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Crowne Plaza Queenstown

1,535 reviews
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Traveler (603)
Room & Suite (313)
Dining (30)
Overview
  • Excellent50%
  • Very good39%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“great location”(253 reviews)
“a lake view room”(75 reviews)
“tss earnslaw”(21 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,535)Write a Review
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1,423 results
Traveler rating
694
557
118
34
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694
557
118
34
20
Show reviews that mention
All reviewsgreat locationa lake view roomtss earnslawin townper dayexcellent hotelhotel is locatedbreakfast buffetlakeview roomrestaurants and shopstwo double bedsnew zealandfree wifilake wakatipustayed here for nightsmilford soundgreat room
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1 - 5 of 1,423 reviews
Reviewed yesterday

My only downside to staying at the Crowne Plaza was that it was only one night! I stayed with my mum after a 5-day trek and the complimentary upgrade to a double twin room (417) with a balcony was a lovely surprise. The bed was...More

Thank LeeGrl
Hotel's Favorite
Reviewed 4 weeks ago

Very central hotel to all activities and dining options in Queenstown. This saves so much travel time and allows more time to enjoy all that Queenstown has to offer. The views from our mountain view room were lovely especially at sunrise. The room and bedding...More

1  Thank chissy2015
Response from NZIHG, General Manager at Crowne Plaza QueenstownResponded 4 weeks ago

Dear Chissy2015, Thank you kindly for your wonderful review of your recent stay here at our hotel. We value your feedback and it is great that our premium location in town helped you to make the most out of your stay in Queenstown. We are...More

Reviewed 1 week ago via mobile

Very well located, parking was a breeze, they even have a laundromat room where you can do your own laundry. Does what is expected from a crowne plaza. I would stay here again if the price is not an issue.More

Thank Thadanim
Response from NZIHG, General Manager at Crowne Plaza QueenstownResponded 4 days ago

Dear Thadanim, Thank you very much for your great review of your recent stay here at our hotel. It is wonderful to see that your stay met your expectations. Thank you for acknowledging our convenient services such as our valet parking and our guest laundry...More

Reviewed 1 week ago

The servicein this hotel was truly terrible. It gets one star for the cheerful cleaning lady and it's position over looking the lake. The one receptionist was too busy to check us in so the guide on our tour did it for us. We were...More

Thank iris g
Response from NZIHG, General Manager at Crowne Plaza QueenstownResponded 4 days ago

Dear Iris, We have contacted you via the Tour Group Operator as we are aware of the issues that you have faced during your stay. If you would like to get in touch with us directly, please find our contact details at the Crowne Plaza...More

Reviewed 1 week ago

We stayed here for two nights. Our room was in the front of the hotel and I think it was on the first floor as our view of Lake Wakatipu was obscured by buildings. We had a balcony and everything we needed for a short...More

Thank Su3611
Response from NZIHG, General Manager at Crowne Plaza QueenstownResponded 1 week ago

Dear Su3611, Thank you kindly for your great review of your recent stay here at our hotel. We are sorry breakfast did not meet your expectations and if you would like to provide further details, please do not hesitate to contact us directly via the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$253 - $484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#13 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#16 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$253 - $484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#13 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#16 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (603)
Room & Suite (313)
Dining (30)
Pool & Beach (2)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Cynthia W
October 17, 2017|
AnswerShow all 3 answers
Response from wilbur183058 | Reviewed this property |
Hi. From memory its only a couple of dollars for the washing machines and the dryers. I found it a really good service.
0
Votes
Bmcl2343
July 21, 2017|
Answer
Response from Thao O |
Try st Moritz hotel
0
Votes
Bmcl2343
July 21, 2017|
AnswerShow all 5 answers
Response from Steve M | Reviewed this property |
My wife and I stayed at the Crowne Plaza. It was very nice. It didn't have that luxury feel to it that you'd expect from that chain but I'm sure they have higher end rooms than what we stayed in. but the rooms were really... More
0
Votes
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123456
Room Tips
"Stay somewhere else"
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"The higher the room the better the views"
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"Lake View Rooms are Amazing!"
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"upgrade if you can to a lake view with a veranda"
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