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Heartland Hotel Queenstown

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Heartland Hotel Queenstown
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513 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Rolleston, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times now and nice location, clean rooms and I like the firm beds. Place is a little dated nowadays but toasty warm in winter and rates are good. Friendly very helpful staff. Parking can be a problem if you don't get in early but you can park on the street outside. Overall a good place to... More 

Helpful?
Thank Craig F
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

The room was distinctively average with a powerless shower and multiple chips in the bath and sink. My mattress was stained brown and yellow with metal springs protruding out causing injury and sleepless nights. My complaint wasn't taken seriously as they offered to move me to a worse room and after argument they offered me an 'upgrade' to a room... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had our vacay done through a travel agent, which gave us the choice to choose our accommodation. We chose Heartland Hotel, in Queenstown. This was our 2nd visit to Queenstown in less than 2 years. We looked at location, rooms, price, etc. As we did not need a car, we wanted somewhere close to town. Location is great, 4... More 

Helpful?
1 Thank Karen D
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here the first night into Queenstown as it was close to the city center. Can't fault the hotel but for the amount we paid, we expected a better bathroom as it needed renovation. The bedroom was spacious and we were warm enough with a good heater. The breakfast was excellent.

Helpful?
Thank Diem H
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as part of our tour package. The rooms are clean, there was sufficient heating and the bathroom and toilet were clean too. The location is good, within walking distance of Mall Street, which is the entertainment hub. It's a 5-10 minute walk, beware of the steep slopes. I found it easier to use the Stanley... More 

Helpful?
Thank natv1493
Dunedin, New Zealand
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived late and the staff were able to get us registered very quickly. There is no assigned parking and because we were late they sent someone out to have a look if there was any parks near our room, and since there wasn't they allowed us to park outside reception till the morning. We shifted the car down to... More 

Helpful?
Thank DianeandLyndon
Singapore, Singapore
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It's best if you could get a view towards the lake. There were some rooms that were blocked and were unable to view the beautiful lake. Limited parking slots. Accommodation was great. One thing I hated, was the high slope walking towards the town centre.

Helpful?
Thank lucasng29
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear lucasng29, Thank you for your review. Glad to read you found our hotel to be great, sorry that we couldn't get you into a room to maximise the views but as you would have experienced walking around Queenstown the views are amazing. Hope you enjoyed your time. Regards, Brett. More 

Wellington, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is nothing fancy, but it's clean and comfortable with great service and an AMAZING location, about 150 metres from the main hub. We were lucky and got a beautiful view as well. Couldn't be happier, saved so much money as we didn't need a single taxi.

Helpful?
Thank Harpursbizarre
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Harpursbizarre, Thank you for your kind review. Glad to read that you enjoyed our service and location, Queenstown is certainly a beautiful place. Hope to see you again soon. Regards, Brett. More 

Townsville, Australia
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Steep and narrow access driveway, very close to the Main Street (5 min walk) clean, friendly and quiet rooms. Very nice view from our room, couldn't have picked a nicer spot for our first night in Queenstown. ( if you are to slack to walk the hill you might have to pay for a taxi.

Helpful?
Thank DaneNJess
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear DaneNJess, Thank you for taking the time to review our hotel, great to read you enjoyed your stay. Hope to see you again soon! Regards, Brett. More 

Bangalore
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 18, 2016

The location is amazing...overlooking Lake Wakatipu...and a short walk from the town centre and all major attractions in Queenstown (including the Gondola and the lakefront)...the rooms are very well designed allowing for a lot of light during the day (Queenstown is a delight during spring/summer)...have all modern amenities...the breakfast spread is decent and all the restaurants and watering holes are... More 

Helpful?
Thank amukho
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear amukho, Thank you for your review. Really glad to read you enjoyed your stay with us. We are in a great location that takes full advantage of Queenstown's sunlight hours and spectacular views. Hope to see you again soon! Regards, Brett. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Hillside Brasserie
The Hillside Brasserie
Cuisines: Australian, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $118 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Queenstown 3.5*
Number of rooms: 81
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Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Hotel Style:
#6 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
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