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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,118 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Christchurch
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I recently utilised the Mercure Resort in Queenstown for it's conference facilities and accommodation. Michelle (Sales and Marketing Manager) was excellent to deal with - prompt, professional and efficient service. The venue was in a lovely location with a view out onto the lake. Food for the delegates was nice and it was great to see different catering options to... More 

Helpful?
1 Thank Sazc C
Sydney
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located just out of Queenstown it provides amazing views of Lake Wakatipu. We stayed there on two occasions on the same holiday as part of our travels. On the second stay I had the option to upgrade our room which was an awesome offer! Big windows that allow you to get a view of the fog emerging from the gaps... More 

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1 Thank mitchella903
Nelson-Tasman Region, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We recently stayed for a family celebration. Family came from all around the world and we were well catered for at the Mercure. We enjoyed a family meal in a private room and the meals were excellent and the buffet breakfast the next morning was well worth its value. The accommodation was lovely with family staying in a selection of... More 

Helpful?
Thank Bronnie3
Auckland, New Zealand
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What great value for money. We stayed two nights at this hotel and loved how warm and welcome the staff make you feel. We received a free drink voucher each from the bar as well as a $30 credit to spend any way we wanted in the hotel. The room service for both dinner and breakfast and on time and... More 

Helpful?
1 Thank kiwitraveler92
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Functionally good and what you expect from a good hotel No bad surprises and fairly decent The staff were very good and went the extra to make the stay as good as possible Breakfast was a bit basic but good enough I would have preferred more fresh fruit and selection Sauna was good and for a ski trip very necessary... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank LondonExitUK
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while on a skiing trip with two teenagers. Perfect. It is right in the centre of town so we could go out at night while they stayed in and sucked up the wifi! Bus picked us up every morning and took us to the snow, deposited us back in the afternoon. Attentive bar staff had two mulled wines... More 

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1 Thank Yasmine M
Adelaide, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a family of 5 staying for 8 days the hotel staff were great and so helpful. We had hiccups on arrival including delayed luggage and the staff were so helpful and welcoming. They even supplied us with toiletries and contacted the airport when our phones didn't work. Sometimes when we got back parking was low but we always got... More 

Helpful?
1 Thank Mummy74000
Noosa, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for six days at the Mercure Queenstown and on the whole it was a very pleasant experience. The staff were friendly, the ambience of the lobby was calm and relaxing and the views of the lake and the Remarkables mountains were spectacular. The hotel rooms were cozy and were filled with good amenities. The bathroom was on the... More 

Helpful?
1 Thank Rhiannon W
Level Contributor
13 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Quite a distance from the town centre, about 10 mins drive. When we arrived, had to wait for a parking space, check in was prompt and routine and the room / bathroom looked 'tired'. Parking was near the entrance and the room was a distance away.

Helpful?
Thank Elaine K
Noosaville, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for a week at Mecure Queenstown, is a pleasant hotel and does have the most spectacular views of the Remarkables and the lake as it is located up on the hillside. It is a few kilometres out of town, not a problem if you have a car, but a fair walk if you haven't. You can catch a... More 

Helpful?
2 Thank Girly35
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $96 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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