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See all 59 hotels in Queenstown

Mercure Resort Queenstown

1,469 reviews
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Traveler (540)
Room & Suite (261)
Dining (78)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travelers talk about
“great views”(90 reviews)
“a lake view room”(65 reviews)
“steep hill”(56 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Resort Queenstown
Special Offer: FUEL YOUR FUN
Hotel deals
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Reviews (1,469)Write a Review
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All reviewsgreat viewsa lake view roomsteep hillbus serviceinto townpublic busbuffet breakfastlake wakatipuroom was spaciousnew zealandan upgradestayed here for nightssouth islandfernhillgymnzlakeview
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1 - 5 of 1,344 reviews
Reviewed 4 days ago via mobile

It’s a group of us staying in 5 rooms, with stays between 4-8 nights. While the Mercure Resort is slightly out of busy town Centre ( which is a good thing really) one can choose to walk -about 15 mins- or take the public bus....More

Thank ruiren
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded yesterday

We very much appreciate you taking the time to tell us about your experience at the Mercure Queenstown Resort. We truly thank you for giving us the opportunity to take care of your family, it was our pleasure and we enjoyed getting to know you...More

Hotel's Favorite
Reviewed October 30, 2017

The Mercure has a spectacular view of the lake. Our room was large, clean and well furnished with a great view of the mountains and lake. The bathroom was in fine condition and I would think had been recently renovated. The reception staff was welcoming....More

1  Thank InTheMomentManhattan
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded November 2, 2017

Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We are pleased you enjoyed many aspects of your room; the view, spaciousness, and newly refurbished bathroom. We are proud to be one of the only hotels in...More

Reviewed 5 days ago

had a very enjoyable stay at the hotel. the service from the staff was excellent had a good meal at night . good value for money. great views over the lake from the dining room. good selection at the buffet breakfastMore

Review collected in partnership with Accorhotels.com
Thank stephenmO8396XR
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 4 days ago

It was an absolute joy to read your kinds words towards the staff and dining facilities at the hotel. Our team is truly passionate about the guest experience and it was our pleasure to take care of you during your stay. We are glad you...More

Reviewed 6 days ago

This is our second stay at this property having previously stayed in May 2016. On this occasion we had 2 Rooms for our family group, which we booked 8 months prior to our arrival. Curious to understand why one of the rooms we were allocated...More

Thank Michelle B
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 5 days ago

We thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. It is always a pleasure to welcome return guests back to the hotel. Rooms are allocated based on the room types booked by the guests at time...More

Reviewed 1 week ago

Stayed in July for a few days skiing. The rooms were showing a little bit of age, but it was spacious and the bed was comfortable. Certainly could benefit from a refresh. The biggest drawback is the location. It is near the end of the...More

Thank Sean S
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 1 week ago

We thank you for your feedback regarding your winter stay at the Mercure Queenstown Resort. We are pleased you found our rooms to be spacious and comfortable. We are currently in the midst of upgrading and updating several areas of the hotel and we feel...More

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Traveler (540)
Room & Suite (261)
Dining (78)
Pool & Beach (48)
Hotel & Grounds (347)
Bathroom (32)
Business Center & Event Rooms (5)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
$121 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#24 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$121 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#24 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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