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Matakauri Lodge

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197 Reviews from our TripAdvisor Community

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Showing 188: English reviews
New York City, New York
Reviewed 2 days ago NEW

We'll worth the time to get there and the price. Simply magical. Wish we had stayed longer. We have stayed at some of the premier properties in the world and Matakauri ranks up there with the best. Worth a trip to Queensland just to experience it.

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Thank DavidandRex
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Matakauri Lodge offers a Queenstown experience in the lap of luxury. Guests can sit in their spacious, tasteful suite, on their private terrace or somewhere around the lodge, admiring the amazing beauty of Queenstown's natural wonders whilst sipping champagne or another suitably expensive drink. This is a genuine luxury as Queenstown itself gets extremely busy during this time, overcrowded with...

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Thank Kshinsing
Dorset, United Kingdom
Reviewed 1 week ago

A wonderful stay in a stunning location, very good food and friendly staff. A bit out of town which is what we were looking for. The lodge has great facilities and is well kept. We stayed on the recommendation of our travel agent DesigNZ on Travel who planned our trip in New Zealand and Australia

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Thank Bill1955UK
London, United Kingdom
Reviewed 2 weeks ago

To sit and look from the Lodge over Lake Wakatipu with The Remarkables in the background, is a view that will linger in the memory for ever. To have this accompanied by excellent service, beautiful rooms, great food and wine adds up to something very special indeed. Couldn't recommend it more strongly. Special note of thanks to Joanne, Cheryl and...

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Thank Markfiftyfive
New York City, New York
Reviewed 4 weeks ago via mobile

Having stayed at many hotels worldwide I can honestly the level of customer service was insane from the moment we arrived to the time we left. Everyone was bending over backwards to help us every second of the day. It felt as though there was 3 staff to every guest. The views are mind boggling and the place is pure...

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Thank anupNYC
EmanuelGrosch, General Manager at Matakauri Lodge, responded to this review

Dear anupNYC, Greetings from Queenstown. Thank you very much for your review, we are all delighted to hear you enjoyed your stay with us. The views of the rooms are indeed stunning. It's great to hear how much you enjoyed our cuisine, our chef always selects the best local ingredients. I will be sure to pass your compliments on to...

London, United Kingdom
Reviewed 4 weeks ago

This is one of the best places I have ever been. Breath taking views, delicious food, super helpful staff just two minutes from queenstown. If you want to spoil yourselves with an extra special stay, then stay here! It was part of a bespoke tour, so not sure what it cost but it was absolutely marvellous.

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Thank jjandc2016
EmanuelGrosch, General Manager at Matakauri Lodge, responded to this review

Dear jjandc2016, Warm greetings from Matakauri Lodge! Thank you for staying with us, we have to agree it's an amazing place with breathtaking views. I'm delighted to hear you enjoyed your stay with us, especially our cuisine and our helpful staff. We look froward to welcoming you back. Kind Regards, Emanuel

east midlands
Reviewed 4 weeks ago

We spent the last two nights of our recent New Zealand trip at Matakauri Lodge and it's a beautiful place. Situated on the shores of Lake Wakatipu with the Remarkables mountain range close by, the location and views are stunning. We were met by the Manager, Jo, who offered us complimentary drinks on the terrace and then showed us to...

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Thank seacucumber
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear seacucumber, Warm greetings from Matakauri Lodge! Thank you for your review, we are delighted to hear how much you enjoyed your stay and especially Jo and the team. Our suites are very specious and perfect for relaxing soaking up the views of the Remarkables mountain range! Thank you for spending your last nights in New Zealand with us, we're...

Brisbane, Australia
Reviewed December 16, 2016

We had a wonderful four night stay at Matakauri in September. Our personable and luxurious stay started with a warm welcome from the manager Jo, who then went on to ensure the rest of our stay was relaxing and enjoyable. The team were all eager to assist with organising excursions - including a private ski instructor and ski equipment hire....

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Thank Sathena
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Sathena, Warm greetings from Matakauri Lodge! The ski season is a great time of year to visit Queenstown and we are delighted to hear you enjoyed our Ski Concierge service. Thank you for your beautiful descriptions of our cuisine, we love showing off the culinary expertise of our kitchen team! Hope to see you next Winter! Kind regards Stephen

Sydney, Australia
Reviewed November 27, 2016

All aspects of accommodation were perfect, staff accommodation decor, Staff very friendly and helpful nothing was a problem, food outstanding and gardens were beyond my expectations. I wish I could take it all home.

Review collected in partnership with Relais & Chateaux
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Thank 247sherryk
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear 247sherryk, Warm greetings! Thank you for your review, we would love for guests to take a bit of Matakauri home with them, but it makes it all the more special returning to the property to enjoy and indulge Matakauri once more! Kind regards Stephen

Melbourne, Australia
Reviewed November 19, 2016 via mobile

There aren't many places like this. Yes food is great and wine is good etc. But you can find great food and wine in many places. The two things that stood out were the stunning environment around you and the service. The view is best understood by photos. As to service, they are trying extremely hard to make sure you...

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1Thank Niv T
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Niv T, Greetings from Queenstown! We're delighted to hear that our service was in the top 2 things you rated during your stay. The stunning environment attracts our guests to Queenstown and we firmly believe it is our service that retains our guests to Matakauri. Moke Lake is one of favourite running sports, we're glad you took the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Matakauri Lodge

Address: Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $1,007 - $2,447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Matakauri Lodge 5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Matakauri Hotel Queenstown
Hotel Style:
#7 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travelers have asked, with answers from Matakauri Lodge staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe rooms are generally upstairs - quieter, slightly higher view.”
 of 5 bubbles Sathena, Dec 16, 2016 | Read review
“Perfect, very clean, comfortable and well organised. Sheets, linen and toiletries were great quality. I would suggest that rather than have alcohol to buy small bottles should be supplied such as gin, vodka, scotch and the balance if required purchase. Complimentary alcohol in small quantity would be nice. ”
 of 5 bubbles 247sherryk, Nov 27, 2016 | Read review
“We were in unit 8 but all seem to be excellent.”
 of 5 bubbles miket374, Nov 9, 2016 | Read review
“Rooms adjacent to the restaurant are noisy. Instead, opt for a cabin away from main lodge.”
 of 5 bubbles PDAX, Nov 9, 2016 | Read review
“Gorgeous luxurious suites with incredible views”
 of 5 bubbles MNP_12, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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