We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Heartland Hotel Queenstown

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Heartland Hotel Queenstown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

524 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Heartland Hotel Queenstown
See the most recent reviews
Showing 449: English reviews
Halesowen, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

Stayed here for two nights in November, room, service and food were excellent. Have to mention the beds - have never slept in such a divine bed! We were part of a tour group, and all said they didn't want to get up and leave the beds in the morning!

Helpful?
Thank rubyann_12
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown and so glad that you and your tour group found the beds to be extremely comforable. Once again thank you for your comments. Wishing you a very Happy New Year. Kind regards Brett... More 

New York City, New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 27, 2014

I stayed for a great couple of nights here and loved it. My room faced the lake and overlooked the town. It's only 5 minutes from town though a bit of an uphill climb back to the hotel, but made for a great walk. The rooms and bathrooms were very clean and spacious, and didn't feel old. Very quiet and... More 

Helpful?
Thank D J
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown. Wishing you all the best for the New Year. Kind regards Brett Inkster More 

Alexandra, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 26, 2014

very nice room with great views of the lake. Great location, just a short walk to town. Although it is an uphill walk home from town. Hotel website offers a discount on a tariff offered by another provider. Great value for money.

Helpful?
Thank Jen214
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm so glad that you thought our hotel offered great value for money and I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown. Once again thank you for your comments Kind regards Brett Inkster General Manager More 

Brisbane, Australia
Level Contributor
193 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 21, 2014

I reserved a room up the very top and got great views of the mountains, cable car, main city and the lake. We saw boats cruising and felt very relaxed. Our room was fine, very cosy. The hallway to the door was a tad chilly perhaps because of all glass. We ate in town but did order a $12 cake... More 

Helpful?
Thank Lissf1976
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown. Once again thank you for your comments Kind regards Brett Inkster General Manager More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 19, 2014 via mobile

Arrive at this hotel with a warm welcome. Receptionist was informative and said we could leave our car in their car park whilst we went off to milford sound even though we weren't staying there the following night. Room was big and comfortable (bed very comfortable) Easy to check out. Great location. Would really recommend.

Helpful?
Thank Jo_Casey10
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest   Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown and found our staff to be so accommodating.   Once again thank you for your comments   Kind regards Brett Inkster General Manager More 

Budleigh Salterton, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 13, 2014

I booked this hotel from the UK so was unsure what to expect. My room had an amazing view and was clean and well presented. The staff were efficient and friendly and arranged trips etc offering advice as to what to book. The food was brilliant - I had room service a couple of times and the meal was brilliant.... More 

Helpful?
Thank SJSime
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown that you enjoyed your meals in our onsite restaurant, The Hillside Brasserie, and our friendly staff were able to assist you in booking activities. Once again thank you for your comments Kind regards... More 

Mumbai
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

Awesome view from the room. DO opt for the rooms on the 2nd floor if possible, gives an amazing lake view as well a view of the glacier mountains and the adventure hub of the town and you can enjoy the sunset from the room. A little on the higher side but worth the price and the comfort it provides.... More 

Helpful?
Thank Anjali B
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback. All our rooms have ensuite facilities so we are slightly confused by this comment. We are glad you enjoyed your stay with us. Kind regards Brett Inkster General Manager More 

Melbourne, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 9, 2014

We stayed in a spacious twin room which had a lovely view of the lake. The beds were really comfortable and the staff we encountered were very friendly. What let the whole thing down was the horrible bathroom. It was in desperate need of an upgrade, even a new toilet seat would have made a difference as it was scratched... More 

Helpful?
Thank Michelle P
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest   Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.   I'm sorry that you found the bathroom to be tired. We will shortly be starting the process of refurbishing bathrooms in certain hotel rooms. I'm so sorry that there were cigarette butts... More 

Wanaka, New Zealand
1 review
5 of 5 stars Reviewed November 4, 2014

Love this hotel, stayed a couple of times now, great rooms and excellent service. Will definitely use this as regular place to stay in Queenstown. Great location as well, and easy to find. thanks heaps!

Helpful?
Thank loubeelou_nz
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel, Queenstown. Once again thank you for your comments and we look forward to welcoming you back soon. Kind regards Brett Inkster General Manager More 

Canberra, Australia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Stayed here in Oct 2014 with my family (4 adults). This unit was a fantastic size and nice & clean. The upstairs had a fantastic view. A good location though had to walk up a pretty steep hill to get back after dinner (I'm sure we needed it though!). Our only complaint was the bathroom was tiny and there was... More 

Helpful?
Thank HMB82
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Guest   Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at the Heartland Hotel, Queenstown.. I'm sorry that you found the bathroom to be small. We will shortly be starting the process of refurbishing bathrooms in certain hotel rooms. I have informed our maintenance team of your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (148)
Viewed
Dining (3)
Viewed
Bathroom (15)
Viewed
Room/Suite (46)
Viewed
View from Room (37)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Room/Suite (5)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Queenstown hotels
0.0 mi away
Scenic Suites Queenstown
Scenic Suites Queenstown
#17 of 57 in Queenstown
4.5 of 5 stars 778 reviews
0.1 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#23 of 57 in Queenstown
4.0 of 5 stars 2,785 reviews
1.3 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 57 in Queenstown
4.0 of 5 stars 1,165 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel St Moritz Queenstown - MGallery Collection
0.5 mi away
Pounamu Apartments
Pounamu Apartments
#9 of 57 in Queenstown
4.5 of 5 stars 1,204 reviews
1.2 mi away
Heritage Queenstown
Heritage Queenstown
#20 of 57 in Queenstown
4.0 of 5 stars 1,281 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Hillside Brasserie
The Hillside Brasserie
Cuisines: Australian, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $118 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Queenstown 3.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, HotelTravel.com, Travelocity, Odigeo, Priceline, TripOnline SA, Agoda and Cancelon so you can book your Heartland Hotel Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Hotel Style:
#6 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay