We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all B&B in Queenstown

Pencarrow

150 reviews
Save
Traveler (73)
Room & Suite (41)
Dining (13)
Overview
  • Excellent95%
  • Very good1%
  • Average1%
  • Poor2%
  • Terrible1%
Nov 7, 2017
“No hot water in the bathroom ”
Nov 2, 2017
“Disappointed”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Bar/Lounge
Spa
4.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (150)Write a Review
Filter reviews
147 results
Traveler rating
138
1
2
4
2
Traveler type
Time of year
LanguageEnglish
138
1
2
4
2
See what travelers are saying:
FilterEnglish
Updating list...
1 - 5 of 147 reviews
Reviewed November 7, 2017 via mobile

In a freezing night in Queenstown there's no hot water in the bathroom. There were a couple of minutes of hot water and then it was gone. Certainly not a luxury accommodation. They leave you with a cold shower and there's no one to sort...More

Thank Leandro V
Reviewed November 2, 2017

I should have read the most recent reviews. Tired and in need of a make over, certainly no longer a 5 star. Although room was clean and tidy it was very dated and bath mat just inside the door is not a good impression. In...More

Thank Wendy A
Reviewed May 2, 2017 via mobile

Beautiful location and room but overall experience and customer service could be improved. It was hard to locate the owner at a number of times during my stay and no room service during my 2 nights stay.

Thank SK_traveller_12
Reviewed April 8, 2017 via mobile

Don't stay here. There are plenty of other properties nearby at a better price. The location is on top of a hill so walking to and from is not an option. There is no management on site and they were extraordinarily hard to reach by...More

Thank StaySee7
Reviewed March 16, 2017

Ratings prior to 2015 were 5 star, but now need to be discounted. There seems to have been a change of ownership or management and the place is in great need of a makeover. Threadbare stair and landing carpets, very scruffy entrance way and gardens,...More

Thank Airportroamer
View more reviews
PreviousNext
12345630
About
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Room amenities
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Spa
Details
Price range
$192 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$192 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (73)
Room & Suite (41)
Dining (13)
Pool & Beach (1)
Hotel & Grounds (39)
Questions & Answers
Ask a question
leniiiiii
November 26, 2014|
Answer
Response from AvonleighSumfun | Property representative |
Please email us from our Pencarrow website and we can assist. Thank you and kindest regards, Kari
0
Votes
Room Tips
"There are two suites on the first floor and two suites on the second floor; I was in the lower left..."
Read review
"All rooms are lovely and offer beautiful views. Breakfast was outstanding!"
Read review
"All suites have a wonderful lake and mountain view. We had the lighthouse suite which has a separate sitting..."
Read review
"The two upstairs rooms have slightly better views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite