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Cranbury Court Apartments

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194 Reviews from our TripAdvisor Community

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Showing 186: English reviews
australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family of 3 spent 5 nights here in July 2016. We had room 15B which was upstairs, had a small balcony, a car space, 3 bedrooms - 2 upstairs and one downstairs. Bathroom and toilet upstairs only. Room good albeit slightly dated. Small almost useless dining area, good cooking facilities and large refrigerator, large main bedroom with tv and... More 

Helpful?
Thank nicole2280
Manager M, Front Office Manager at Cranbury Court Apartments, responded to this review

Thank you for your review of your recent stay at Cranbury Court Apartments. We appreciate all feedback and are glad that you enjoyed the facilities in the apartment and our great, central location. Apologies for the problems you had with the internet. With the increased demand due to guests live streaming, this has caused problems and we are working on... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We always stay at Cranbury Court and number 8 had just been redecorated, new carpet, paint and kitchen making it a lot brighter which was nice. Apartments always have everything you need and more, extremely clean and warm. Marama who works there is a pleasure to book with too.

Helpful?
Thank Nikki V
Manager M, Manager at Cranbury Court Apartments, responded to this review

Thank you for your great review Nikki. We are really happy that you enjoyed your newly renovated apartment as we are always trying to update regularly and exceed our guests expectations. Always nice to see you and your family . . . see you next time. More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed May 17, 2016

Excellent self-contained apartment. All bedrooms had large screen TVs, as well as one in the living room. Within easy walking distance to grocery store and to central Queenstown. Private balcony with great views. Hope that we get the opportunity to stay in Queenstown again - will definitely stay at this place again.

Helpful?
Thank ganleys
Manager M, Front Office Manager at Cranbury Court Apartments, responded to this review

Thank you for reviewing your stay with us. We are happy that you enjoyed the facilities in your apartment and our great, central location. You stayed in Apartment 2T which is our large, Superior 3 Bedroom apartment with 2 bathrooms and located at the top of our complex with expansive views of the mountains and down to the lake. We... More 

Sydney
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 9, 2016

Stayed here in a two bedroom unit during January for a week. Apartment was very well appointed, plenty of space. Prepaid the accomodation when I booked, it was quite expensive, but the cheapest I could find for summer holidays in an expensive town. No major issues, sofa was a little uncomfortable, internet a little flakey. Only real issue was when... More 

Helpful?
Thank karabatraveller
Manager M, Manager at Cranbury Court Apartments, responded to this review

Thank you for reviewing your stay with us in January. I am glad you found your apartment fitted your requirements. We apologise for the confusion around the Best Western reward points. You had booked your accommodation through a third party site and your booking contract is with the site you booked through. We are charged commissions from these sites and... More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 27, 2016

We found our room very noisy late evenings and early mornings. The older lady in reception was very rude and unhelpful but the younger lady in the afternoon was lovely and very helpful. Didn't get our coffee and tea sachets replaced daily. Cleanliness was poor....Wasn't told that they only do partial clean, so rooms, kitchen and especially bathroom were very... More 

Helpful?
2 Thank S N
Tas
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 22, 2016

We stayed as a family of four at Cranbury Court in a 2 bedroom apartment. Our apartment had a great view across to the gondola and we especially loved watching the paragliders drifting down from the top of the mountain. There is an outdoor setting on the deck which we enjoyed sitting and watching the world go by. A supermarket... More 

Helpful?
Thank kaz0908
Manager M, Manager at Cranbury Court Apartments, responded to this review

Thank you for your great review of your stay in January. We appreciate the time you took to review the positive aspects of your stay. We always appreciate constructive feedback so thank you for detailing the minor issues you had. All of our apartments are individually owned so I have passed on your comments regarding the curtains to the owner... More 

Christchurch, New Zealand
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 20, 2016

On a family trip around the south island our holiday took a real hit when we arrived at the Cranbury Court Apartments. The receptionist was rude and unhelpful - she refused to believe that we had called in advance to arrange sleeping arrangements. Although the apartment is comfortable her rude, unhelpful attitude put a real cloud over our stay. This... More 

Helpful?
1 Thank 956bronwync
Manager M, Manager at Cranbury Court Apartments, responded to this review

We appreciate constructive criticism from guests after their stay. You booked a 2 bedroom apartment through a third party site. No bedding preference was requested on the booking and we had no record of you contacting us prior to your arrival. Bedding requests are not always guaranteed. The apartment did sleep 4 people but not 4 singles which is what... More 

Moama, Victoria, Australia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2016

clean serviced apartments .. plenty of room close to centre of town will most certainly be back next year we stayed in a double room apartment and found that there was ample room for the 4 of us ...the shower was great and even though our room was close to a busy road the noise was minimal.

Helpful?
Thank Adele S
Manager M, Front Office Manager at Cranbury Court Apartments, responded to this review

Thank you for taking the time to review your recent stay in our apartments. We are glad to hear that you enjoyed the spacious apartment and facilities. We pride ourselves on the cleanliness of the apartments and I will pass on your comments to the housekeeping team. We look forward to welcoming you back to stay and please book direct... More 

Sydney, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 12, 2016

My husband, daughter, mother and I stayed here for 5 nights. It was fantastic. We stayed in a 3 bedroom apartment (16B). Two double bedrooms upstairs with a large bathroom. A smaller single bedroom downstairs. Kitchen well stocked (but sharper knives would help - this is a common problem in holiday accommodation). Access to DVDs from the office. The living... More 

Helpful?
Thank bridgid20
Manager M, Front Office Manager at Cranbury Court Apartments, responded to this review

Thank you for taking the time to review your recent stay. We are so happy to hear you and your family had an enjoyable stay with us in Queenstown. We appreciate your feedback regarding the knives and the internet. We like to keep our large DVD collection up to date and encourage guests to borrow them at their leisure, so... More 

1 review
5 of 5 stars Reviewed April 3, 2016 via mobile

Our apartment was perfect for our 4 person family, great to have full kitchen facilities and also a laundry. Easy walk to supermarket and into central Queenstown, only 5 mins maximum. WIFI service was great and awesome DVD selection for those indoor days. We will definitely be back! PS also great views

Helpful?
Thank Sarah T
Manager M, Front Office Manager at Cranbury Court Apartments, responded to this review

Thank you for your great review of your recent stay at our property. We are happy to hear that you enjoyed your apartment facilities and our central location. Please contact us direct for best available rates. We look forward to welcoming you and your family back to stay again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Cranbury Court are fully self-contained apartments located in the heart of spectacular Queenstown, New Zealand's premier 4 season holiday destination. Spacious and warm 1, 2 and 3 Bedroom Apartments with fully equipped kitchen and laundry and living/dining areas. With an easy 5-10 minute walk to the town centre and a food market across the road, Cranbury Court offers a superb location for all your holiday needs. Best Western Quality Assured. ... more   less 

Additional Information about Cranbury Court Apartments

Address: 19-23 Gorge Road, Queenstown 9348, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $136 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranbury Court Apartments 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Best Western Cranbury Court Hotel Queenstown
Best Western Hotel Queenstown
Best Western Queenstown
Queenstown Best Western
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