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Eichardt's Private Hotel

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210 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We've just returned from our first ever skiing experience having stayed at the Residence run by Eichardt's - it was incredible. The staff led by Kieran were amazing and any request made of them was never too much trouble. I could not recommend the Residence highly enough as a place to consider staying at if visiting Queenstown with a family... More 

Helpful?
Thank simontheodore
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your comments, it was a pleasure to have you and your family with us at The Residence by Eichardt's - what a spot for your first Ski Vacation! We aim to make the logistics a breeze, organising all the equipment and transfers which can tangle a relaxing experience - you're here for a holiday after all! Kieran... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently booked my boss four nights stay at Eichardt's with her family. The concierge, Kieran, provided outstanding service - going above and beyond to make sure my boss had every aspect of her stay and trip sorted.

Helpful?
Thank brittanywoodford
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Many thanks for your feedback Brittany, it was a pleasure to have Mrs H and her family with us. The team love going the extra mile to Surprise and Delight and I'm delighted to hear everything went as planned - every time I bumped into the family they were grinning ear to ear and planning next season's visit already! We... More 

Boca
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Well this is truly a boutique hotel with no real facilities to speak of. it has a small restaurant and bar and that's it. But what it lacks in facilities and amenities, it makes up for in hospitality and uniqueness. it is a beautiful little downtown hotel with only 5 rooms expanding to 7. it is truly in the heart... More 

Helpful?
Thank Troll8773
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your comments, so glad you enjoyed your Queenstown experience. I am pleased to see your note on the staff as it is the personal interactions that make any hotel experience memorable. The services provided are what sets apart the good hotels from the great, and our team have a mantra to Surprise and Delight - great to... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed June 20, 2016

Stayed at the residence for my wedding and was amazed at the level of service and facilities provided. From the moment that I booked from another country, hotel staff communicated with us and made sure that everything was organised, they even organised for the wedding cake to be made and a last minute driver for photographs! Leonie, Kieran and the... More 

Helpful?
Thank mrsuperspy
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Gentlemen, such a pleasure to hear from you, the photos looked amazing as did all of the wedding party! Delighted all went well and that the teams efforts paid off - we love seeing smiling faces and bucket lists ticked off, you'll have to let us know your plans for next year and we will be ready. Best wishes to... More 

Fort Lauderdale, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016 via mobile

Amazing location, decor and service! From the second we were greeted at the front door by William, we felt we were home. These apartment are beautiful and right in the center of town. I highly recommend that you stay here if it meets your budget. I guarantee you won't find a better place in this beautiful town. We will return!

Helpful?
Thank werserk
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your comments, we were delighted to have you with us as part of your Queenstown experience! We endeavour to make every guest feel like family and I am glad we hit the mark for you. Hope to see you again soon. Regards, James Cavanagh More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

This little hotel has everything from the best position in town with amazing views over the lake and great access to everything. Having only 10 rooms means all the staff get to know you and go out of their way to make your stay special. Get a lake facing room, very large and a great lounge with a fireplace.

Helpful?
Thank JamieJohnson
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Many thanks for your comments, we are delighted that your visit was memorable. Being in the heart of town means you are only a step away from all Queenstown has to offer, and offers a haven from the activity when seclusion is required. What better spot from which to launch any alpine adventure or foodie getaway. Sincerely, James Cavanagh More 

Crested Butte, Co
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2016

I loved every minute of our five night stay at this fabulous hotel. The hotel is beautiful, the rooms luxurious and the location -- right in the middle of town -- is perfect. The staff attends to every detail and I especially appreciated the helpful concierge service. We arrived at the hotel after a day of travel from Wellington to... More 

Helpful?
Thank cbfood
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it is always pleasing to get such glowing feedback on the staff and their efforts, I will ensure this is passed on to the team. A huge part of any vacation are the experiences and interactions and it is a big focus of ours - with a motto to Surprise and Delight. We look forward... More 

Gold Coast, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2016

We stayed for 5 days in late April and I had actually changed my holiday dates so I could stay in this Hotel based on the great reviews. We were not disappointed from the moment we arrived till the time we left. With the ambiance of the building and of course the amazing position we found that we spent more... More 

Helpful?
Thank 001CM
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, much appreciated! I'm delighted we left you with such great memories of Queenstown - look forward to seeing you again when we open the new accommodations in the next door building along with the restaurant in October. Warm regards, James Cavanagh More 

Chelsea, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

Excellent location, right on the waterfront. Amenities were wonderful. Two restaurants, one on site, one off. Both were good. Even though the hotel is the Oldest building in Queenstown the hotel and the rooms were spotless . The staff members were very professional and friendly. They are expanding next door, however the construction did not interfere with the hotels atmosphere.... More 

Helpful?
Thank l c
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your feedback, so glad you enjoyed your Eichardt's experience. The location is just the beginning - my team work hard to deliver the very best and ensure guests enjoy their time outside as much as in, taking advantage of the many activities on offer - and that the hotel is a welcoming sanctuary to return to after... More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2016

and that's even before we mention the fabulous staff of Eichardt's. Our suite was quite large with a great fireplace, view out onto the lake, very nice sized bath and dressing room and large bedroom. The stay was five nights in mid-April, all of which were absolutely great. From welcome at the front door, to tapas and drinks in the... More 

Helpful?
Thank TravelTheWorld3628
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you so much for your wonderful review, I appreciate your comments on the staff and services enjoyed - the guest experience is a huge part of any stay. The location and style lend themselves to a enjoying the best of Queenstown - and the challenge for our team is to ensure you get the very best of everything on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 

Additional Information about Eichardt's Private Hotel

Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $675 - $1,302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Eichardts Private Queenstown
Hotel Style:
#7 Romantic Hotel in Queenstown
#20 Family Hotel in Queenstown
#25 Luxury Hotel in Queenstown
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