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Novotel Queenstown Lakeside

TripAdvisor$87*
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Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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$87*
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Novotel Queenstown Lakeside
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3,069 Reviews from our TripAdvisor Community

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Showing 2,874: English reviews
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Buenos Aires, Argentina
Reviewed yesterday NEW

2 Addendum. This hotel was having lift maintenance three days I was there. I realise lifts need fixing but the hotel is designed in a way that you couldn't access the lift on the other side of the U shape . As my room was on the third floor, and I am now over seventy, I wasn't happy . When...

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Helpful?
Thank J298BXheatherc
Golden Bay, New Zealand
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

Novotel is in a great location, right in the heart of Queenstown, beside the lake, but in the quiet part of town. Set among beautiful gardens, peaceful, serene views of either the lake or lovely green gardens. The hotel is very easy access from street level, has a very good consierge car parking service , for which you pay $22/...

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Helpful?
3Thank Jude G
About Hotel's Favorite Review
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Jude G Thanks for your positive feedback about so many aspects of your stay. We acknowledge your comments about the showers - we do have some rooms with walk in showers for those that need this. We will be working to modify more of our rooms to this when we next do an upgrade although we do still have...

Sydney, Australia
Reviewed yesterday NEW

no complaints, friendly staff, clean room and warm, great location, close to the water, walking distance to all restaurants and bars. Pleasant bar and sitting areas on ground level. Reasonable price for room.

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Helpful?
Thank Jenny M
Sydney, Australia
Reviewed yesterday NEWvia mobile

Essentially selected the lakeside for its location on a very short stay in Queenstown Arrived mid afternoon and as I'd checked in online it was quite seamless Location meant it was a pleasant area to walk in with a wide choice of bars, restaurant and shops literally outside the door Room was large, well furnished and looked into lakeside park...

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Helpful?
Thank Rotiman1
Reviewed 2 days ago NEWvia mobile

Novotel hotel is very good. The hotel staff is not good his name is Tony. Not replay properly and morning breakfast is not good Fruit juice is not available No fruit I stay 4 nights in hotel. Location is good

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Helpful?
Thank Bheru S
Auckland, Auckland, New Zealand
Reviewed 4 days ago NEW

Great location, clean tidy room, helpful staff,would definitely stay there again. Very convenient to the shops, gardens, lake and attractions. We took advantage of the valet parking which cost extra but so handy

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Helpful?
Thank Diane P
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Diane P Thanks for your comments - always great to get feedback from our guests. Hope to see you again soon Regards Jim Moore General Manager

Sydney, Australia
Reviewed 5 days ago NEW

The rooms at this hotel are a little small, but perfectly OK. After all, who wants to stay in a room all day? Staff members were almost all young people and were not only very efficient, but friendly and courteous as well. Being an older person, one is all too often confronted with disinterest from many young workers in a...

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Helpful?
Thank Willyum1938
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Willyum1938 Thanks for your positive comments - the team is focused on looking after all our guests and making sure that we create great memories for our visitors to Queenstown. Thanks for the feedback Jim Moore General Manager

Reviewed 5 days ago NEW

Awesome location. Great that it is just a stroll away from town and the Queenstown Gardens. Friendly staff, who provide great service. Complimentary hot chocolate was most welcome on a chilly afternoon.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank marinabR4895WF
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear MarinabR4895WF Thanks for staying with us - hot chocolate in winter and refreshing iced tea in summer to welcome our guests back to the Hotel. The team is always looking for the little things that make a guest's stay memorable. Thanks for highly recommending us to others - it is appreciated Regards Jim Moore General Manager

Reviewed 6 days ago NEWvia mobile

Hotel is very nice .Good Location near to Lake , walking distance for sky line gondola & ice bar . Good lake view from room & staff is very helpful. There are near by indian Restaurants.i will recommend to my family & friends.

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Helpful?
Thank AshishDave1976
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear AshishDave1976 Thanks for your comments - thanks for recommending to your family and friends and for telling others of your experience via this review. Regards Jim Moore General Manager

Auckland, New Zealand
Reviewed 6 days ago NEW

We had just 1 night in Queenstown this stay so decided to make the most of it and stay very centrally. The Novotel lakeside is literally in town. Restaurants begin across the road and it's a short stroll to the shops and other attractions. The staff where all welcoming friendly and couldn't have been more helpful. The room was big...

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Helpful?
Thank NZtraveller02
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear NZTraveller Thanks for your review. Valet parking is one option that we have - we also have paid self parking at the Wilsons car-park with options of multi entry or single entry. We believe that these options are the best options for our guests however there are also short term options and parking on the meters outside the Hotel...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: New Zealand, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $110 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Queenstown Lakeside staff and other travelers.
34 questions
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Questions? Get answers from Novotel Queenstown Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“South facing rooms have a lake view. Some western rooms have a partial view.Eastern rooms would be dark in the afternoon.”
J298BXheatherc, yesterday | Read review
“Higher floors, all have nice outlook, maybe better facing out over street”
jennymR3680UZ, yesterday | Read review
“ground floor rooms are closer to the lake. One side faces the lake and the other faces the mountains. Both are excellent”
kutinari, 6 days ago | Read review
“all are pretty good”
peternz_13, 1 week ago | Read review
“rooms overlooking the rose garden and lake are quieter.”
Andy6056, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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