We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Queenstown

Lock in the lowest price from these sites
Expedia.com
$165
View Deal
TripAdvisor$165
Orbitz.com$165
Agoda.com$166
Hotwire.com$165
Booking.com$166
Travelocity$165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (626)
360
Panoramas (12)
Pool & Beach (33)
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $165.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2f1b05a0bc2143c2a9a62af86981d595", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32612071],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":165,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2f1b05a0bc2143c2a9a62af86981d595","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":165,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":165,"highestMetaPriceDisplay":-1,"hotelName":"Heritage Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJmMWIwNWEwYmMyMTQzYzJhOWE2MmFmODY5ODFkNTk1IiwiQUlLIjoiYzBiNzUxNzZiOTRmNDk3OTgxODI1MzcwZDJmZWUyYmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/27/2019", "checkOut": "01/28/2019", "lowestPrice": "$165", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32612071":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,839)
Filter reviews
1,759 results
Traveler rating
781
662
218
63
35
Traveler type
Time of year
LanguageEnglish
More languages
781
662
218
63
35
Show reviews that mention
All reviews forest wing lake view deluxe room family room in town buffet breakfast open fire underground parking spa pool steep hill quiet location new zealand washer dryer small balcony spacious rooms milford sound amazing views
FilterEnglish
Updating list...
1 - 5 of 1,759 reviews
Reviewed yesterday

Rydges relocated me (without my agreement) to the Heritage. I was disappointed by the location of heritage; it was too far to wander to centre for meal, etc. Room was large and had all amenities; but noisy street traffic. Staff, very pleasant, but, did not...More

Date of stay: January 2019
Thank Bunt1e
Reviewed 6 days ago via mobile

Rude and abrupt reception staff. Parking was actually across the road and up the hill in an unsecured gravel car park. The security deposit was taken from my CC but reimbursed to the Visa which they said could not be used for the deposit? They...More

Date of stay: January 2019
Thank Nathan L
Response from kevinkluts, General Manager at Heritage QueenstownResponded 2 days ago

Good afternoon Nathan L Thank you for taking the time for offering your feedback on your stay with us at the Heritage Queenstown. It is disappointing to hear that you did not enjoy your experience with us. Heritage Queenstown prides ourselves on delivering exceptional service...More

Reviewed 6 days ago

Our room was great...more like a suite with cooking facilities etc. Staff very helpful and friendly...breakfast very good. They organised a trip for us to Milton Sound. The view from our room was gorgeous overlooking the lake and the weather helped.More

Date of stay: December 2018
Thank Sue P
Response from kevinkluts, General Manager at Heritage QueenstownResponded 2 days ago

Good morning Sue P Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is wonderful to hear that you enjoyed your stay with us and that you also got to enjoy the beautiful Milford Sound....More

Reviewed 6 days ago via mobile

I stayed here for two nights on a business trip. All I can say is.. wow. What a spot. The hotel itself was fantastic - lovely buffet breakfast and food with great vegan options. Comfortable bed. Sauna, spa and pool for evening use - the...More

Date of stay: January 2019
Thank curlygirl1993
Response from kevinkluts, General Manager at Heritage QueenstownResponded 2 days ago

Good morning curlygirl1993 Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is fantastic to hear that you enjoyed your stay with us. I will pass on your kind words to our team. In regards...More

Reviewed 1 week ago via mobile

Just spent a week in Christchurch expecting an equally nice hotel ...but a tad disappointed. Hotel out of town ...but not to far out .....so ok ... The hotel itself though looks and feels a bit dark , and 'down at heal ' particularly when...More

Date of stay: January 2019
Thank hinfamily
Response from KevinKluts, General Manager at Heritage QueenstownResponded 2 days ago

Good morning hinfamily Thank you for taking the time for offering your feedback on your stay with us at the Heritage Queenstown. It is disappointing to hear that you felt a sense of darkness around the hotel during your stay and that you were dissatisfied....More

View more reviews
About
Description
The Heritage Hotel Queenstown is a ski lodge style building constructed from stone & Cedar, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mountain Range. The main More lodge building holds leisure facilities, bar and restaurant which is open for breakfast, lunch and dinner. The property also features a secure ski and snowboard storage area. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
$163 - $339 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Queenstown Hotel Queenstown
,
Heritage Hotel Queenstown
,
Queenstown Heritage Hotel
Location
New Zealand > South Island > Otago Region > Queenstown
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
$163 - $339 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Queenstown Hotel Queenstown
,
Heritage Hotel Queenstown
,
Queenstown Heritage Hotel
Location
New Zealand > South Island > Otago Region > Queenstown
Photos
Traveler (626)
Room & Suite (463)
Pool & Beach (33)
Dining (26)
Amenities (30)
Business Center & Event Rooms (5)
Nearby
Nearby HotelsSee all 59 nearby hotels
Mercure Resort Queenstown
1,641 reviews
.18 miles away
Kamana Lakehouse
178 reviews
.40 miles away
Esplanade Queenstown
128 reviews
.43 miles away
Rydges Lakeland Resort Hotel Queenstown
2,395 reviews
.50 miles away
Nearby RestaurantsSee all 296 nearby restaurants
The Taj Indian Kitchen
638 reviews
.85 miles away
Little Blackwood
178 reviews
.83 miles away
Vknow
642 reviews
.46 miles away
Atlas Beer Cafe
712 reviews
.80 miles away
Nearby AttractionsSee all 398 nearby attractions
Queenstown Water Taxis
137 reviews
.85 miles away
Tiki Trail
92 reviews
.36 miles away
Creative Queenstown Arts & Crafts Market
25 reviews
.84 miles away
One Mile Power House
12 reviews
.66 miles away
Questions & Answers
Ask a question
Nicki1953
October 22, 2017|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
1
Vote
Room Tips
"Ask for quiet room"
Bunt1e
yesterday
Read review
"Unless you pay for a lake view, don't expect one."
walkandwork
1 week ago
Read review
"book early and ask for a description of where the room is."
Trip564341
2 weeks ago
Read review
"Lakeside rooms have a gorgeous view."
S7226GUmartinh
Dec 4, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing