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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,166 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Brisbane, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is a little way out of town which lends itself to a quieter and less congested place to stay. The distance to town is not excessive and transport in and out is readily accessible and affordable. The view from our room overlooking the lake and surrounding mountains was simply stunning. All of the staff that we encountered were... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Barry Susan B
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I had a lake view room, the view is simply spectacular. Enjoy the view very much from the room. The breakfast was wonderful. We can even enjoy the great view while having breakfast at hotel restaurant. The staffs are very helpful and friendly. They provided everything we need to make our trip memorable.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tisiang
Geelong
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a wonderful hotel just a short 20 min walk down into town (I would suggest a taxi or bus is required to get back to the hotel UP the hill). The Lake views are amazing, and worth the little extra cost. The staff are extremely helpful, and will go out of their way to accomodate your requests. I'll... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 647aliciaw
Warrnambool, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My partner and I stayed here and were well greeted and felt welcome by the reception staff and all other staff in general. Great view from the 3rd level lake view room which was amazing to wake upto. Would definitely stay here again

Helpful?
Thank JANSZFAMFROMOZ
Hamilton, New Zealand
Level Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The staff were excellent, the location is a little out of Queenstown CBD ( GREAT IF YOU HAVE A CAR ) great views if you get a lakeside room. Our room had seen better days as there were a lot of stains on the carpet. Probably due for a renovation in the near future. We went to use the spa... More 

Helpful?
Thank WOW2010
Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our room had a birdseye view of the Lake, simply stunning. We had two double beds and plenty of room. The housekeeping was great. Breakfast was OK, I would recommend skipping and going to find a nice cafe in Queenstown. Outdoor hot tub and swimmers pool although unsure of opening times. Cons: it is a few minutes drive from the... More 

Helpful?
Thank AislingIre
Caloundra, Australia
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My husband and 2 sons stayed at this great hotel for 4 nights while on a skiing holiday in Queenstown. Money was tight when I booked months earlier so we were over the moon to be upgraded to a Lakeview room because we were Accor Plus members! The view was amazing over the lake and snow topped mountains. And the... More 

Helpful?
Thank HappyJoes
Broome, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We found the service from the start to the end of our stay to be first class. The room was spacious, clean and had a view over the lake and Queenstown. In particular the front counter staff were very helpful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Russell C
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Given how expensive our room was, it was pretty average. The bed was comfy, but the bathroom was old and ugly, bad water pressure and the toilet awkwardly wedged next to the sink. Wifi was for a charge, which is ridiculous given all of the much smaller places we stayed at free wifi. The restaurant food was good, but service... More 

Helpful?
Thank Jasmin P
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $94 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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