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    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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    10/1/2017 10/2/2017
    $232
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    Traveler (467)
    Room & Suite (391)
    Dining (25)
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    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “forest wing” (50 reviews)
    “lake view” (156 reviews)
    “family room” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Hilton Queenstown Resort & Spa
    2,763 reviews
    #17 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,915 reviews
    #14 of 57 hotels in Queenstown
     
    Crowne Plaza Queenstown
    1,466 reviews
    #18 of 57 hotels in Queenstown
     
    The Rees Hotel & Luxury Apartments
    2,051 reviews
    #9 of 57 hotels in Queenstown
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,593)
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    1 - 5 of 1,530 reviews

    Reviewed 3 days ago

    Wintertime stay and the first thing we're told as we enter our room is "Oh, the heater doesn't work." Being from the desert, though, being cold a night is a treat. Extra blankets in the closet were fine. We were in the Waterfall wing, which...More

    Thank Jude J
    Reviewed 5 days ago

    Less than 10 minute walk from city centre. Parking I CBD minimal. I liked the location as it wasn't on the main road as a lot of hotels are, and it was quiet! I like to walk off breakfast so enjoyed the beautiful walk along...More

    Thank Karen M
    Reviewed 1 week ago

    We are a family of three and we stayed at the Heritage Queenstown for the first time. We were checked in and out by this lovely young lady from Vietnam. She is very friendly, extremely helpful during our stay. At check-in, she noticed there was...More

    1  Thank charlietmm
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 6 days ago

    Good afternoon charlietmm, Thank you for taking the time to leave your feedback following your recent stay. I was most concerned to learn of the problems you experienced during your stay but I am delighted to hear that Hien provided you with the high levels...More

    Reviewed 1 week ago via mobile

    There's nothing wrong with the hotel and the staff were friendly, however for the money you're paying in comparison to the rest of the market it was pretty disappointing. It felt like a motel room more so than a luxurious hotel and it wasn't close...More

    1  Thank elyse n
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 6 days ago

    Good afternoon elysen94, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. I was most concerned to learn that the hotel did not...More

    Reviewed 1 week ago via mobile

    we couldn't check into our room until well after 2pm. The reception was so unhelpful until the manager came. We had dinner at the restaurant one night and it was terrible (feta and spinach lasagne)!! It's was reheated an omg the worst thing I've ever...More

    Thank cassmoodie
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 6 days ago

    Good afternoon cassmoodle, Thank you for taking the time to leave your feedback following your recent stay. I was most concerned to learn of the problems you experienced during your stay. I can see that you arrived at the hotel at 10.30am. Where it is...More

    Hilton Queenstown Resort & Spa
    2,763 reviews
    #17 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,915 reviews
    #14 of 57 hotels in Queenstown
     
    Crowne Plaza Queenstown
    1,466 reviews
    #18 of 57 hotels in Queenstown
     
    The Rees Hotel & Luxury Apartments
    2,051 reviews
    #9 of 57 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $136 - $411 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #8 Family Hotel in Queenstown
    • #20 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Orbitz, Priceline, Cheap Tickets, Travelocity, Booking.com, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Heritage Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
    Add Photo Photos
    Traveler (467)
    Room & Suite (391)
    Dining (25)
    Pool & Beach (24)
    Hotel & Grounds (305)
    Bathroom (12)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    The Rees Hotel & Luxury Apartments
    2,051 reviews
    2.35 miles away
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,915 reviews
    .60 miles away
     
    Hilton Queenstown Resort & Spa
    2,763 reviews
    4.24 miles away
     
    Crowne Plaza Queenstown
    1,466 reviews
    .78 miles away
     
    Nearby Restaurants
    The Taj Indian Kitchen
    206 reviews
    .85 miles away
    Atlas Beer Cafe
    595 reviews
    .80 miles away
    Ivy & Lola's Kitchen + Bar
    1,210 reviews
    .85 miles away
    Bombay Palace Indian Restaurant
    754 reviews
    .85 miles away
    Nearby Attractions
    Queenstown Water Taxis
    95 reviews
    .85 miles away
    Queenstown Cemetery
    101 reviews
    .85 miles away
    Moa Statue
    73 reviews
    .86 miles away
    Creative Queenstown Arts & Crafts Market
    20 reviews
    .84 miles away
    Ask a question
    Questions & Answers
    lal5510
    February 11, 2017|
    AnswerShow all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Ellie1513
    January 17, 2017|
    AnswerShow all 5 answers
    Response from Donna S | Property representative |
    Good afternoon Ellie and thank you for getting in touch with your question. We have an in-house spa with services provided by a local day spa, meaning bookings are essential. If you contact the hotel directly we can provide... More
    0
    Votes
    Room Tips
    "The Waterfall wing was nice and quiet, though you have to really search through the foliage to see the..."
    Read review
    "If you want to have room with a balcony, do not go for family room as it is the only room type that does not..."
    Read review
    "Higher floor without obstructed views from hotel buildings"
    Read review
    "Choose a lakeview suite if the funds allow, the other rooms are quite a bit smaller."
    Read review
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