our tour group stayed in the hotel for 3 days. The hotel staff were very friendly and accommodating. The room was a good size and the bathroom was clean and well-lit. The location was perfect for visiting the lake, the park or any of the cafes and bars and restaurants. The staff was very helpful with any excursions or adventures... More 

Helpful?
Thank Sylvana B
Melbourne, Victoria, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

I stayed for 4 nights. The room was fine (Horne 450) and looked over the little park to the lake. All comfortable though the bathroom is small. Shower over the bath - which is very short and so knees to chine when using it - and the screen only comes across when the toilet seat is down! Breakfasts are good... More 

Helpful?
Thank Alan W
Guwahati, India
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

This hotel is located by the lake Wakatipu, and offer a nice view of this beautiful lake and the mountains beyond as you step out of the hotel. The room we stayed in was OK, and buffet breakfast had many options. Recommended, especially for its location….

Helpful?
Thank IamSSinha
Christchurch, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Our company held a presentation to our industry in Queenstown on Monday the 21st November 2016. The hotel staff were great in making the whole function run smoothly. We used a room off the breakfast dining area so easy access and the finger food provided was tasty and disappeared quickly. Possibly the only negative about the location was parking for... More 

Helpful?
Thank mckiwi2016
New Zealand
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I continue to choose this as my base in Queenstown and the changes following change of management and practice are noticeable. It now matches my requirements on business or leisure trips by being central, clean and comfortable. Pricing is reasonable. The restaurant standards continue to improve making dining out unnecessary. Room service is excellent though the paper cup on my... More 

Helpful?
Thank Lee1210
Nelson, Nelson, New Zealand
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Pretty time of year to visit Queenstown as the blossoms were out on the cherry trees. Stayed at the Novotel, our room was a little tired, but nice and clean. Only walking distance to the town, lake and restaurants. Had a great weekend.

Helpful?
Thank Sydneyshopper2014
Questions? Get answers from hotel staff and past guests. Ask a question

711 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (632)
Viewed
Hotel & Grounds (160)
Viewed
Dining (15)
Viewed
Room/Suite (98)
Viewed
View from Room (58)
Viewed
Bathroom (26)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (2)
Viewed
Other (264)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (10)
Viewed
Dining (15)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Queenstown hotels
1.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 57 in Queenstown
1,217 reviews
0.5 mi away
Hotel St Moritz Queenstown - MGallery Collection
3.3 mi away
Hilton Queenstown Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#16 of 57 in Queenstown
1,312 reviews
0.5 mi away
Pounamu Apartments
Pounamu Apartments
#10 of 57 in Queenstown
1,242 reviews
0.2 mi away
Sofitel Queenstown Hotel & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: European, New Zealand, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $145 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Travelocity, ACCOR, Expedia, Booking.com, Orbitz, Hotels.com, HotelTravel.com, Agoda, Priceline and Odigeo so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#22 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Novotel Queenstown Lakeside staff and other travelers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Novotel Queenstown Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great views of the lake from some of the rooms, very clean”
 of 5 bubbles lotr_whit, 2 days ago | Read review
“A lakeside room is the preferred and on a high floor”
 of 5 bubbles Z8322KOdavids, 2 days ago | Read review
“Get into Horne and go for third floor facing the lake. Mine was two double beds (only available) for solo traveller.”
 of 5 bubbles AlanW653, 1 week ago | Read review
“Ask for a room with view of the lake. Rooms with windows opening towards the courtyard face each other, and do not have the privacy.”
 of 5 bubbles IamSSinha, 1 week ago | Read review
“Ask for a Lake View room and be prepared to pay the premium.”
 of 5 bubbles Lee1210, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay