We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel and Resort Queenstown Lakefront

Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Copthorne Hotel and Resort Queenstown Lakefront
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

655 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 584: English reviews
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The one bedroom suite we booked over Queens Birthday Weekend was clean and had a great view. Overall this was a good stay, better than average. The rooms very large and well equipped, with a small balcony of the lounge. The bathroom had a bath and we even had a sep toilet of the living room. The mattress was very... More 

Helpful?
Thank sandramB7422CX
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was very impressed with this property. It presents great value to the discerning traveller whether business or leisure. It's well located within walking distance of the cbd and is a well appointed property. The rooms are well presented with quality fixtures and furnishing of a good size and the resort is nicely laid out to take in the view... More 

Helpful?
Thank Melissa W
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your kind comments I will pass on to the staff, we appreciate the feedback and hope you enjoyed Queenstown. More 

Oxford, New Zealand
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a lovely room overlooking the Lake. As we went in winter and had pre-booked the hotel had put the heater on in our room, so it was lovely and warm. The bed was huge and very comfortable. The amenities are good, but no free Wifi.

Helpful?
Thank kezziekat
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your comments and I will pass on your wifi comments, glad you enjoyed the views and appreciate the feedback. More 

Melbourne, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

My wife and I stayed here whilst in Queenstown for a week. Pros about the hotel are that it is located close to the centre of town (but almost all the hotels are) the staff for the most part were very keen to help. The view was nice from our room, hot water great after a day of skiing. Cons... More 

Helpful?
Thank heath_rid
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments and I apologise in particular over the less than enthusiastic service you received from the bar person. The double bed is in fact a King Zip but I appreciate your comments about them as they are not to every ones taste. Thank you for your feedback and I will pass on your wifi comments to... More 

Travelers are raving about these Queenstown hotels

New Delhi, India
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

worth a place to stay... nothing like this i have experienced..especially your room window opens to the lakeview..stayed for three days and enjoyed thoroughly, excellent service, polite staff. i would visit here again

Helpful?
Thank Venkatesh106
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Really happy to hear you enjoyed your stay with us and I shall certainly pass on your kind comments to our staff . We appreciate you taking the time to place your feedback. Thank you. More 

Tauranga, Bay of Plenty, New Zealand
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely clean warm rooms and bathrooms. Also a pillow menu, lush. Friendly and helpful checkin in staff. On checkin we found we were in separate buildings with the couple we were travelling with, which we found strange as we had done one booking for two rooms. The lovely young lady soon sorted it out and we we in the same... More 

Helpful?
Thank Lesley G
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank You Lesley for your comments . Really happy to hear your rooms were sorted out and that enjoyed your stay here with us. We appreciate your feedback . More 

Minneapolis, Minnesota
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Things to note: 1.) You must reserve the spa room. They have two hot tubs but they try to keep it to families. I admire it, just probably should have read that haha. 2.) They do have laundry. 3.) Family of four be prepared to fight over WiFi - you're allowed three devices/day for $5NZ. 4.) Breakfast is $18NZ for... More 

Helpful?
Thank ahoyne9
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your review, I will pass on your kind comments re staff. I will also pass up the chain your comments re wifi. I hope you enjoyed your time in Queenstown and we appreciate the feedback. More 

Perth Hills, Australia
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel as part of a school tour group. The hotel staff were extremely accommodating of all our requests where possible even with being completely booked out with multiple tour groups. Fantastic staff. The rooms were good too, we had a fantastic view from ours. If you are staying a while the guest laundry at the hotel... More 

Helpful?
Thank JenandWade
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you very much for your kind comments I will pass on to the staff and we appreciate the feedback. More 

Level Contributor
17 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very comfortable hotel with beautiful views over Lake Wakitipu. The Staff were very accommodating assisting with taking bags to the room and informing us of local walks and sites with maps and directions on how to get there. House keeping was thorough and quick.

Helpful?
Thank Nathan H
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for the feedback Nathan and glad you enjoyed the stay and the staff, appreciate your comments. More 

Auckland Region, New Zealand
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay at Copthorne Hotel and Resort, we had friends staying at the Copthorne Apartments and they said this Copthorne was much better. The only disappointment was that the elevator was broken and we had to lug our bags for about 10 minutes to our room - this hotel is a bit of a rabbit warren! But... More 

Helpful?
Thank Jodie W
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments and glad you enjoyed your stay once you got to the room, thanks for the feedback we appreciate your comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

249 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (213)
Viewed
View from Room (54)
Viewed
Room/Suite (53)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (25)
Viewed
Pool/Beach Area (3)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (9)
Viewed
Business Center/Function Rooms (6)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Queenstown hotels
0.2 mi away
Copthorne Hotel & Apartments Queenstown Lakeview
0.3 mi away
Millennium Hotel Queenstown
Millennium Hotel Queenstown
#34 of 57 in Queenstown
3.5 of 5 stars 670 reviews
0.2 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#21 of 57 in Queenstown
4.0 of 5 stars 2,711 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Scenic Suites Queenstown
Scenic Suites Queenstown
#15 of 57 in Queenstown
4.5 of 5 stars 752 reviews
1.4 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 57 in Queenstown
4.0 of 5 stars 1,116 reviews
0.5 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#14 of 57 in Queenstown
4.5 of 5 stars 1,234 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $122 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Hotwire, Travelocity, HotelTravel.com, Odigeo, World Independent Hotel Promotion and TripOnline SA so you can book your Copthorne Hotel and Resort Queenstown Lakefront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#36 Luxury Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay