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Hotel St Moritz Queenstown - MGallery Collection

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Hotel St Moritz Queenstown - MGallery Collection
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1,658 Reviews from our TripAdvisor Community

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Showing 1,591: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

We had three separate stays here over a nine day period. We chose this hotel as we wanted comfort, good food and a a good nights sleep as we were travelling between walking trips. The first night was terrible we were in rooms 305 and 307 and our fellow travellers were on the same floor. This level is directly below...

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Helpful?
Thank peter s
Cambridge, United Kingdom
Reviewed 2 days ago NEWvia mobile

If you are looking for a hotel in the quieter part of Queenstown, the is certainly the place you're looking for. Excellent rooms, great views and good food. What else do you need? A good glass of wine and friendly staff. Perfect as they have that too! Only 5 minutes walk to the harbour and the gondola. Highly recommended!

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Thank GerlaB
St Albans
Reviewed 2 days ago NEWvia mobile

This is a pretty expensive hotel but in my view the service level is unpolished. Firstly starting with rooms, they look newly refurbished and are indeed nicely finished, liked the bathrooms and especially the shower. There are no safes in the room which I'd expect in a hotel of this standard although there are safes at reception. The staff are...

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Thank binkTravel
Granger, Indiana
Reviewed 3 days ago NEW

We thoroughly enjoyed our stay of 6 days. The views of the lake are breathtaking, the food is excellent, the location is perfect for strolling into town or along the lakeshore in any direction, and the staff is both polite and helpful.

Review collected in partnership with Accorhotels.com
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Thank Neebe45
Bristol, United Kingdom
Reviewed 4 days ago NEW

We ended our four week trip to New Zealand with a three night stay at St Moritz and what a fabulous ending to an amazing holiday. For two nights we had beautiful views across the lake and an enormous room with separate bedroom and lounge. The restaurant is so good we ate there for three nights we were there...the views...

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Thank Paula R
Atlanta, Georgia
Reviewed 5 days ago NEW

beautiful older hotel suggestive of Swiss chalets, with great views if you get a room with a view - we did not despite booking the hotel at least 4 months in advance. Sam the manager went out of his way to help us with making plans for the area and booking tours. When we complained about the room lacking a...

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Thank mausal64
Reviewed 6 days ago NEWvia mobile

This is the 3rd 5-star hotel we have stayed in at Queenstown and is far superior than the other two. The main point of difference I put down to is that this hotel is part of a global brand and therefore truly an international hotel where the other two were not. We stayed 4 nights and found the service to...

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Thank Brenero
Wellington, Wellington, New Zealand
Reviewed 1 week ago NEW

Disappointing night stay, expected full size lake view windows - got strange bi fold window, had to stand tip toed to see lake view which cost an extra $70. Valet and reception friendly enough but the man who came from behind the curtain and interrupted when I was informing reception of the 6 shrieking teenagers in room next door and...

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Helpful?
Thank Jan H
MoritzQueenstown, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Jan Thank you for penning this review. I’m sure you will appreciate that as hoteliers we greatly appreciate the time our guests take to share their experiences, particularly constructive insights that enable us to improve quality across our demanding business. I regret however, that on reading your review I felt your strongly worded observations did not present balanced feedback,...

Reviewed 1 week ago NEWvia mobile

The rooms are nice enough but the air con doesn't work very well (even a local told us this was what they knew about this hotel) and the balconies are too small to even fit a chair despite the breathtaking views! Room service lacked attention to detail also as it looked like a rushed job each time our room was...

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Thank Glenn K
Reviewed 1 week ago NEW

Wonderful Staff, very helpful. This is a beautiful location and the views are amazing. Close to everything you need. Walking distance to everything you need only minutes away. Rooms were huge and nice and clean. We would stay again.

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Thank Karen H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $149 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#14 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travelers have asked, with answers from Hotel St Moritz Queenstown - MGallery Collection staff and other travelers.
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Questions? Get answers from Hotel St Moritz Queenstown - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont book on level three beneath the restuarant”
 of 5 bubbles 59peters, 2 days ago | Read review
“request a lakeside room”
 of 5 bubbles paular127, 4 days ago | Read review
“ask for "lake view"”
 of 5 bubbles mausal64, 5 days ago | Read review
“Avoid any co-joining rooms - you hear every word from next door”
 of 5 bubbles janh790, 1 week ago | Read review
“Ask for a room that looks out over the lake”
 of 5 bubbles , 1 week ago | Read review
5 of 5
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