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    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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    12/3/2017 12/4/2017
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    Savings alert: 21% below average rate

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    $190
    $178
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    Traveler (473)
    Room & Suite (393)
    Dining (25)
    Hilton Queenstown Resort & Spa
    2,849 reviews
    #16 of 59 hotels in Queenstown
    4.2 mi
     
    The Rees Hotel & Luxury Apartments
    2,102 reviews
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    Crowne Plaza Queenstown
    1,494 reviews
    #18 of 59 hotels in Queenstown
    0.8 mi
     
    The Dairy Private Hotel
    908 reviews
    #2 of 59 hotels in Queenstown
    0.9 mi
     
    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “forest wing” (51 reviews)
    “lake view” (99 reviews)
    “family room” (22 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,622)
    Traveler rating
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    1 - 5 of 1,558 reviews

    Reviewed 5 days ago

    Barely ok. Carpets were filthy with permanent stains, as was our friends across the hall. We asked for a converter but they had "given them all away". The breakfast was regular buffet hotel fare. Service was non-existent. We were told we were going to a...More

    Thank Jeff K
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

    Good afternoon Jeff K, Thank you for taking the time to leave your feedback following your recent stay. I was most concerned to learn of the problems you experienced during your stay. Please accept my apologies for any inconvenience caused, I have passed your comments...More

    Reviewed 6 days ago

    Stayed overnight on a bus trip. The room was large, bathroom was great. After sitting on a bus for 9 hours and nice warm bath was just what I need. The breakfast selection was good though service was slow.More

    Thank M H
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

    Good afternoon M H, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you made good use of the facilities we have on offer. I...More

    Reviewed 1 week ago

    As I write this I still have one more day at this amazing venue. Rooms are modern and clean, staff are absolutely amazing and have helped us out on numerous occasions swiftly and without concern. The view from our Lake view apartment is stunning ans...More

    Thank Greg W
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

    Good afternoon Thank you for taking the time to leave your feedback during your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you with the high levels of service that we pride ourselves on. Your kind...More

    Reviewed 2 weeks ago

    This is the second hotel in this NZ chain that we've stayed at, and both have been excellent. Every room is quite large with a balcony. Every room also has a refrigerator, hair dryer, and coffee maker. The staff is extremely nice and the meals...More

    Thank swoodruf
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

    Good afternoon Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that you found the hotel lovely and that you liked the beds - - they were specially selected by a Chiropractor to ensure our...More

    Reviewed 2 weeks ago

    Nice hotel about 1 mile out of the main town. 2 night stay. Quiet, comfortable, clean, modern .. the room was a good size and nicely decorated. The central hotel lobby and bar area felt a little bit more motel than hotel, but the staff...More

    Thank David M
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

    Good afternoon David M, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that you enjoyed your stay and that your room met your expectations. I will pass on your feedback to the whole team....More

    Hilton Queenstown Resort & Spa
    2,849 reviews
    #16 of 59 hotels in Queenstown
    4.2 mi
     
    The Rees Hotel & Luxury Apartments
    2,102 reviews
    #10 of 59 hotels in Queenstown
    2.3 mi
     
    Crowne Plaza Queenstown
    1,494 reviews
    #18 of 59 hotels in Queenstown
    0.8 mi
     
    The Dairy Private Hotel
    908 reviews
    #2 of 59 hotels in Queenstown
    0.9 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $153 - $375 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #8 Family Hotel in Queenstown
    • #20 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Heritage Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
    Add Photo Photos
    Traveler (473)
    Room & Suite (393)
    Dining (25)
    Pool & Beach (24)
    Hotel & Grounds (309)
    Bathroom (12)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    The Dairy Private Hotel
    908 reviews
    .93 miles away
     
    Crowne Plaza Queenstown
    1,494 reviews
    .78 miles away
     
    Nearby Restaurants
    The Taj Indian Kitchen
    264 reviews
    .85 miles away
    Atlas Beer Cafe
    619 reviews
    .80 miles away
    Ivy & Lola's Kitchen + Bar
    1,247 reviews
    .85 miles away
    Bombay Palace Indian Restaurant
    780 reviews
    .85 miles away
    Nearby Attractions
    Moke Lake
    286 reviews
    .50 miles away
    Queenstown Water Taxis
    103 reviews
    .85 miles away
    Queenstown Cemetery
    104 reviews
    .85 miles away
    Tiki Trail
    15 reviews
    .36 miles away
    Ask a question
    Questions & Answers
    Nicki1953
    October 22, 2017|
    AnswerShow all 3 answers
    Response from Di L | Reviewed this property |
    a good walk of about 20 minutes.... maybe on the way to the hotel from airport stop at the countdown and buy what you need ....then when you go on an outing get replenishment stock....milk bread or meat.
    0
    Votes
    lal5510
    February 11, 2017|
    AnswerShow all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Room Tips
    "Ask for a room with a view...I think there are some."
    Read review
    "Get a Lakeview room"
    Read review
    "Lakeside block for the views"
    Read review
    "Lifts to all levels except top, only one flight of stairs which was no problem but might not suit all."
    Read review
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