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3/4/2018 3/5/2018
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    Heartland Hotel Queenstown

    27 Stanley St, Queenstown 9300, New Zealand
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    3/4/2018 3/5/2018
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     3 people are viewing this hotel
    $162
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    Traveler (239)
    Room & Suite (154)
    Dining (4)
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    Overview
    • Excellent27%
    • Very good47%
    • Average19%
    • Poor6%
    • Terrible1%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Mar 4Mar 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (674)
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    111 - 115 of 568 reviews

    Reviewed November 27, 2016

    If you want views (from the right room!) then this place is great. HOWEVER if you don't like walking up VERY STEEP HILLS then this is not for you. I am a senior and was totally exhausted by the time I climbed that hill from...More

    Thank mauijazzy
    Response from BrettInksterGM, General Manager at Heartland Hotel QueenstownResponded November 28, 2016

    Dear mauijazzy, Thank you for your review. I'm happy you enjoyed the hotel views. You are not wrong about the hill, whilst it is 5 minutes to town downhill its a steady 10 minute walk back up the hill with a decent incline - Usually...More

    Reviewed November 25, 2016 via mobile

    I stayed here because their scenic suites partner was fully booked when I wanted a room. For what I paid, my room was more than satisfactory. The decor was somewhat dated but could be considered slightly retro, the room was clean, the bed was fine....More

    Thank Rotchy04
    Response from BrettInksterGM, General Manager at Heartland Hotel QueenstownResponded November 28, 2016

    Dear Rotchy04 Thank you for your review. I'm glad you found our hotel reasonably priced and it met your expectations. Hope to see you again! Brett.

    Reviewed November 6, 2016 via mobile

    Arrived in Queenstown having had our check in luggage soaked in curry (from another passenger) on the plane to a piece of paradise We were able to go straight to a free room hours before our official checkin time, unpack and wash our belongings. Super...More

    1  Thank scc749
    Response from BrettInksterGM, General Manager at Heartland Hotel QueenstownResponded November 9, 2016

    Dear scc749, Thank you for your review. I'm really happy to read that the team looked after you on check-in and that you were fortunate to get one of the amazing views from our rooms. Look forward to seeing you again soon. Regards, Brett.

    Reviewed October 31, 2016 via mobile

    I stayed in what I'd call a basic motel room. It was clean but this part of the building is getting a little tired. Having said that, it's not as bad as some and not as expensive as others. Service was friendly enough and they...More

    Thank willowdog9
    Response from BrettInksterGM, General Manager at Heartland Hotel QueenstownResponded November 9, 2016

    Dear willowdog9, Thank you for your review. Glad to read you found our service friendly and product clean, even if you did feel it was tired. I hope we can see you again soon. Regards, Brett.

    Reviewed October 26, 2016 via mobile

    We found mostly negatives in this hotel. The most positive aspect being close to the township of Queenstown . Our room was also mostly clean. Apart from The lobby area the place is generally run down , with a lot of the rooms having broken...More

    Thank Jules592014
    Response from BrettInksterGM, General Manager at Heartland Hotel QueenstownResponded January 25, 2017

    Good morning Jules592014, Thank you very much for your review, It is certainly disappointing to read the above review and I will be following up the issues with the relevant HOD's and the team concerned. I do hope we get to see you again soon,...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $131 - $255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Queenstown
    • #12 Business Hotel in Queenstown
    • #18 Family Hotel in Queenstown
    • #27 Romantic Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia, Orbitz, Travelocity, Priceline, Hotwire, HotelQuickly, Cancelon, Evoline ltd and getaroom.com so you can book your Heartland Hotel Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Scenic Circle a Line Hotel ,
    • Scenic Circle a Line Queenstown
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    Traveler (239)
    Room & Suite (154)
    Dining (4)
    Pool & Beach (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    jason l
    April 11, 2016|
    AnswerShow all 6 answers
    Response from whaeaness | Reviewed this property |
    Not in the smaller rooms..
    0
    Votes
    nippaaa
    February 28, 2016|
    AnswerShow all 5 answers
    Response from Stickywu | Reviewed this property |
    There is definitely heating in all the rooms.
    1
    Vote
    ErinCooper27
    April 4, 2015|
    AnswerShow all 8 answers
    Response from ErodeRadhakrish | Reviewed this property |
    We were given lake side room straight away. They did not demand anything and there were no extra charges. May be if the room are fully occupied on the lake side you may have to settle on the other side. As others pointed out... More
    0
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    Room Tips
    "Ask for a room off the main road, and if Summer, request a room with A/C!"
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    "Book early for a top floor room, yes you have to climb stairs but the view is worth it."
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    "Lake view, upstairs units are best."
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    "Go for the Lake facing rooms, preferably with a balcony to enjoy a morning cuppa or a nice sunset over a..."
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