Very friendly and welcoming staffs. We were checking in late due to travelling, but we were provided with all the adequate information we needed to fell welcome and have a nice stay. The WiFi system was down the day we were there, so that was a bit of an inconvenient but no big…
Handy for Queenstown but requires some TLC. Carpets in the enterance and corridors need lifting and re fitting to get rid of the bulges. Carpark needs levelling to prevent puddles being formed if it rains.
Overall experience was good. Just a suggestion. Me and wife we take flat pillows but the pillows were very thick so you end up sleeping without it. Breakfast was very nice . Entertainment area was good but we didn't use it. Because it close by 10 PM.
Reception staff are friendly and helpful. Great service. Rooms are spacious. Hourly shuttle from resort to town center from morning till night. Besides having bowling alleys, the resort also have arcade games.
We're pretty well-travelled and Swiss Bel is not the best hotel we've stayed at, by a mile. But, it really must be said, how amazing the staff are, by and large. Every single staff member, from front desk, to housekeeping, to the drivers, were without exception, polite, really…
"214 was in good decorated condition and the bed very comfy"
"Pillows was very thick. Should keep some pillows which are flat. "
"Deodorize your carpets"
"If you stay in a room with bunk beds you need to watch you head! Hit my head on top bunk numerous times. Very comfortable mattresses. "
"Rooms closer to reception seemed to have better wifi."