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Hotel St Moritz Queenstown - MGallery Collection

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Hotel St Moritz Queenstown - MGallery Collection
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1,491 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Gold Coast, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Found the staff pleasant and helpful, the hotel is close to the main centre of Queenstown, an easy 5 minute walk. The foyer has the feeling of a ski lodge, rooms are comfortable and clean, found it a nice environment to come back to after being out for the day.

Helpful?
Thank Diane W
A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed in July 2016, the staff at the hotel were all very friendly and helpful, made our stay seeing friendly face everytime we walked into the lobby. The location was great, about a 5 minute walk to town. The apartment was spacious with full kitchenette and great view from lounge room window. Only issues we had was that our room... More 

Helpful?
Thank A TripAdvisor Member
Winton, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are regular visitors to Queenstown and a booking through first table for dinner saw us dinning at the Lombardi Restaurant for the first time and we were very impressed with the quality and presentation of the meals. A special thanks to our waiter Jake who looked after us exceptionally well, and the valet who kindly garaged our car while... More 

Helpful?
Thank Michael A
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stay in Hotel St Moritz every year and it is always a pleasure. The rooms have a lovely view with comfortable beds. One get the feeling of an Alpine resort when walking into the foyer with the big fireplace and comfortable chairs. Staff helpful and friendly. We love the atmosphere of the bar and the view is amazing. Enjoy... More 

Helpful?
Thank Esti S
Kellyville, Australia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a beautiful dinner spent with friends & family. Great menu choice Wine List up to date Friendly Staff Nice and cozy Very smart Decor Thank you so much to all the staff whom fussed over everybody that dined that evening. We were well taken care off . Not just our table but all the patrons.

Helpful?
Thank Raiha2510
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This a beautiful hotel with friendly welcoming staff and nothing seems to be too much trouble. Hotel is located close to town centre and everything it has to offer. Bed and pillows were too hard for me but that's a personal thing and no reflection on hotel. Aircon was very noisy but as the room retained heat really well turning... More 

Helpful?
Thank jaangi
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 7 nights and had a wonderful experience. Check-in was smooth and the staff were very friendly. They were very prompt in answering our requests or questions. A special mention to Alva he was so sweet and caring and looked after us very well going above and beyond to make sure he investigated our queries with as... More 

Helpful?
Thank A TripAdvisor Member
Washington DC
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

There are many nice things about this hotel: a good location a short walk from most things in Q'Town, a welcoming foyer, great views, friendly staff. However, there are many ways in which it falls short of its brand and its aspirations. Its 'brewed' coffee is made from Douwe Egbert coffee concentrate -- something I discovered when asking why the... More 

Helpful?
Thank Travelling_DE
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you very much for providing us with your disappointing, yet very helpful feedback. I think it’s best that I address each of the issues you highlight, one by one – all of which come with the sincerest of apologies in the first instance for falling below expectations and the standard we aspire to. Our brewed coffee which... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The St. Moritz hotel truly is a beautiful hotel to match it's beautiful location. The staff were always happy to help if we had any questions and the staff provided small surprises to make our stay extra special such as supplying a complimentary delicious mulled apple cider in front of the lobby fireplace on a cold winters day. The staff... More 

Helpful?
Thank Wesley C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $159 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#9 Luxury Hotel in Queenstown
#14 Romantic Hotel in Queenstown
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