I always use QT Hotels when I can because they never cease to amaze me! Our room was much bigger than expected and the amenities were flawless. The front desk staff we friendly and well presented. A++ would use again
This hotel promises 5 star luxury and delivers in spades. We booked our trip with luxury escapes and this lived up to that totally. Service is unsurpassed from Check-in to restaurants and just every day incidentals. Choose the breakfast included option- great food to start the day. Location perfect for walking to local restaurants and the view of the lake could not be outdone. We will definitely make this our Queenstown home for future.
Loved the layout of the rooms and the music in the elevator. However the customer service wasn’t to the standard I expected. I tried to contact reception from the room several times and no one answered. I then had to check out the following morning at 8:30 only to find no one was at the front desk. They should at least give the option of contactless check out like I did at another hotel. It was easy and straight forward. They need more staff on board. One thing I did like about the staff I did meet was they were very welcoming and friendly.
Stayed here for 6 nights and it was great! Can't wait to come back. Only thing I would say is that the amenities weren't refilled consistently. Other than that, love this place and will be back again - soon we hope!
Right from checking in to check out was fantastic, fast and easy going. Room was spacious and bed was so comfy. We had a street view however we didn't spend a lot of time in our room but never heard any noise. Location was an easy walk into town and restaurants.
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