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Copthorne Hotel & Apartments Queenstown Lakeview

Official Site$86*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Copthorne Hotel & Apartments Queenstown Lakeview
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel & Apartments Queenstown Lakeview
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Showing 623: English reviews
Wanaka, New Zealand
Reviewed July 29, 2015

The reception was a bit slow and not overly friendly but otherwise I have no complaints what so ever. The room was really spacious and clean, good value for the money. It's a bit far from the city centre but still in a walking distance.

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Helpful?
Thank Meriliis
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your comments regarding your stay with us. We are pleased that you enjoyed your time at the hotel and hope to see you return in the future. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview

Ampang, Malaysia
Reviewed July 26, 2015

I booked a 3-night stay in a 2-bedroom apartment. It was rather a disappointment for the price paid. Both rooms are small, including the bathrooms. The only thing spacious is the living area. The breakfast was unappealing. The view of the lake is probably the only consolation, that too if you are planning to just sit around at the balcony...

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Helpful?
Thank ykh_malaysia
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your comments regarding your recent stay with us, we appreciate all feedback and thank you for bringing these items to our attention. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview

Sydney
Reviewed July 25, 2015 via mobile

Friendly staff, nice view, big room....that is where the positive ends. We arrived with a lot of heavy bags and we had to ask for the assistance of the "porter trolley", I had to take it to the room myself which is no problem for me but an offer by staff to have someone send it would be great. Get...

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Helpful?
1Thank Trzrgrn
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your comments regarding your stay with us and please accept our sincere apologies for the level of service you received during your stay. We appreciate all feedback and have addressed these operational issues that occured during your stay with us to ensure they do not happen again. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments...

Perth, Australia
Reviewed July 19, 2015 via mobile

One night, one experience I won't forget, thanks to Koah the front desk manager who I believe went above and beyond his call of duty to make my stay feel special. On top of this the room was very comfortable, the food delicious. Thanks I will be back Kevin

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Helpful?
Thank Kevin C
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you feedback from your recent stay with us. The hotel prides itself on our standard of service and we are pleased that Khoa went above and beyond the call of duty. We hope that you enjoyed your night in Queenstown and we do hope to welcome you back in the future. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel...

Brisbane
Reviewed July 19, 2015

Stayed here with a group of friends for a week long skiing holiday. Lovely views of the mountains and lake from our room. About a 5-10 minute walk to the heart of Queenstown. All the rooms were a good size with enough room to lay out all your gear in front of the heater after a day of skiing. The...

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Helpful?
Thank sunshinegirl008
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your feedback regarding your recent stay with us. We are pleased that you enjoyed your stay at the hotel, and we appreciate you comments regarding WI-FI. The hote is in the process of review the charges within the hotel for WI-FI. We do hope that you enjoyed your time in Queenstown and the wonderful scenary and activites...

Sydney, Australia
Reviewed July 17, 2015 via mobile

Copthorne Hotel and Apartments had the best view of Queenstown, Lake Wakatipu and the surrounding mountains. Though the quality of stay was low. The Internet was horrible and expensive and the staff were stale and not helpful. The room was clean and rather spacious just wasn't high quality!

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Helpful?
Thank katielouise57
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your comments regarding your recent stay with us. We appreciate all feedback, and please accept our apologies for the standard of service you received during your stay. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview

Reviewed July 16, 2015

For a young family, this hotel ticked all the boxes: 1. clean and spacious rooms 2. good sized bed 3. 10 mins walk to town and 5 mins walk to front of lake Wish they did provide free wifi... but don't let this first world problem stop you from staying with them! :)

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Helpful?
1Thank Martin L
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your feedback from you recent stay with us. We appreciate your comments, and the hotel is in the process of reviewing it's WI-FI charges. We hope that we get the opportunity to welcome you back to the hotel and Queenstown in the future. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview.

Port Macquarie, Australia
Reviewed July 16, 2015

We chose this hotel over all others in Queenstown purely for the views and it definitely didn't disappoint on that basis...would have to stand by it having THE best views in the town and having your own private balcony overlooking the snow-capped mountains and Lake Wakatipu was just perfect to have for our stay. When we arrived in the main...

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Helpful?
1Thank bradley m
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your comments from your recent stay with us. We are delighted that you enjoyed the views the hotel has to offer and found our beds so comfortable. We appreciate you comments regarding the WI-FI charges within the hotel and are in the process of reviewing our charging policy. With regards to the disappointing service you received from...

Mooloolaba, Australia
Reviewed July 4, 2015

Just came back from a wonderful 7 nights here and would definitely stay again. Rooms were clean and beds made everyday, continuous heating which is needed, comfy beds and hot showers - what more could you ask for! The restaurant food was delicious and service lovely. Staff were friendly and very welcoming. Some walls/doors could do with a paint but...

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Helpful?
1Thank Ange025
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your feedback regarding your recent stay with us. We are pleased that you enjoyed your stay with us and appreciate your comments regarding the painting that is required around the hotel. We have started on a painting refurbishment program around the hotel and this is being worked on on a daily basis. We do hope that you...

Gresham, United States
Reviewed June 27, 2015

The rooms were clean, large and quiet. It had its own terrace and you could see the lake from your room. The staff was very helpful. It is a little bit of a walk from downtownd Queenstown (uphill coming back). Breakfast was very good and had a very good selection.

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Helpful?
Thank John M
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review

Thank you for your feedback regarding your recent stay with us. We are delighted that you enjoyed the wonderful views the hotel has on offer, we do hope to welcome you back in the future. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview

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06/11/2017 06/12/2017
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Near Copthorne Hotel & Apartments Queenstown Lakeview

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
4 Star Qualmark rated hotel, 66 large superior hotel rooms and 19 x two bedroom apartment style rooms, with impressive views of Lake Wakatipu and the "Remarkables" mountain ranges from your private balcony or courtyard (no back facing rooms). Complimentary parking and only a short walk into the centre of town. ... more   less 

Additional Information about Copthorne Hotel & Apartments Queenstown Lakeview

Address: 88 Frankton Road, Queenstown, New Zealand (Formerly Kingsgate Hotel Terraces Queenstown)
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $102 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel & Apartments Queenstown Lakeview 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Copthorne Hotel And Apartments Queenstown Lakeview
Hotel Style:
#36 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travelers have asked, with answers from Copthorne Hotel & Apartments Queenstown Lakeview staff and other travelers.
2 questions
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4 months ago
Ahmedabad, India

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Questions? Get answers from Copthorne Hotel & Apartments Queenstown Lakeview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 461 end room on top floor. Furthest from lift but great views of lake and gondolas from side window. So best views of all the rooms.”
179catherinek, 4 days ago | Read review
“Best views”
  • From your room every morning
Lachlan68, 1 week ago | Read review
“All rooms do have view, however the top floor had a good view of the lake.”
872jimmyd, Apr 23, 2017 | Read review
“Stay somewhere else”
334RichardF, Apr 23, 2017 | Read review
“The breakfast buffet was a bit pricey, but the food was very good and plentiful. Make sure that you use the coupon that they give you.”
Matecha, Apr 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Official Site
$86* /night
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Booking.com$86
Expedia.com$86
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Prices are for 1 room, 2 adults
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