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Crowne Plaza Queenstown

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Crowne Plaza Queenstown
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1,239 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Dubai, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The best hotel in Queenstown and the best staff. Its in the middle of everything, the staff were very friendly and helpful. Food is excellent. i would highly recommend it to others. View was breathtaking!

Helpful?
Thank Ebtisam A
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear Ebtisam A, Thank you so much for your five star review! It sounds like you really enjoyed your stay with us and I will share your review with the whole team. Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Room is clean and comfortable. Location is next the the city center and lake front. Good room view. Staff were very helpful and cheerful. It has its own car park which solves a lot of problem of finding car park in the congested city center. Check in and check out were fast and efficient. Bathroom have everything I need as... More 

Helpful?
Thank Alex W
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear Alex W, Thank you so much for your five star review! It's wonderful to hear you enjoyed so much about your stay with us; the location, the views, the parking, the bathrooms and most of all our staff. I will share your review with the whole team. Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

New Delhi, India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 3 nights and had a great time in this well positioned hotel. Great location - walked everywhere in Queenstown proper. Lots of bars and restaurants across the road The room was clean & all the staff were really nice and helpful, the buffet breakfast was excellent.!!

Helpful?
Thank sam2189
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear sam2189, Thank you for your review. I am so pleased you enjoyed your time with us and you found our rooms clean and comfortable and our staff helpful and friendly. I am also happy to hear you enjoyed the buffet breakfast. I will share your review with the whole team. Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Queenstown is a quaint city and the perfect hotel was Crowne Plaza, great location and the rooms were just right. I liked the nice touch of a free sweet smelling spray for a good night's rest laid on your pillow. Tip: to save money, get a room facing the mountains, anyway the lake view is best enjoyed outdoors.

Helpful?
Thank anna lisa s
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear anna lisa s, Thank you for your five star review! I am so pleased you enjoyed our central location and you found the rooms relaxing and comfortable. We would love to have you back here again soon! Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had 4 nights at crowne plaza, The location is perfect close to the center. The service is wonderful and rooms are clean and comfortable. Breakfast was delicious, had all the main staples of breakfast and make your own fresh juices... Very recommended!

Helpful?
Thank Einav1602
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear Einav1602, Thank you so much for your five star review! I'm glad you enjoyed so much about your stay with us; the breakfast, the rooms, and of course our staff! We would love to have you back here again soon. Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

Naracoorte, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's difficult not to rate this hotel 5/5, I'll get to why in a moment. The good stuff first! We had a lake view room, it was spacious and had the most lovely view over the lake and the mountains. The bed was comfortable, and all furnishing was modern . The bathroom was clean and well adorned. There is no... More 

Helpful?
Thank Gfiles8
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear Gfiles8, Thank you for your amazing review! I'm so glad to hear you enjoyed so much about your stay with us. From the rooms, the breakfast and the staff, thank you for recognizing how much effort they go to to please our guests. I will share your review with the whole team. I have also taken your comments on... More 

Honolulu, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good room for family stay. Two teenagers and parents very comfortable in room with two doubles. Very close to heart of queenstown. Staff was very friendly and helpful. Valet parking for $15 per day was a good price and the service was great.

Helpful?
Thank Leonard D
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear Leonard D, Thank you for your review! I'm glad to hear you were all comfortable in the room and that our staff were able to impress you. I hope you enjoyed your stay with us and your trip to Queenstown. Kind regards, Reinier Eulink General Manager Crowne Plaza Queenstown More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked to stay here just a few days before flying into Queenstown knowing it is an older property. When we arrived we were welcomed by warm friendly staff and a bright cheerful and warm lobby. Valet parking was a welcome bonus. Our room had a balcony, was overlooking the wharf and had a wonderful view of the mountains. The... More 

Helpful?
Thank 244stephv
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear 244stephv, Wow, what a wonderful review. Thank you so much for your comments about our lobby, your room, the views, the beds and the breakfast. I'm so glad you enjoyed so much for your stay with us. Thank you also for your kind words about the staff, I will share your review with the whole team. Kind regards, Reinier... More 

Melbourne, Victoria, Australia
Level Contributor
167 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza for the second time. This time I stayed in a room with a lake view. Just magnificent. The day after the snow, I woke up to see a fantastic view of the mountains covered in snow. The room service was perfect. 20 min to bring me the order to the room. The heating system... More 

Helpful?
Thank maurorisch
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear maurorisch, Thank you for your five star review! It's wonderful to hear you enjoyed so much of your stay with us; the views, the rooms, the restaurant and of course our friendly staff. I will share your review with the whole team and I look forward to having your here with us for your third stay! Kind regards, Reinier... More 

Sydney
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed here for four nights. The location is excellent - within walking distance of all the main attractions in Queenstown. You needn't drive anywhere for lunch, dinner or even the skyline gondola and luge. We opted for the mountain view room, as it was cheaper than lake view, and it was great. We could see the... More 

Helpful?
1 Thank CJGallagher
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review

Dear CJGallagher, Thank you for your review! I'm glad to hear you enjoyed your stay with us and you found the views and rooms wonderful and you made use of our hotel facilities. I am also pleased to hear you signed up to our loyalty program IHG Rewards Club, the largest hotel loyalty program in the world. I do apoligise... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more   less 

Additional Information about Crowne Plaza Queenstown

Address: 93 Beach Street, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $171 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Hotel Style:
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#12 Luxury Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#15 Family Hotel in Queenstown
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