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See all 59 hotels in Queenstown

Heritage Queenstown

1,646 reviews
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Traveler (489)
Room & Suite (396)
Pool & Beach (27)
Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor3%
  • Terrible1%
Travelers talk about
“forest wing”(52 reviews)
“lake view”(101 reviews)
“family room”(22 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,646)Write a Review
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All reviewsforest winglake viewfamily roomdeluxe roomin townbuffet breakfastspa poolunderground parkingsteep hillquiet locationnew zealandwasher dryersmall balconyspacious roomsmilford soundamazing viewssouth island
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1 - 5 of 1,580 reviews
Reviewed yesterday

We stayed in a family delux room (2 adults and 2 children), first floor of the Forest wing. Despite booking 6 months ago, the room had no view (tops of trees at the side of the hotel). Perhaps no family rooms do have a view?...More

Thank Yikesa
Reviewed 2 days ago

I stayed in this hotel during one of the company conference and liked the hotel. The rooms are spacious and the beds are well sized. The hotel is 15 minutes walk from central city and its a scenic walk. We all liked it a lot....More

Thank here_is_amit
Reviewed 4 days ago

I stayed in this hotel for one evening, and whilst the room was refurbed and modern I did find the service to be dated. On checking in they assumed I was staying with my husband - booked under a uni-sex name - and did not...More

Thank NW5454
Reviewed 6 days ago via mobile

This is the only place that I’ll ever stay when I visit Queenstown. This absolutely gorgeous hotel situated right on the lake offers stunning views of the mountains and the lake. We were won over instantly by the warm, friendly staff, the 5 star service,...More

Thank Walden777
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 days ago

Good afternoon Walden 777, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you with the high levels of service that we pride ourselves on....More

Reviewed 1 week ago

Large rooms with large beds, had a great nights sleep. This place is about a 15 min walk from the centre of Town but a bus stops outside across the road from the Hotel. Rooms and bathroom were spotless, this is a well managed hotel...More

Thank coober
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 days ago

Good afternoon coober, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and you found the hotel comfortable. I will be sure to pass on your comments to the whole...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$170 - $363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
#21 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$170 - $363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
#21 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (489)
Room & Suite (396)
Pool & Beach (27)
Dining (25)
Hotel & Grounds (316)
Bathroom (14)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Nicki1953
October 22, 2017|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
1
Vote
lal5510
February 11, 2017|
AnswerShow all 7 answers
Response from AlperUyar | Reviewed this property |
yes of course
0
Votes
Room Tips
"the lake views are spectacular"
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"Rooms out the back overlooking the forest have a peaceful serenity for a much more modest price."
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"Try another hotel"
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"lake view preferred"
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