We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Queenstown Lakeside

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Queenstown Lakeside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,790 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,619: English reviews
Sydney, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 5 nights in SEP school holidays . It was our first time in Queenstown and we loved it ! So glad we chose the Novotel over its higher rated more refined sister , the Sofitel ! For our needs , ( ie travelling as a family with 7 year old boisterous boy ) it was perfect... More 

Helpful?
Thank Yeahbab
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the 3rd time I have stayed at the Novotel and it never disappoints. My room was clean and comfortable. All the staff are pleasant and keen to help. Meals were good. The hotel has a very laid back friendly feeling. The position of the hotel, on the lake and with a flat walk into town is very suitable... More 

Helpful?
Thank india255060
Sydney, New South Wales, Australia
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once we arrived we were able to walk everywhere from this hotel. It's 15 minutes walk to the gondola and 10 minutes walk to the marina to get the TSS Earnslaw. When we arrived we were told about the night noodle market, however we decided after walking around the town we would eat in the restaurant at the hotel. The... More 

Helpful?
Thank Vanessa M
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Vanessa M Thanks for staying - it appears that you very much enjoyed your time in Queenstown and that basing yourself at Novotel worked very well for you. We hope to see you again soon - there is so much to see and do in Queenstown at all times of the year that I am sure we can lure... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Perfect location, walkable to everything. Didn't care for the handicap room we were first given and were moved immediately with no problems and pleasant service. Completely recommend this hotel. Room is size able, bed is comfy. Towels are soft.

Helpful?
Thank Beth S
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Beth S Thanks for your positive comments and for staying with us - it is always good to be able to pass these comments on to the team. regards Jim Moore General Manager More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Fantastic location close to everything, spacious rooms with beautiful views, friendly and helpful staff. We stayed for two nights before our wedding and even though our wedding wasn't at the Novotel the staff sent up a bottle of wine and chocolates as congratulations which we thought was lovely.

Helpful?
Thank aface23
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear aface23 Congratulations on your recent wedding - it is a beautiful place for weddings. We hope that you get to come back many times - perhaps for anniversaries - but any time is good. Thanks for staying Jim Moore General Manager More 

Monterrey, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel has an amazing location and service from the front desk staff to the tours guys and the housekeeping was splendid. The rooms were good as you would expect from a Novotel but nothing amazing, I would highly recommend this hotel if you don't have a car and want to experience Queenstown to the fullest

Helpful?
Thank Jorge G
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Jorge G Thanks for your recommendation to others to stay with us and for staying yourself. The Hotel is continuing to upgrade facilities and to talk to our new owners about the next evolution of the property with the desire to ensure that it maximises the fantastic location and great service from our team. In the mean time our... More 

Greater Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here recently and the location is fantastic as you can walk to everything, or hire bikes opposite the hotel. This is not a luxury hotel, a little tired but comfortable. A lovely bar area, and our restaurant meal was fine, but small servings! Compared to other hotels we stayed at the rooms were quite small, but great staff...... More 

Helpful?
1 Thank Elly890
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Elly890 Thanks for staying with us - you are correct we are not a luxury Hotel - we are a 4 Star Hotel in a fantastic location and as you have pointed out, Great staff. We are glad that you enjoyed your time with us and hope that we will see you again some time soon. If you are... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A lovely hotel that is so close to town. You can easily get around walking and there is so much to see and do and taste. We were assisted by wonderful staff at the activities hub that gave us accurate and helpful information during our stay. It was nice to wake up and see the cherry blossoms in bloom in... More 

Helpful?
1 Thank DanDanlovesthebeach
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear DanDanlovesthebeach Thanks for staying and giving us your feedback. It certainly sounds as if you enjoyed your time here and that the team looked after you well. The cherry blossoms are amazing at the moment - Queenstown has 4 distinct seasons and these trees really show this off. Thanks - hope to see you again soon Regards Jim Moore... More 

Manila, Manila, Philippines
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm visiting Queenstown for the first time and found Novotel. It's a short walk and overviewing the Lake Wakatipu (which I really love). The service was very nice as well. I commend Sam from the concierge and tours area helping me book a tour. I can't wait to be back!

Helpful?
1 Thank claraquiambao
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear claraquiambao Thanks for your comments - great to hear that you cannot wait to come back - we would love to see you again. I will pass on your comments to Sam and the team Hope to see you soon Jim Moore General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

644 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (567)
Viewed
View from Room (56)
Viewed
Room/Suite (94)
Viewed
Hotel & Grounds (124)
Viewed
Bathroom (24)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (2)
Viewed
Dining (11)
Viewed
Other (247)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (18)
Viewed
Dining (15)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Queenstown hotels
1.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 57 in Queenstown
4.0 of 5 stars 1,166 reviews
0.5 mi away
Hotel St Moritz Queenstown - MGallery Collection
0.3 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#16 of 57 in Queenstown
4.5 of 5 stars 1,282 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Sofitel Queenstown Hotel & Spa
3.3 mi away
Hilton Queenstown Resort & Spa
0.5 mi away
Pounamu Apartments
Pounamu Apartments
#10 of 57 in Queenstown
4.5 of 5 stars 1,205 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: European, International, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $123 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Orbitz, TripOnline SA, Travelocity, Priceline, Odigeo, HotelTravel.com and Agoda so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay